Hotel ZaZa Dallas

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel ZaZa Dallas

Seasonal outdoor pool, pool umbrellas, pool loungers
Lounge
Ballroom
Bungalow King - Hotel Choice
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Outdoor space
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
2332 Leonard St, Dallas, TX, 75201
  • American Airlines Center
    ‪14 min walk‬
  • Dallas World Aquarium
    ‪18 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (Parlor)

  • 43 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 36.4 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 36.4 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

Bungalow King - Hotel Choice

  • 46.3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed

  • 69.4 sq m
  • 10 bedrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Parlor)

  • 43 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel ZaZa Dallas

Luxury aparthotel with area shuttle service and a 24-hour fitness center
Along with a restaurant, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a poolside bar, a conference center, and valet parking. Each apartment offers comforts like Egyptian cotton sheets and a down comforter, plus free WiFi and a Smart TV with satellite channels. Added amenities include free wired internet, a flat-screen TV, and a minibar. Change of towels is available on request.
Hotel ZaZa Dallas offers 159 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Hotel ZaZa Dallas's great location gets high marks from our customers. During your stay, you're just a quick walk from McKinney Avenue. Free WiFi in public areas, a free area shuttle, and a restaurant are available. Built in 2002, this luxury aparthotel has 159 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a Smart TV in each apartment.
  • Each apartment offers a Smart TV, a minibar, and room service
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine and garden views while dining at Dragonfly
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from American Airlines Center and a 3-minute drive from Kay Bailey Hutchison Convention Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hotel ZaZa Dallas offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel ZaZa Dallas. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. Parking is available for a fee.

This Mediterranean Dallas aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 1:00 PM.
Dragonfly - This poolside restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
ROOM SERVICE - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.
POOLSIDE - This restaurant specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Sunloungers
  • Umbrellas
  • Massages
  • Spa services
  • 4 treatment rooms
  • Swedish massages
  • Sports massages
  • Body treatments
  • Facials
  • Body wraps
  • Body scrubs
  • Prenatal massages
  • Detox wraps
  • Aromatherapy
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transport

  • Secured covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles
  • Limo/town car service
  • Car not required

Restaurants on site

  • Dragonfly
  • ROOM SERVICE
  • POOLSIDE

Food and drink

  • Fridge (mini)

Dining

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–1:00 PM on weekends: USD 10-40 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Minibar
  • Coffee/tea in a common area
  • Couples dining
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Soap
  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided
  • Shampoo
  • Toilet paper
  • Bathrobes
  • Hairdryer

Entertainment

  • 42-inch smart TV with cable/satellite service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Laptop workspace
  • Conference centre (11 square feet of space)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 150.00 per accommodation per stay
  • Welcoming cats and dogs only
  • Deposit: USD 150.00 per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Deep-pile carpet in room
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • In the entertainment district
  • In the historical district

Things to do

  • 24-hour fitness centre
  • Health club access nearby
  • Fitness facilities nearby (discounted access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • 4 floors
  • 2 buildings
  • Built in 2002
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to March 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open March 18 and close October 15.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hotel ZaZa Dallas.

Property is also known as

Dallas Hotel ZaZa
Dallas ZaZa
Dallas ZaZa Hotel
Hotel Dallas ZaZa
Hotel ZaZa
Hotel ZaZa Dallas
ZaZa
ZaZa Dallas
ZaZa Dallas Hotel
ZaZa Hotel Dallas
Hotel ZaZa Dallas Dallas
Hotel ZaZa Dallas Aparthotel
Hotel ZaZa Dallas Aparthotel Dallas

Hotel ZaZa Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1162 out of 1527 reviews
Rating 8 - Good. 216 out of 1527 reviews
Rating 6 - Okay. 74 out of 1527 reviews
Rating 4 - Poor. 39 out of 1527 reviews
Rating 2 - Terrible. 36 out of 1527 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Love this hotel! Beautiful room and friendly staff in a convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Love staying at this property!! It’s beautiful and customer service is amazing!
Stayed 1 night in Dec 2024

8/10 Good

Harold

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SARA, TEXARKANA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
HONEY MOON
EXCELLENT STAY
Stayed 1 night in Nov 2024

4/10 Poor

Duncan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lorrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Simply Wonderful!
Stayed 3 nights in Nov 2024

6/10 Okay

Maria, Coppell

Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley B

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

joe

Liked: Cleanliness, room comfort
great stay
Zoey at the front desk was awesome... I appreciate her taking care of me at check-in. she is truly customer service oriented and I will return because of that...Joe Duca
Stayed 1 night in Nov 2024

10/10 Excellent

Scarlett, Duncanville

Stayed 1 night in Oct 2024

10/10 Excellent

Marc, Wichita

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Stayed 1 night in Nov 2024

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities
2nd visit here. Enjoyed my stay. Staff is accommodating and incredibly sweet. I’m so grateful for all their kindness.
Stayed 4 nights in Nov 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Fairmont is a beautiful hotel. The grounds are stunning, and golf was fun. The rooms are spacious, and the bathrooms are luxurious. But that's where the good review ends for the most part. The service is not 5-star. We actually wondered if there was a staffing shortage. The lobby bar service was hit and miss. The bar by Amaya was staffed by one poor guy who just couldn't keep up. There was no turn down service, and we never received any replacement water in our room, which is unacceptable for the price of this room. I'm not sure we will be back based solely on value for money.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, amenities
I received a food borne illness from my stay and had to leave my event early. After a day stay in the hospital (I hadn't eaten the day before and the onset was shortly after eating) and over $800 in medical coata I can definitely say "never again". Not good for social media influencers to get sick at your hotel from your catering. I expect a lot of videos to follow from influencers.

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, amenities, room comfort
I love the hotel! All of my issues are with the staff. Let me preface that I reserved and paid for an upgraded room with a balcony and a bottle of wine included. Upon check-in, they had no record of my included bottle of wine, so I had to show them my reservation. Not a huge deal, but what if I didn't have the reservation handy? Then, when I checked into the room and walked all the way up to my room....no balcony. I went down and (again) showed them my reservation, so they switched me into the right room. Another and hassle and annoyance that they were about to put me in a standard room when I had paid for an upgrade. The hotel was dead (checked in at 4) and I asked them to bring the wine up ASAP, because we were going to the Mavs game at 6:30 but were going to have a drink in the room with friends. The wine didn't show up until we were walking out the door. Finally, they sent a text that there would be food from 4-6PM in the lobby. So we made dinner reservations for 9PM after the game, and the food in lobby would hold us over. By 5PM, no food, even though the staff in the lobby said there was food. Nope. we made a last minute decision to cancel our dinner reservations and go eat before the game since we were starving. As we walked out to dinner, they started setting up snacks (like 5:30, but was supposed to be 4PM). Anyway, our dinner made us late for the game! All of this is to say, they made a TON of mistakes with us in a way that was very inconvenient.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel (some erotic art tho if you don’t like that) comfortable beds, excellent service, huge room, nice seating on balcony, amazing powerful hot showers, cookies in lobby, coffee on each floor was great. Loved this hotel!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

John, Los Gatos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024