Hilton Garden Inn Dallas/Duncanville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Dallas/Duncanville

Exterior
Lobby
Standard Room, 1 King Bed, Accessible
Bar (on property)
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
800 N Main St, Duncanville, TX, 75116
  • Methodist Charlton Medical Center
    5 min drive
  • Duncanville Fieldhouse
    6 min drive
  • The Potter's House
    8 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    27 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, Accessible

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Dallas/Duncanville

Suburban hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Dallas/Duncanville offers 142 accommodations with bathrobes and hair dryers. 36-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Duncanville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Dallas/Duncanville. During your stay, you'll be close to Duncanville Fieldhouse. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grille
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 6 minutes by car from Duncanville Fieldhouse and 8 minutes from Dallas Baptist University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Dallas/Duncanville offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Dallas/Duncanville. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Duncanville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: USD 12.95 for adults and USD 9.95 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Garden Grille

Things to do

  • Access to nearby health club
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • Satellite channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 9.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Dallas/Duncanville
Hilton Garden Inn Hotel Dallas/Duncanville
Hilton Duncanville
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Garden Inn Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel
Hilton Garden Inn Dallas/Duncanville Duncanville
Hilton Dallas Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel
Hilton Garden Inn Dallas/Duncanville Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel Duncanville

Hilton Garden Inn Dallas/Duncanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 875 reviews" "
Rating 8 - Good. 245 out of 875 reviews" "
Rating 6 - Okay. 113 out of 875 reviews" "
Rating 4 - Poor. 53 out of 875 reviews" "
Rating 2 - Terrible. 67 out of 875 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff! So helpful and kind!
Stayed 3 nights in Sep 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Not so much when traveling with your pets. The pet area was a joke when it came to accessing the area. I had to walk with my support animal almost to the street which is right at interstate 20 just to get to designated pet area. After the struggle of getting over there in the darkness, there aren't any trash cans to dispose of your pets waste that you pick up. Walls are pretty thin. I woke up to domestic noises from other guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and helpful. Quiet environment. Clean.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Unexpected pet fee of $75.00.
Stayed 1 night in Aug 2024

10/10 Excellent

julia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Its very close to Dallas Baptist University
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela Sue

Stayed 2 nights in Jul 2024

6/10 Okay

Dominique

Stayed 2 nights in Jul 2024

8/10 Good

Zachary, McDonough

Liked: Staff & service
Killed 4 crickets in my room. One crawled out of my bed. Staff was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Genaro

Stayed 2 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Even though the rooms could have been a little more updated… the front desk employees made it a good stay.. (bathroom and entryway was updated) the guy upfront was extremely helpful and friendly. Good service goes a long way.
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Stayed 2 nights in Mar 2024

2/10 Terrible

Leslie

Travelled with family
They overbooked and gave my room away. Then when I was finally able to get a room after about 30 minutes of standing around and not knowing if I will need to find a new place, I was given a room with a broken air conditioner, multiple bugs on the floor that needed to be killed, the phones didn’t work, and the WiFi also only worked in the lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Shanta

Stayed 3 nights in Jun 2024

10/10 Excellent

Gussie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to shopping and restaurants
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The property was clean and always had an elevator ready! The breakfast was decent, but be ready to add your own seasoning 😉
Stayed 2 nights in Jun 2024

6/10 Okay

Chad

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

MiStajia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was to die for!! The bed was clean and comfortable overall I enjoyed my stay and will be staying again soon!
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was somewhat surprized that the breakfast bar was not included with the room rental, so we opted to dine elsewhere. I usually only grab an item or two for breakfast, which couldnt justify the price for me, or my young granddaughter

10/10 Excellent

Darrin

Stayed 1 night in May 2024

2/10 Terrible

Brittany

Stayed 2 nights in May 2024

10/10 Excellent

Devin

Stayed 2 nights in May 2024

8/10 Good

Tanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was fine except we killed about 20 little black bugs before we went to bed.
Stayed 1 night in May 2024

2/10 Terrible

Antrail, San Antonio

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager on duty was Cash, and he was very quiet and meek and not personable at all. We walked into our room and were immediately greeted by bugs, looked like flying roaches. Within a span of 5 mins we killed a dozen and of course we called to the front desk. Cash the manager said come down so they could change the room. My wife and I were in town because our daughter was having surgery snd wanted to be close to the hospital so we didn’t panic and hoped the next room wouldn’t be the same. Cash said the rain was the cause of bugs coming into our rooms. The spray company hadn’t completed the spraying earlier in the week he said and would complete it the next day. So he gave us some free “breakfast vouchers” which was cool but how can we eat at a place after seeing so many critters in our room. So now we are in our second room. I only saw one bug but it was late and so we went to sleep. We woke up to a couple of more bugs but we had to go and we were gone the entire day and into most of the evening. Finally back into our room at about midnight and there are more bugs. Called downstairs and no one answered the phone. I went down stairs and no one is at the desk. So we plugged up our ears with tissue and went to bed. So realizing we had one more night and we were there to help our daughter after the surgery we decided to tough it out. We saw the maid as we closed our door and asked her to clean our room. She said ok! We got back later that night and service was done. Terrible!
Stayed 3 nights in May 2024