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Hilton Dallas/Southlake Town Square

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Dallas/Southlake Town Square

Lobby
Terrace/patio
Outdoor pool, pool umbrellas
Exterior
Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
1400 Plaza Place, Southlake, TX, 76092
  • Southlake Town Square
    1 min walk
  • Ozeki
    1 min walk
  • Grapevine-Main Street Station
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    11 min drive

Room options

View all photos for Suite, Accessible

42-inch flat-screen TV with cable channels, TV

Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Sofa

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Sofa

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, Accessible, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king corner suite, Accessible

Down duvets, in-room safe, desk, laptop workspace

One king corner suite, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Westin Dallas Southlake

Pool
Pet-friendly
Free WiFi
Gym
4.8 out of 5, Exceptional, (575)
The price is €183
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Westin Dallas Southlake

About this property

Hilton Dallas/Southlake Town Square

Pet-friendly hotel with free local shuttle connected to a shopping center in Southlake
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The shopping around Hilton Dallas/Southlake Town Square gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Southlake Town Square. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Copelands of New Orleans
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • 8 minutes by car from Gaylord Texan Convention Center and 11 minutes from Grapevine Mills Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Dallas/Southlake Town Square offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Dallas/Southlake Town Square. You'll have access to the health club at a partner property. A free area shuttle within 3 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Southlake hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.
Copelands of New Orleans - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot - This coffee shop serves breakfast and light fare. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10.00 per day; includes in/out privileges)
  • Valet parking on site (USD 20.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 3 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: USD 9.95-14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Copelands of New Orleans
  • Coffee Spot

Things to do

  • Access to nearby health club
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20000 square feet of space)
  • Meeting rooms - 17

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 14.95 per person
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake

Hilton Dallas/Southlake Town Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1001 reviews" "
Rating 8 - Good. 155 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Through the photos I saw, I didn’t expect it’s beside shopping strips and walkable restaurants. I love the pet treatment. The staffs are attentive and nice. Rooms are cozy and quiet. Will definitely come back again.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient do entertainment
Stayed 1 night in Sep 2024

8/10 Good

LISA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall, the experience was good. The room was a bit disappointing, as there were 2 large stains on the floor. Also, the TV and a/c took a little bit to figure out.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always GREAT
Stayed 1 night in Sep 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like the toilets inside the room. Too small, too low.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the customer service. I did not like the fact that they had two elevators but only one was functional. My stay was wonderful outside of that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Rockwall

Liked: Cleanliness, amenities
Nixe
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the area
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast here while visiting the area for grape fest! Super clean, the staff was friendly, and the hotel had convenient access to everything in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip Dwight

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Exceptional Service at Hilton Southlake Town Square** I recently stayed at the Hilton Southlake Town Square on 9/6/24, and I cannot say enough good things about the excellent service provided by Joe. From the moment we arrived, Joe went above and beyond to make our stay comfortable and enjoyable. He greeted us with a warm smile and was incredibly attentive throughout our visit. Joe's professionalism, coupled with his friendly demeanor, truly made a difference in our experience. Whether it was providing local recommendations or ensuring our room was perfect, Joe's dedication to guest satisfaction was evident in every interaction. His attention to detail and willingness to assist in any way possible was impressive. He turned what could have been a standard hotel stay into a memorable experience. I highly recommend the Hilton Southlake Town Square, and special recognition must go to Joe for his outstanding hospitality. We look forward to returning for future!
Stayed 1 night in Sep 2024

8/10 Good

Lara Donelan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular guests at this Hilton
This is a nice Hilton in a great location. Service and food are great. They could be more eco friendly and use higher end beds. There is plenty of food and shopping within a short walk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Corliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisza, Reno

Stayed 1 night in Aug 2024

10/10 Excellent

richard

Liked: Amenities, property conditions & facilities
Friendly, courteous, helpful staff—excellent location and decor- one of our favorited
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How Pleasant and helpful the staff was at the front desk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip Dwight

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not stay at this hotel. The power went out in the area and the rooms were pitch black and no AC. We asked if we could get a refund and they said yes, but 3 call later. I get the I’ll have to get back with you answer.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful and we have stayed many times. The problem this time was that the entire hotel was out of electricity for several hours. Of course this was not the fault of the hotel; however, it certainly taints your visit. Other than that we love the hotel.
Stayed 2 nights in Aug 2024