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Courtyard by Marriott Dallas Plano Parkway at Preston Road

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Dallas Plano Parkway at Preston Road

Terrace/patio
Lobby
Breakfast and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
4901 W Plano Pkwy, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    5 min walk
  • Denny's
    3 min walk
  • Downtown Plano Station
    12 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    27 min drive

Room options

View all photos for Double Room, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Courtyard by Marriott Dallas Plano Parkway at Preston Road

Suburban hotel with area shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers 149 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Dallas Plano Parkway at Preston Road. During your stay, you're just a quick walk from Baylor Scott & White The Heart Hospital. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at The Bistro
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Baylor Scott & White The Heart Hospital and a 4-minute drive from Lakeside Market
  • Free local-area shuttle service
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1280 square feet (119 square meters) and includes conference space. The business-friendly Courtyard by Marriott Dallas Plano Parkway at Preston Road also features a library, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This Plano hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12.5-16 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space (1280 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 58
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 58
  • Low-height desk
  • Low desk height (centimetres): 71
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.5 to 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Dallas Parkway Preston
Courtyard Marriott Dallas Parkway Preston Hotel
Courtyard Marriott Dallas Parkway Preston Hotel Plano Road
Courtyard Marriott Dallas Plano Parkway Preston Road
Courtyard Plano
Plano Courtyard
Courtyard Marriott Dallas Plano Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road
Courtyard by Marriott Dallas Plano Parkway at Preston Road Hotel
Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano

Courtyard by Marriott Dallas Plano Parkway at Preston Road Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Belen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Stayed 1 night in Aug 2024

8/10 Good

Allen, Baton Rouge

Liked: Cleanliness, staff & service
The front desk staff as well as the breakfast/bar staff were superb - friendly, helpful, and professional. The property condition needs improvement. I had to change rooms after my first night due to the carpet beneath the A/C getting soaked from condensation. Need more electrical outlets which are easier to reach. The exhaust fan in the shower is poor, if there is one at all. The TV picture was frequently scrambled - impossible to watch. Additionally, the breakfast offerings need to be better. One of the third-party agencies advertises this as a continental breakfast which it isn't. Great people but otherwise much room for improvement.
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Stayed 3 nights in Aug 2024

8/10 Good

young

Business traveller, Travelled with partner
It’s all good
Stayed 3 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Need room service
I had a procedure at hospital nearby. Since there was no room service I could not get water or food ordered from the lobby. My phone did not work for room 103. Otherwise the hotel is clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Garlenzka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay; very affordable and convenient space . Excellent staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karl

Travelled with family
Enjoyed our stay. Stay was Wonderful! Only criticism is there was no complementary coffee in lobby as I often see on other properties I've stayed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2024

10/10 Excellent

DANIEL

Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Ira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Charmilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD except for parking!!!
Stayed 1 night in Jun 2024

6/10 Okay

Carolina

Liked: Staff & service
Stayed on the ground floor right outside the pool and unfortunately there was a musty smell about the room, like the floor hadn't dried out. Also, the air unit was quite loud making it hard to fall asleep.
Stayed 1 night in Jun 2024

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Noshir

Stayed 2 nights in Jun 2024

6/10 Okay

Scott

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Disaster
Room was on par with average 3 star. Stain on ottoman and no running hot water - took a cold shower. No attendant at front desk to complain that evening or early morning checkout. Spoke with someone from hotel by phone two days after my stay to complain about no hot water, but mostly about restaurant charges on my credit card receipt that I did not make. They acknowledged awareness of no hot water and told me would discuss the charge with supervisor and refunds would be made. Hours after that call, a receipt for bar charges was sent to me. The bar tab was a different person and another room, and mistakenly charged to my room. Week later, no credit on my card and unable to get hotel person on phone.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here
Great location for those needing Baylor Scott and White Plano Hospital. Nice updated room with comfy bed and nice shower! The pillows weren’t to my liking, but my wife had no complaints.
Stayed 1 night in Jun 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for what we were doing in the area. Would have liked breakfast included in our stay.
Stayed 2 nights in May 2024