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Casa Esmeralda By Katari

3.5 star property
VIP Access

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Photo gallery for Casa Esmeralda By Katari

Superior Double Room | View from room
Interior
Superior Double Room
Front of property – evening/night
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Pasaje Esmeralda, 160, Cusco, Cusco, 8007
  • Plaza de Armas
    ‪14 min walk‬
  • Cusco Cathedral
    ‪16 min walk‬
  • Sacsayhuaman
    ‪9 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Esmeralda By Katari

Hotel with free breakfast, near Museo de Arte Popular
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Casa Esmeralda By Katari offers 18 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Casa Esmeralda By Katari, you're just a quick walk from San Pedro Market. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Museo de Arte Popular and Plaza de Armas
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Casa Esmeralda By Katari.

This 3.5-star Cusco hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Casa Esmeralda - This café serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Casa Esmeralda

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Esmeralda By Katari

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20600619200

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Esmeralda Ananay Hotels Hotel Cusco
Casa Esmeralda Ananay Hotels Hotel
Casa Esmeralda Ananay Hotels Cusco
Casa Esmeralda Ananay Hotels
Casa Esmeralda
Casa Esmeralda By Katari Hotel
Casa Esmeralda By Katari Cusco
Casa Esmeralda by Ananay Hotels
Casa Esmeralda By Katari Hotel Cusco

Casa Esmeralda By Katari Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 214 reviews
Rating 8 - Good. 47 out of 214 reviews
Rating 6 - Okay. 13 out of 214 reviews
Rating 4 - Poor. 4 out of 214 reviews
Rating 2 - Terrible. 3 out of 214 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was lovely, especially Giada!
This place was great! Giada who worked there was incredibly helpful! She whatsapped us in advance, arranged a taxi to pick us up for a very reasonable price, had breakfast ready for our 3am departure, and held our bags for us. She also connected us with a couple local drivers who could take us to sites in the sacred valley. The room was really clean and comfortable and the breakfast was delicious. Would 100% recommend!
Stayed 2 nights in Dec 2024

6/10 Okay

POURANG ROSTAMABADI, Aliso Viejo

Travelled with partner
Disliked: Amenities
Not a good location We were assigned a room without window It was like a cage or a room in prison Don’t fall for the pictures
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quaint WELL located, quiet hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Esmerelda was great - it felt like home away from home. The hotel is lovely - extremely clean and modern. The breakfast was delicious. And most of all, the staff are very kind, thoughtful and helpful. We’ll miss the amazing people at Casa Esmerelda and would definitely return if we visit Cusco again. Highly recommend!
Stayed 4 nights in Dec 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Solo Travelers
The staff was very helpful although they didn't speak English. I was able to use Google translate and WhatsApp to communicate effectively. The breakfast is included and very tasty. It's mostly buffet style however they also made omelettes according to your liking. The rooms are cleaned daily and the team and coffee station is always well maintained. Very quiet and relaxing.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place and nice location
The customer service was incredible and free breakfast was amazing so many choices! The front desk went above and beyond for me when I was sick!
Stayed 4 nights in Nov 2024

10/10 Excellent

Else Christa B, Ocean Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff Having hot water, tea and coca leaves always available is helpful when dealing with the increased altitude. We told them at 6 pm that we needed to leave early for our tour and there was a packed food bag for us the next morning at 4 am
Stayed 1 night in Nov 2024

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Rohitha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was exceptional !! There was a young lady who assisted us with check in , cooked our breakfast, assisted with printing documents, ordering transportation, etc. A real cozy quaint hotel I will definitely revisit anytime I’m in Cusco
Stayed 2 nights in Oct 2024

10/10 Excellent

Lovell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Tucked off the main road, so it wasn’t noisy. Amazing hospitality!
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Casa Esmeralda was excellent! The hotel is gorgeous, and is located in a very convenient spot, without being too submerged in the bustle and noise of the city. The rooms were always kept clean by the staff, and the complimentary breakfast every morning was always delicious! Giara, the receptionist, is the sweetest! She was very gracious and helpful with anything we needed throughout our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice clean hotel. Front desk great, room not big but pleasant, good breakfast. 18-20 minutes toPlaza de Armas. Hotel is on nice side street in an area that not particularly glamorous. Iglesia de Nuestrs Seńora de Belen is 5-10 minutes away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautiful with good service and good location
Stayed 4 nights in Oct 2024

10/10 Excellent

Zuleska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient place to stay.
Stayed 5 nights in Oct 2024

6/10 Okay

Brandy, Salisbury

Travelled with partner
Liked: Cleanliness, amenities
I understand we came at a time shortly after there were some water issues in town-however I felt that it was never voiced until I brought it up with the property. At random times the water would be turned off and at first we were told that maintenance turned it off to fix it. But there was never any heads up to let us know this was going to happen. And it happened atleast once every day. It would have been nice to have been notified that they were going to turn off the water at certain times so you could plan accordingly but that never happened. Otherwise it was a nice property that was clean, had a good breakfast and I was appreciative of the early check in since we got into Cusco at like 8am the morning we arrived.
Stayed 5 nights in Sep 2024

2/10 Terrible

Mark

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We left a night early and moved to a different hotel. We advised the hotel of a feather allergy and what they were able to provide were 2 tiny throw pillows for me and my wife. The towels in the bathroom were tattered. The staff was rude, when I asked for an additional pillow case so I can stuff it with jackets to make my own. The shower did not drain well so if you took more than a 5 minute shower the water would overflow into the bathroom, not to mention you would be standing in 2 inches of water. The doorbell on the front door is not responsive and when we arrived at night we were stuck in this dark aly and they were not attending the phone number listed on the door to call for service. Lastly it is impossible to sleep here, you can hear EVERYONE on the same floor and above you, they appear to once have blackout curtains- because one window had them and the other did not and you have flood lights lighting up the entire room all night. The noise from the neighborhood, car alarms, and then from neighboring guest rooms is unbearable.
Stayed 3 nights in Sep 2024

4/10 Poor

Joshua

Liked: Staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Eulalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff, amazing breakfast and within walkable distance to the city centre
Stayed 1 night in Sep 2024

10/10 Excellent

Eulalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenient location
Stayed 3 nights in Sep 2024

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room clean, breakfast amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Eulalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are extremely helpful and friendly! Breakfast menu is good as well and is walkable to the main historic centre.
Stayed 2 nights in Sep 2024

8/10 Good

KATHRYN NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super cute and the staff were so helpful and accommodating!! The only thing that could have been better was the heat situation! They didn't turn on the heat until 6 pm on my first stay and then not until 9 pm on my second when I returned from my trek. That being said, the front staff turned it on for me earlier as I was freezing and just needed some warmth after being in the mountains. I would definitely recommend Casa Esmeralda. It was close enough to Plaza de Armas, San Pedro market, and everywhere else, and the service was excellent!
Stayed 2 nights in Sep 2024