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Sandman Hotel Cranbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel Cranbrook

Lobby
Exterior
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
American cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Restaurant
  • Pet-friendly
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook Mall
    5 min walk
  • MBSS Grounds
    5 min walk
  • Key City Theatre
    6 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    14 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €85
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sandman Hotel Cranbrook. During your stay, you're just a quick walk from Cranbrook Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Cranbrook Mall and MBSS Grounds
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: CAD 10-20 for adults and CAD 8-20 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Denny's Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 183 out of 734 reviews" "
Rating 8 - Good. 255 out of 734 reviews" "
Rating 6 - Okay. 160 out of 734 reviews" "
Rating 4 - Poor. 81 out of 734 reviews" "
Rating 2 - Terrible. 55 out of 734 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Monear

Travelled with family
Liked: Cleanliness, staff & service
Property is dated but clean
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a convenient location. It has a Denny’s attached which is nice. The room was not very clean. It seems like it needs an update on some fixtures and furniture ( the love seat was torn, old air conditioning unit, outdated bathroom) Maybe some rooms are more updated but ours was not very good unfortunately. We usually love the Sandman hotels. The front desk area seemed nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Santhoshkumar

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Jami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Samina

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to all kinds of amenities.
Stayed 6 nights in Aug 2024

8/10 Good

SONJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator on property but staff will help with bags
Stayed 3 nights in Aug 2024

8/10 Good

ED

Stayed 1 night in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very confident located to restaurants
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Aug 2024

6/10 Okay

DARCY

Liked: Cleanliness
In general a fairly nice place.
Stayed 1 night in Aug 2024

2/10 Terrible

cameron

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Whole hotel smelled like cigarettes.
Stayed 1 night in Aug 2024

6/10 Okay

wayne

Poor parking
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds super comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2024

10/10 Excellent

Ariel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the most run down hotels we have ever stayed in. Located in an old industrial area the rooms are so small that for most of it only one person can walk by. Wallpaper is marked and and damaged in many places. The matress is at least 20 years old and just collapses. It doesnt even fit the frame. Your matress cover sheet is too small and just comes out. Towels are old and threaded. The fan for the bathroom sounds like a jet taking off and we basically had to not use it, which means also the light. Simply save yourself $50 and upgrade to a Motel 6. Wont stay at a Sandman again.
Stayed 1 night in Aug 2024

4/10 Poor

Shahrzad

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice, and she allowed me to check into my room early. However, the room was dirty. I’m glad I brought my own bed sheets and towels. The previous guest was a smoker, and the room smelled strongly of smoke when I walked in. Additionally, their empty pack of sleeping pills was still on the bedside table, and all the sheets and towels provided were smelly. I was also unhappy with the cleanliness of the toilet and shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! I realized upon arriving that I'd booked two double beds and preferred two queen size. The very nice lady at reception (alas I didn't note her name) quickly switched us to a different room with a king size bed and sofabed, which actually worked perfectly for us. Two thumbs up!
Stayed 1 night in Aug 2024

6/10 Okay

Virginia

Stayed 1 night in Jul 2024

8/10 Good

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but was very clean and had everything we needed. It was a bit pricey for what it was but there was a big event in town so I think all the hotels were inflated. I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Travelled with partner
Liked: Property conditions & facilities
The staff were really friendly and the room was comfortable. The breakfast was in Denny’s and it was nice. The staff there were friendly and the food was yummy!
Stayed 1 night in Aug 2024