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5.0 out of 5

"Very well looked after and lovely property. Great rooms " More

By a verified traveller on Wed 08 Jan 2020

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Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palace King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fountain Suite King Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palace Queen Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Fountain Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fountain Suite Queens Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Wynn Palace. During your stay, you're just a quick walk from City of Dreams. Features include free WiFi in public areas and a free area shuttle, plus 14 restaurants.

  • Free WiFi
  • Enjoy a bite to eat at one of the 14 restaurants
  • Valet parking available for a fee
  • Treat yourself to manicures and pedicures, body treatments or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Performance Lake and SkyCab
  • Free local-area and ferry terminal shuttle service

Wynn Palace ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Wynn Palace

Everyone (1) Couples (1)
5 out of 5
Very well looked after and lovely property. Great rooms

Posted by on 8 Jan 2020

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5 out of 5
Service de grande qualité et personnalisé. Écrans TV géants, système de domotique complet, chambre immense, buffet du petit-déjeuner de haut niveau. Je recommande pour un séjour de plusieurs nuits à Macao

Posted by , from Paris on 22 Jun 2019

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5 out of 5
Aufmerksames und freundliches personal, super service, neues hotel mit wundervollen zimmern

Posted by , from Zürich on 9 Oct 2018

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Property Features

Wynn Palace offers its guests a full-service spa and a steam room. There are 14 restaurants on site. A business centre and meeting rooms are available. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wynn Palace. Parking is available for a fee. This 5-star Cotai hotel is smoke free.

  • 1706 guestrooms or units
  • 28 levels
  • 14 dining venues
  • Conference rooms
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle and ferry terminal shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Wynn Palace offers 1706 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

SW Steakhouse – This fine-dining restaurant only serves dinner. Reservations are required.

Wing Lei Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pronto – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Mizumi – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Sweets – This café only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

SkyCab cable car is closed October 27-December 6, 2024 for annual maintenance.

Guests are required to present a valid arrival card issued during immigration clearance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. On-site parties or group events are strictly prohibited.

  • Contactless check-out is not available
  • Mobile payments
  • Alipay
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is not available
  • WeChat Pay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MOP 750 per day
  • Rollaway bed fee: MOP 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wynn Palace Hotel Cotai
  • Wynn Palace Hotel
  • Wynn Palace Cotai
  • Wynn Palace Hotel
  • Wynn Palace Cotai
  • Wynn Palace Hotel Cotai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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