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4.3 out of 5

"Check-in was quite fast, the receptionists are friendly. We love the interior of the room & the bed is super comfy. " More

By a verified traveller on Tue 25 Oct 2022

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Double or Twin Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Palace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Piazza Cavour. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free continental breakfast offered
  • Free WiFi
  • Enjoy local cuisine while dining at Antica Darsena
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and nice bathrooms
  • Steps from Piazza Cavour and 4 minutes on foot from Torre del Comune
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Palace Hotel ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palace Hotel

Everyone (15) Couples (12) Family (7)
4 out of 5

Posted by on 16 Dec 2023

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Comment from Hotel Management

16 Jan 2024 by Robert Webber General Manager

Dear Petra,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Sincerely,

5 out of 5
Check-in was quite fast, the receptionists are friendly. We love the interior of the room & the bed is super comfy.

Posted by on 25 Oct 2022

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3 out of 5
Fabulous location in the centre of como with a lake view

Posted by on 13 May 2022

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4 out of 5
I like the location

Posted by on 4 Aug 2021

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4 out of 5
Lovely views of the lake from our balcony and very friendly staff. The room was a little bit plain, I would suggest having some tea/coffee making facility in the room, but the beds were very comfy and the shower was excellent. Breakfast was really well organised given the current Covid rules. Great parking too. Thank you to the team that welcomed my father and me for our trip.

Posted by , from United Kingdom on 18 Oct 2020

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4 out of 5

Posted by on 9 Aug 2020

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4 out of 5
Rooms were great, spacious and clean, beds comfortable, bathroom great and spotless. Buffet breakfast was so good, staff could have been a bit friendlier in the breakfast room...Receptionist very friendly and very helpful, outside bar really nice. Bar inside the hotel nice but closing very early unfortunately (we were there mid Oct). Overall very happy and will come back! M

Posted by on 14 Oct 2019

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5 out of 5

Posted by on 11 Aug 2024

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Comment from Hotel Management

28 Aug 2024 by Robert Webber General Manager

Dear Borisav,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

5 out of 5
.

Posted by on 18 Feb 2024

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Comment from Hotel Management

26 Mar 2024 by Robert Webber General Manager

Dear Bruno,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

4 out of 5
Sehr nettes Personal!

Posted by , from Pfäffikon ZH on 12 Nov 2023

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. Business amenities include a business centre and 4 meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Como hotel is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Como San Giovanni Station (1.6 km / 1 mi)
  • Metro station: Como Nord Lago Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Palace Hotel offers 94 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast. An additional breakfast is available daily for a fee.

Antica Darsena – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Garden Bar Ceccato – Overlooking the garden, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Como
  • Palace Hotel Como
  • Palace Hotel Como
  • Palace Hotel Hotel
  • Palace Hotel Hotel Como

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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