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Hotel Metropole Suisse

4.0 star property

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Photo gallery for Hotel Metropole Suisse

Classic Room (vista piazza) | View from room
Exterior detail
Superior Room, Lake View
Ice skating
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
Piazza Cavour 19, Como, CO, 22100
  • Piazza Cavour
    ‪1 min walk‬
  • Broletto Plaza
    ‪3 min walk‬
  • Como Cathedral
    ‪4 min walk‬
  • Como (QCM-Como Seaplane Base)
    ‪11 min walk‬

Room options

View all photos for Classic Room (vista piazza)

Classic Room (vista piazza)

Classic Room (vista piazza)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Lake View

Superior Room, Lake View

Superior Room, Lake View

  • 20 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Palace Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1005)
The price is €250
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Palace Hotel

About this property

Hotel Metropole Suisse

Lakefront Como hotel in Como City Centre with spa services
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and conference space. Housekeeping is available on request.
Hotel Metropole Suisse offers 71 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 26-inch LED televisions come with satellite channels.

Bathrooms include bidets and hair dryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Hotel Metropole Suisse. During your stay, you're just a quick walk from Piazza Cavour. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Enjoy Italian cuisine while dining at Imbarcadero
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Piazza Cavour and 4 minutes by foot from Como Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Metropole Suisse.

This 4-star Como hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Imbarcadero - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage
  • Off-site parking within 1312 ft (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 20-20 for adults and EUR 0-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Imbarcadero

Things to do

  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1292 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 26-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 4 and March 17.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 20 for adults, and EUR 0 to 20 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Nearby parking fee: EUR 20 per day (1312 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Metropole Suisse offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 013075-ALB-00005, IT013075A1N6BV88G2

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Metropole Suisse
Hotel Metropole Suisse Como
Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel
Metropole Suisse Hotel Como, Italy - Lake Como
Hotel Metropole Suisse Como
Hotel Metropole Suisse Hotel
Hotel Metropole Suisse Hotel Como

Hotel Metropole Suisse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing and we had a wonderful view of lake Como. The room was clean and everyone was kind and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

10/10 Excellent

Arlene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the train and bus station.
Stayed 1 night in Nov 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect!
Stayed 2 nights in Nov 2024

4/10 Poor

Sharon

Stayed 2 nights in Sep 2024

10/10 Excellent

Petronella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying here because of being next to the Lake and close to restaurants shops and the cable car.
Stayed 2 nights in Oct 2024

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor guest service.
No taxis nor hotel shuttle for getting guests to and from the train station. As seniors, having to walk over a half mile in the rain with heavy bags ruined our stay! Attitude at the front desk was poor. (Older blonde woman)
Stayed 2 nights in Oct 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
Good place
Stayed 4 nights in Oct 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but dated. Breakfast buffet was fabulous! Room was nice but noisy as person above stomped about. Very close to ferry which was perfect for us. On the whole a good place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean, Chevy Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb. Our room was large and comfortable. There was no tea/coffee in the room. Breakfast was good and included a salad.
Stayed 5 nights in Oct 2024

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. Ease to trains, ferries and buses. Right in the heart of Como
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The front desk was very helpful, booked a private boat on Lake Como, then called the next morning to find out more info for us. The room was very nice and clean. The restaurant was clean, the staff was attentive, and the food was really good. I would definitely stay here again! Great location and right next to the lake.
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Location, Location, location
Stayed 1 night in Sep 2024

10/10 Excellent

hattie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Lake Como. Close walk from Como Train station.
Stayed 1 night in Sep 2024

6/10 Okay

Michaela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a superior lake view room. View was amazing and room was spacious and clean. Hotel is opposite lake with ferry just in front and buses just around the corner. Plenty of restaurants within meters of the hotel. Buffet breakfast was good but I expected better considering it's a medium size 4 star hotel. A few more hot options apart from just bacon and eggs would have been good. Overall a good place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located adjacent to Lake Como and within easy walking distance of shops, restaurants and the train station. The front desk staff were always pleasant and helpful. A full breakfast buffet was included. Our room and bathroom were pretty small, but OK for the two days we were there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giacomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be difficult to find a more ideally situated property in the heart of Lake Como. The breakfast was amazing. The staff was extremely helpful, and the rooms were very accommodating, an excellent choice.
Stayed 3 nights in Jul 2024

8/10 Good

James Mackenzie

Liked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Douglas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Café / Bar service was appalling to say the least. Difficult to access ,limited on site parking nearest public parking 10 minute walk away. They do not park it for you! Will not be returning to that hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the city center of Como. Very clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Szandra, Old Greenwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Less than two minutes walk from the ferry that takes you to all other towns on Lake Como. It had a comfortable room with a small refrigerator, desk and Air conditioning. I had a terrace Overlooking the lake. Breakfast offered by the hotel was amazing - Great cappuccinos, yogurt and granola, vegetables, meats, cheeses, and incredible pastries.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at Hotel Metropole Suisse, the location is the best; ferries accessible on the doorstep, the plaza in front has lots of nice bars and restaurants. We had a terrace view room, and the balcony had a beautiful view of the lake. Thanks!
Stayed 2 nights in Jul 2024