Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Exterior
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily on-the-go breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
8670 Orion Pl, Columbus, OH, 43240
  • Topgolf
    13 min walk
  • Magic Mountain Fun Center
    19 min walk
  • Polaris Fashion Place
    2 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    19 min drive

Room options

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Family-friendly Columbus hotel in Polaris with free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river and a fitness center.
Our customers tell us they can't get enough of the pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. During your stay, you'll be within walking distance of Topgolf. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 15 minutes by car from Ohio State University and 12 minutes from Easton Town Center
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel offers its guests a children's pool, an indoor pool, a lazy river, and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. Free self parking is available.

This Columbus hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:30 AM

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1030 reviews" "
Rating 8 - Good. 285 out of 1030 reviews" "
Rating 6 - Okay. 97 out of 1030 reviews" "
Rating 4 - Poor. 48 out of 1030 reviews" "
Rating 2 - Terrible. 49 out of 1030 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities
Great night with family. The pool is amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for location, cleanliness and pool area. The only thing I didn’t like was taking $100 incidental fee and not returning it until four days later.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Our stay was very good. Room was clean and comfortable. Breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean, comfortable rooms, except for the noisy air conditioner.
Stayed 1 night in Aug 2024

2/10 Terrible

LiaMarie, Orlando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has terrible customer service. Very rude girls working on staff. Requested a late check out and was told no even though I am a loyal customer. Will not be staying there again
Stayed 1 night in Aug 2024

6/10 Okay

Adam

Liked: Cleanliness
Key cards never worked and the side entrances didn’t work which they knew about and haven’t addressed, making it more difficult to access vehicles and luggage. Pool and hot tub close at 9pm 10 would be better.
Stayed 1 night in Aug 2024

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel for an overnight stay. The pool was perfect for my 8yr son. Bonus for the hot tub being positioned so I could relax a little and still keep an eye on him. Only negative we had was, none of the cardio machines had power. Instead of getting assistance we just did a dumb bell workout.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Amenities, property conditions & facilities
Off the busy road and surrounded by trees. Clean facility and friendly, attentive staff! Kids LOVED the pool area, which was also very clean and well maintained. Breakfast was delicious and there were many options. Also there was a nice sitting area right outside the breakfast area.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 2 nights in Jul 2024

8/10 Good

Lakisha

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Demetrius

Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome kids’ pool. My grandsons had so much fun! We will definitely be back and plan to stay a longer!
Stayed 1 night in Jul 2024

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eboni, AKRON

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and swimming pool and hot tub
Stayed 3 nights in Jul 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean everything perfect except treadmills in exercise room. Pleasant helpful staff. Nice room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mycala

Stayed 3 nights in Jul 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Pool is amazing!
This hotel is super nice, very clean, we all absolutely LOVED the pool and hot tub, the breakfast was good they even had a little machine that made pancakes in under a minute. No charge for parking, we would absolutely stay here again, decent driving distance to the zoo
Stayed 1 night in Jun 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids love the swimming pool area!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, close to shopping and restaurants. Area was busy but hotel is set back from main road and quiet. Staff were friendly, check in was smooth. Room was very clean and comfortable. Pool and hot tub wereperfect after a long day ofdrivi g.
Stayed 1 night in Jun 2024