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Extended Stay America Suites Columbus Polaris

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Exterior
Property amenity
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

7.2 out of 10

Good

Popular amenities

  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    6 min walk
  • Polaris Fashion Place
    9 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn & Suites North/Polaris
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (850)
The price is €77
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Quality Inn & Suites North/Polaris

About this property

Extended Stay America Suites Columbus Polaris

Suburban Columbus hotel in Polaris with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Columbus Polaris. During your stay, you're just a quick walk from Polaris Fashion Place. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites Columbus Polaris. Self parking is free.

This Columbus hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cindy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great, lots of great eating options...cleanliness of room not so good... pubic hair, urine splatter, at toilet, bug in bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean. Staff very freindly. Bed comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Dave

Stayed 1 night in Aug 2024

8/10 Good

Patricia A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was missing bars in shower
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
What happened?
Staff was great but… one of the sinks didn’t drain, the floor in the kitchen was sticky and all the garbages around the hotel were overflowing. This was not the case when I stayed there less than a month earlier… what happened?
Stayed 1 night in Aug 2024

2/10 Terrible

Baodan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever for the second time in three weeks. The only reason I rate it a “0” is because negative numbers aren’t an option. First week it was no pots and pans for four days and this second week my reservation was abruptly cancelled by the front desk clerk because the reservation was in my name and my wife was unable to check in because I wasn’t physically there. Two weeks ago, the identical setup was perfectly acceptable for checkin even with no pots and pans for four days in an extended stay room. Do yourself a favor and stay home or sleep in your vehicle if this place is the only option with a room available for the night.
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Breakfast” never showed up one day.
Stayed 3 nights in Jul 2024

4/10 Poor

Melissa

Stayed 1 night in Jul 2024

4/10 Poor

Harley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't trust the other bad reviews and should of
I am definitely not one to ever leave a bad review, but this wasn't a good experience at all. The tub didn't drain, room smelled very musty, the only thing they had for breakfast was coffee and a granola bar (literally nothing else there), it took about 15 minutes just to check out because there was no one at the front desk. Lady finally came to the desk and said sorry she was busy cleaning a room, which is fine but why is the front desk lady having to leave to clean a room?? It was a last minute booking so it is what it is, but when you spend hard earned money on something a person expects to get what they paid for. I had stayed just an hour away the night before in another hotel for the exact same price and it was A+ compared to this.
Stayed 1 night in Jul 2024

6/10 Okay

Bryce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good. Walking distance for food was nice. Parking was good. Only thing we didn't see is the pool.
Stayed 2 nights in Jul 2024

6/10 Okay

Larry

Liked: Cleanliness
Stayed 9 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible experience. I spent almost $300 on this room. The toilet didn’t work, the phone didn’t work, there was blood on the drapes, no mesh behind the drapes to open but not see from outside, there were stains and stuff all over the carpet, as an extended stay, they should’ve had dishes and stuff and there was nothing in the cabinets. This building needs a serious makeover to qualify for any future expenses for me especially having paid $300 for a room that feels like I was at a cheap motel and should’ve paid 80.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ceci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purposes.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ryne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it was a beautiful place for a great price. We had a wonderful stay. We did notice however that some days the room smelled like smoke but other days it did not? The hotel may want to check their ventilation system and make sure also that no one is smoking in the courtyard that the rooms faced. It wasn't a lasting smell but we could tell someone must have been smoking near the room.
Stayed 4 nights in Jul 2024

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, amenities
Upon arrival, there was a sign at the front desk, saying that the attendant would be back momentarily. We waited for close to 15 minutes for someone to come. There is a phone in the lobby too if no one was at the desk. We attempted calling three times… The first two times we were hung up on and the last time, we were told it would be awhile. I ended up calling again because after traveling, I had to use the restroom and there is no public restroom in the lobby of this establishment. She finally showed up and put us in a close room so that I could go to the bathroom. Shortly after, we left the room after leaving our things to go meet family. Later in the evening we returned, and there was only one pillow on the bed. We had to go to the front desk To ask for another because the phone in the hotel room did not work and you could not call. They ended up giving us one additional pillow as they said that was all that they had. Typically, hotels have at least four pillows on the bed. When we returned for the evening to shower and get ready for bed, there was only 1 washcloth & towel. Again, to the front desk for more. It was very disappointing that this room was only equipped for one person, if that and the reservation was for 2 adults. I would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for 1 or 2 days stay at emergency
We stayed here because we are having only option with small kitchen. For cleanliness I would rate zero as no one cares about daily cleaning plus you have to clean your room at your self and your trash you have to put in trash room. **Breakfast- you are going to get muffins and a breakfast bar or oats packet which they are putting in small chunks if that over you have to wait for staff to put it again. Rooms are comparatively small in size
Stayed 5 nights in Jul 2024

8/10 Good

Xiaoqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel attendants were very friendly and the room was clean. Great location, walking distance to Polaris shopping mall/complex and Target. The only issue was that the bathtub had very slow water drain when we took shower. But since we only stayed for a night, we were happy with our stay overall.
Stayed 1 night in Jul 2024

4/10 Poor

Royce

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had black mold in corners, and it is obvious that they painted over it before. Vinyl floor VERY uneven in the hallways, and is a tripping hazard. NO actual breakfest available in the lobby. Just some oatmeal, tea, and coffee packets. Room was spacious, but arranged poorly. AC unit would blow directly accross the foot of the bed. Humiditiy in the room was a comstant problem. I've stayed at other Extended Stay America locations for work and leisure, and did not have this experince. Almost dreaded coming back to the room from the convention center. One positive is that the staff seemed nice, but not the one manager I saw. They were actually pretty rude to the employee working the front desk.

4/10 Poor

Brittany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty , only has tiny muffins for breakfast ,
Stayed 2 nights in Jun 2024