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CityClass Hotel am Dom

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityClass Hotel am Dom

Junior Suite, Patio
Reception
Interior entrance
View from room
Junior Suite, Patio | Balcony view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Am Hof 38 - 46, Cologne, NW, 50667
  • Old Market
    2 min walk
  • Tokyo Ramen TAKEICHI Köln
    1 min walk
  • Cologne (QKL-Cologne Central Train Station)
    5 min walk
  • Cologne (CGN-Cologne - Bonn)
    13 min drive

Room options

View all photos for Superior Twin Room (Cathedral View)

Superior Twin Room (Cathedral View)

Superior Twin Room (Cathedral View)

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room (Cathedral View)

Superior Double Room (Cathedral View)

Superior Double Room (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Single Room (Cathedral View)

Superior Single Room (Cathedral View)

Superior Single Room (Cathedral View)

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

CityClass Hotel am Dom

Hotel with a 24-hour front desk, steps from Museum Ludwig
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
CityClass Hotel am Dom's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Dom Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Museum Ludwig and Cologne Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at CityClass Hotel am Dom.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dom Lounge - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 820 ft (EUR 15.00 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18.90 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Dom Lounge
  • Dom Lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 19.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 19.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival.
Property Registration Number DE293161558, Am Hof 38-46, 50667 Köln, HRA23846, 022120580, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Europa Am Dom
Cityclass Europa Am Dom Cologne
Cityclass Hotel Europa
Cityclass Hotel Europa Am Dom
Cityclass Hotel Europa Am Dom Cologne
Europa Am Dom
Europa Dom
Europa Hotel Am Dom
Hotel Cityclass Europa Am Dom
Hotel Europa Am Dom
CityClass Hotel am Dom Hotel
CityClass Hotel Europa am Dom
CityClass Hotel am Dom Cologne
CityClass Hotel am Dom Hotel Cologne

CityClass Hotel am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 972 reviews" "
Rating 8 - Good. 395 out of 972 reviews" "
Rating 6 - Okay. 96 out of 972 reviews" "
Rating 4 - Poor. 21 out of 972 reviews" "
Rating 2 - Terrible. 19 out of 972 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Great location but very small Room
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location, close to the train station, restaurants, coffee shops, and shopping. We loved being across from the Cathedral, and very much enjoyed our stay there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night as heading to Heidelberg. The hotel is in a great location and had an amazing breakfast. Only issue was the street outywas noisy until 3 in morning. Definitely pack ear plugs. The cologne cathedral is visible outside of most rooms and is spectacular. We spent a large portion of our day waking around the street with many shops etc. this hotel is not cheap but it provides good value for $ spent
Stayed 1 night in Sep 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
The views
Stayed 2 nights in Aug 2024

10/10 Excellent

Holland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you'll want to do or see in Cologne. Once you're inside, the hotel is amazing and great value. Once you're inside the hotel is awesome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
Room size
Room is very small
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location but broken air con made 3/6 nights extremely uncomfortable
Stayed 6 nights in Aug 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service
Entry is up several steps - tough with luggage and there is no ramp/elevator to the reception level. Tv did nit work. Had issues with keys which stopped working daily. Great location re Dom, museums.
Stayed 3 nights in Aug 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location trumps all
Great location, excellent staff. Wifi was spotty at best, so if you're planning on working on using wifi I'd suggest you be comfortable going to a coffee shop or chose a different place. AC never really worked in our room, luckily not too hot during our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Cologne in easy walking distance. Great room size and storage. Slight negative (but personal preference) 1 large soft pillow, made lazing in room a bit of hassle if want to sit up reading.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruperto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional, amazing help.. the Accommodations were amazing as well, The breakfast was very hot, delicious and fully stocked
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Stayed 1 night in Aug 2024

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice comfy beds, very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Elaine

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirk, Zutendaal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic and everything you need on you visit to Cologne is within walking distance. The check-in is a bit tedious by iPad, but that’s only my preference. This is not our first or last visit to this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Leah

Stayed 1 night in Jul 2024

2/10 Terrible

Evan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is marketed as having many accommodations. I would double check before you stay here. They haven't had Laundry Service since COVID but continue to market as having it, and do not believe there is anything wrong with this. They blame Expedia, Expedia blames them. As a customer, you watch your money get wasted. The outside of this hotel smells like a homeless camp, probably because of the homeless that linger on the steps and beg for your money as you walk in and out. My room had multiple electrical sockets not working, they said they would come up immediately and look at the issue. They never did. The breakfast taste like US cafeteria food. The service workers were always coming up with an excuse, like "I just started here" or "you'll have to speak with someone else, they aren't here right now" or "we do not write whats on Expedia, someone else does". They had construction going on for 3 of the days we were there and it was loud and obnoxious. Nothing better in Europe than power tools and hammering. When I addressed these issues, the response was I did not follow the refunding policy so I do not get to be heard. If you are going to Cologne, there are so many other hotels to pick. I would avoid this one. This hotel does not mind tricking you out of your money.
Stayed 3 nights in Jul 2024

8/10 Good

Damir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

simonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. It was very walkable to the Cathedral. We used parking across and down the street. Great hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

jose, Greenfield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad attitudes by reception staff
Stayed 1 night in Jul 2024