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Althoff Grandhotel Schloss Bensberg

5.0 star property
VIP Access

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Photo gallery for Althoff Grandhotel Schloss Bensberg

Courtyard
Cleanliness standards
Presidential Suite
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials
Library

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Room service

Explore the area

Map
Kadettenstr., Bergisch Gladbach, NW, 51429
  • Bensberg Town Hall
    ‪4 min walk‬
  • Mediterana
    ‪3 min drive‬
  • Cologne Cathedral
    ‪16 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Frette Italian sheets, premium bedding, free minibar, in-room safe

Junior Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Kurfuersten)

Suite (Kurfuersten)

Suite (Kurfuersten)

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Lit Room

Grand Lit Room

Grand Lit Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 159 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cathedral Suite

Cathedral Suite

Cathedral Suite

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Deluxe

Frette Italian sheets, premium bedding, free minibar, in-room safe

Junior Suite Deluxe

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Superior Room

Grand Superior Room

Grand Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

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View from room

Hyatt Regency Cologne

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1003)
The price is €167
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Hyatt Regency Cologne

About this property

Althoff Grandhotel Schloss Bensberg

Luxury hotel with 2 restaurants connected to a shopping center in Bergisch Gladbach
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Althoff Grandhotel Schloss Bensberg offers 111 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 82-cm flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Bergisch Gladbach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Althoff Grandhotel Schloss Bensberg. During your stay, you'll be connected to a shopping center, and just a quick walk from Bensberg Town Hall. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, massages, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by car from Cologne Trade Fair Grounds and 14 minutes from LANXESS Arena
  • Airport, train station pick-up, and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Althoff Grandhotel Schloss Bensberg offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4144 square feet (385 square meters) and includes conference space. A hot tub, a sauna, and a library are also featured at the luxury Althoff Grandhotel Schloss Bensberg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Bergisch Gladbach hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Vendome - Onsite restaurant. Reservations are required.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 34 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vendome

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,144 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 75.00 per vehicle (one way)
  • Self parking fee: EUR 34 per night (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Althoff Grandhotel Schloss Bensberg offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel
Althoff Grandhotel Schloss Hotel
Althoff Grandhotel Schloss
Hotel Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Bergisch Gladbach Althoff Grandhotel Schloss Bensberg Hotel
Hotel Althoff Grandhotel Schloss Bensberg
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Cologne
Althoff Grandhotel Schloss Bensberg Hotel
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach

Althoff Grandhotel Schloss Bensberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 502 reviews
Rating 8 - Good. 82 out of 502 reviews
Rating 6 - Okay. 22 out of 502 reviews
Rating 4 - Poor. 12 out of 502 reviews
Rating 2 - Terrible. 4 out of 502 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sapankumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in. Great service very attentive staff all around a great experience.
Stayed 1 night in Oct 2024

10/10 Excellent

JOERG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive palace setting, with sweeping views to Cologne, great amenities including pool. Famous also for its dining which I unfortunately did not get to experience on this journey.
Stayed 1 night in Oct 2024

8/10 Good

Kaku

Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Althoff Grandhotel Schloss Bensberg is a luxurious castle hotel with stunning views, excellent service and top-notch amenities. Highly recommend.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Sep 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel I have been to so far. Everything from the food to the care of the rooms, the exterior and the SPA, everything was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is just amazing. The reality is even better than the pictures, it has to be seen to be believed. I've never stayed anywhere like this before. Great staff, great food, the local area has some nice restaurants, not too hard to get to Cologne (it's at the end of tram line 1). The wifi was a bit inconsistent but that's fairly common. I'm definitely going back.
Stayed 5 nights in Aug 2024

10/10 Excellent

riley

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Kristi

Liked: Cleanliness
Disliked: Staff & service
Service was poor and slow. A/C didn't work well in the room. The hot tub wasn't hot. Breakfast buffet was a ripoff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel in an old, historical property. The staff were helpful, professional and spoke excellent English. There are plenty dining opportunities. The rooms were clean, the bedding comfortable and nice. Extra bed was very comfortable. Highly recommend this place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul, Skelmersdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting, great building, spa and indoor pool area fantastic and staff very nice and extremely helpful, particularly the lady on reception who kindly recharged my phone whilst I was in the spa.
Stayed 2 nights in Jun 2024

4/10 Poor

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The wifi in room did not work. The heating controls in the room did not work . The basin had a blocked drain. It is not giod enougj for a 5 star hotel of this standard
Stayed 1 night in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a very impressive hotel. No detail is left out. From the service on check in to the restaurant and bar all was excellent. Be sure to make dinner reservations as it was booked on our arrival. However, we had a great meal and exceptional service having dinner at a hi top on the bar.
Stayed 1 night in May 2024

10/10 Excellent

john

Stayed 2 nights in Apr 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Such an incredibly beautiful building & the staff are very attentive. Rooms were comfy & spa was wonderful also! we'll be back again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service
We loved the ambience, the high standard of customer service, the excellent facilities and the beautiful interior design
Stayed 1 night in Mar 2024

10/10 Excellent

Joao Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very interesting place
Stayed 1 night in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with great knowledge and service
Stayed 1 night in Feb 2024