DoubleTree by Hilton Collinsville - St. Louis - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

Air conditioning

Parking included

Gym

Room service

Explore the area

1000 Eastport Plaza Dr, Collinsville, IL, 62234

Gateway Conference Center
7 min walk
Porter's Steakhouse
1 min walk
Washington Park Station
12 min drive
St. Louis, MO (STL-Lambert-St. Louis Intl.)
28 min drive

Room options

Room, Non Smoking

23 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

24 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

24 sq m
Sleeps 2
1 King Bed

Room, Accessible, Non Smoking

33 sq m
Sleeps 2
1 Queen Bed

Suite (Parlor)

33 sq m
Sleeps 2
1 King Bed

Standard Room

28 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

23 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View

24 sq m
Sleeps 4
2 Queen Beds

Room, Non Smoking

21 sq m
Sleeps 4
1 Queen Bed OR 1 Double Sofa Bed

One Queen Bed

21 sq m
Sleeps 2
1 Queen Bed

Standard Room

23 sq m
Sleeps 2
1 King Bed

One Queen Bed, Non-Smoking, Accessible

21 sq m
Sleeps 2
1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

33 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

DoubleTree by Hilton Collinsville - St. Louis

Hotel with free parking, a quick walk to Gateway Conference Center

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.

DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they enjoy the overall property condition at DoubleTree by Hilton Collinsville - St. Louis. During your stay, you're just a quick walk from Gateway Conference Center. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.

Free WiFi and wired Internet
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Just a 1-minute drive from Gateway Conference Center and 9 minutes from Cahokia Mounds State Historic Site

DoubleTree by Hilton Collinsville - St. Louis offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Collinsville - St. Louis. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Collinsville hotel.

The hotel hosts a free manager's reception on select days.

Porters Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16.95 for adults and USD 9 for children
1 restaurant
1 bar
Free manager's reception
Room service available
Coffee/tea in a common area

Restaurants on site

Porters Steakhouse

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Handrails in stairwells
Lever door handles
Phone accessibility kit
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
MP3 dock
Premium channels

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children stay free when using existing bedding.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 16.95 for adults and USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM.
Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Collinsville St. Louis

DoubleTree Hilton Collinsville St. Louis

DoubleTree Hilton Hotel Collinsville St. Louis

DoubleTree Hilton Collinsville St. Louis Hotel

Hotel DoubleTree by Hilton Collinsville - St. Louis Collinsville

Collinsville DoubleTree by Hilton Collinsville - St. Louis Hotel

Hotel DoubleTree by Hilton Collinsville - St. Louis

DoubleTree by Hilton Collinsville - St. Louis Collinsville

DoubleTree Hilton Collinsville St. Louis

DoubleTree by Hilton Collinsville St. Louis

DoubleTree Hilton St. Louis Hotel

DoubleTree Hilton St. Louis

Doubletree Hilton St Louis

DoubleTree by Hilton Collinsville - St. Louis Hotel

DoubleTree by Hilton Collinsville - St. Louis Collinsville

DoubleTree by Hilton Collinsville - St. Louis Hotel Collinsville

DoubleTree by Hilton Collinsville - St. Louis Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Verified traveller

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ruby at the front desk started off our stay with an amazing, friendly and super helpful check-in! She is a star. The hotel is nice and very spacious- the rooms are well-kept. Showing their age a little.

Stayed 1 night in Sep 2024

4/10 Poor

Steven

27 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Very disappointed that the breakfast offered was not included with the price of the room, but was $17 per person extra.

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

17 Aug 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Dillon

16 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

15 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with family and small children

7 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Older. Some rooms with wear and tear. Great for the cost. Attached restaurant was excellent. Very clean.

Stayed 1 night in Aug 2024

10/10 Excellent

Brad

4 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

1 Aug 2024

Great customer service

Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.

Stayed 1 night in Jul 2024

8/10 Good

Cameron

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Patrick

29 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Steve

28 Jul 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

20 Jul 2024

Disliked: Property conditions & facilities

Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed before the property was as good as it has been in the past.

Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Travelled with family

13 Jul 2024

Disliked: Amenities

In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.

Stayed 1 night in Jul 2024

8/10 Good

Shamara

Travelled with family and small children

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall

Stayed 3 nights in Jun 2024

8/10 Good

Jenifer

Travelled with family

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with family

26 May 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Needs to fix showers!!

Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.

Stayed 1 night in May 2024