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Pacific Bay Resort

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Executive Hotel Room
Property grounds
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    10 min walk
  • Little Diggers Beach
    14 min walk
  • Diggers Beach
    18 min walk
  • Coffs Harbour, NSW (CFS)
    12 min drive

Room options

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • Sleeps 6
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Pacific Bay Resort

Beach hotel with a full-service spa and a golf course
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Big Banana Fun Park. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine and garden views while dining at Bayside Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 spa tubs
  • Treat yourself to reflexology, aromatherapy, or manicures and pedicures at Tranquility Day Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the clean accommodations and the location
  • 10 minutes by foot from Big Banana Fun Park and a 3-minute drive from Diggers Beach
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 spa tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 26.5 for adults and AUD 17.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 2 hot tubs
  • Air hockey
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf course
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (7589 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26.5 for adults and AUD 17.5 for children
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2024

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Normally I stay and the rooms are very clean however on this stay the room was very outdated with a funny smell coming from the bathroom and from the outdated decor needs a upgrade for sure
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is more like a resort, very interesting and expanded
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is in a beautiful valley, lovely grounds, very good restaurant, however the rooms are old dated damaged furnishings bathroom old chipped tiles, very slippery tiles when wet. Time for some renovations and some TLC.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom looks like its falling apart, the shower head fell off basically felt unclean and not maintained no service in restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Frances

Stayed 1 night in Jul 2024

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean convenient from the highway and spacious
Stayed 1 night in Jul 2024

10/10 Excellent

Laurian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Pacific Bay Resort. We were warmly welcomed by Bill (Manager). He was super helpful and friendly. It made the stopover on our journey South a very pleasant one. I will be stopping here more often when we travel South to meet family.
Stayed 1 night in Jul 2024

8/10 Good

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We normally stay at this Resort when we travel to Queensland each winter and have always been satisfied with them. This trip we made a mistake by trying another similar resort nearby in Coffs on the trip north and was very disappointed and will not return or even supply them a review (as you had requested).
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great 2 night stay with the family whilst visiting coffs. Close to big banana and shops. Penthouse spa was a for the kids and memorable time together. Spacious and well equipped apartment
Stayed 2 nights in Jul 2024

10/10 Excellent

Balaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent to stay for an holiday break. We are planning to go back there again during the Summer time. The staff are super friendly and very accommodating. Loved the reception area and restaurant and outside gardens. Room is worth for the money paid. We had a good time during our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Hilary

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Rowan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Seems to be mixed reviews on this property, as a guess I assume some units are individual owned. Unfortunately ours was a bad experience. Booked a 3 bedroom apartment and ended up with a dual key apartment, not ideal for a family. The room itself was extremely dated which is fine as long as it’s clean, which it wasn’t. Highly recommend not chancing this place and booking elsewhere.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Parking was a bit tricky but was very peaceful and good friendly service.
Stayed 1 night in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
The dining experience was more like a club atmosphere than a good dining experience
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night, but it was great. Room was lovely and the whole place was really well kept.
Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024