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Hotel Cleveland, Autograph Collection

4.0 star property

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Photo gallery for Hotel Cleveland, Autograph Collection

View from property
Meeting facility
Exterior
Breakfast served
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
24 Public Sq, Cleveland, OH, 44113
  • JACK Cleveland Casino
    ‪2 min walk‬
  • Progressive Field
    ‪13 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Non Smoking

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Non Smoking

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Non Smoking

  • 88 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Cleveland, Autograph Collection

Historic Cleveland hotel connected to a shopping center, steps from JACK Cleveland Casino
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Cleveland, Autograph Collection offers 491 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Cleveland, Autograph Collection. During your stay, you'll be connected to a shopping center, and just a quick walk from JACK Cleveland Casino. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Steps from JACK Cleveland Casino and 12 minutes by foot from Rocket Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 58608 square feet (5445 square meters) and includes conference space. A fitness center, multilingual staff, and express check-out are also featured at the business-friendly Hotel Cleveland, Autograph Collection. For a fee, parking is available.

This Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Mowrey's - This restaurant serves breakfast only.
Maker - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 48 per day; includes in/out privileges)
  • Valet parking on site (USD 57 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maker
  • Mowrey's

Things to do

  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 58,608 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 13.95 per day (rates may vary)
  • Self parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 57 per day (in/out privileges)
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Hotel
Cleveland Hotel Renaissance
Cleveland Renaissance
Cleveland Renaissance Hotel
Hotel Cleveland
Hotel Renaissance Cleveland
Renaissance Cleveland
Renaissance Cleveland Hotel
Renaissance Hotel Cleveland
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland Hotel
Hotel Cleveland Autograph Collection
Hotel Cleveland, Autograph Collection Hotel
Hotel Cleveland, Autograph Collection Cleveland
Hotel Cleveland, Autograph Collection Hotel Cleveland

Hotel Cleveland, Autograph Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this location in the past when it was The Renaissance. We were delighted with the updates and renovations. Such a great location, excellent food and friendly service at a very reasonable cost.
Stayed 1 night in Jan 2025

10/10 Excellent

TeAndre

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Needs to Learn Service

I was told we could check-in early and that I would receive a text once the room was ready. We did not receive a text. At check-in we were made to feel like a bother to the staff. Unloading was a struggle - with no help from the staff and being forced to park in the bus lane instead of next to the hotel. The room was dark with poor lighting. Areas that should’ve been regularly cleaned were dusty. The hot tub still had a manufacturer’s sticker on it, escutcheons were slipped off the wall, and the marble tile had a bunch of missed drill marks. The safe didn’t work. The wireless charging ports didn’t work. Service had a severe lack of attention to detail. No soap in either bathroom. Limited towels for a four person suite. We had to call three times for sheets and pillows on the pull out couch. There were 1-1/2 rolls of toilet paper across two bathrooms. Our first call yielded just one extra roll. This place could be fantastic but the staff needs a major overhaul.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years

New year's eve.. One night.. very impressed with the massive redo. Staff especially Valet service was great Will highly recommend as well as stay again next year!!
Stayed 1 night in Dec 2024

8/10 Good

Donavin

Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Stayed 1 night in Dec 2024

10/10 Excellent

Senater

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The shower in our room wasn't level so water ran out onto the floor, but not a big deal. It all looks very nice. The lighting in the room was cool.
Stayed 1 night in Dec 2024

10/10 Excellent

DAVID, Cleveland heights

Stayed 1 night in Dec 2024

2/10 Terrible

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Untrained Front Desk double charged for room

The hotel was beautiful and clean. My problem was I was charged for the room upon arrival, I prepaid in the app. So i was double charhed. When she asked for my card I assumed it was for valet until a charge for over $220 appeared on my bank card, I questioned why, they apoligized but would not refund my money. I asked for receipt proof, an email something, started getting the run around was told my money would be refunded in 3-21 days with no receipt. I refused to leave front desk without something in writing of the charge and refund, a call was placed to a manager to ask permission to do this..weird..but ok finally after all that they agree to give me an email (which i got immedietlely) as to their mistake as my proof. I stood there until the email arrived. I was given a comp breakfast for 2 for my trouble..my xtra $228 trouble. Funny how they can take the money so quickly but cant refund it the same when it was their mistake. Such a shame because the hotels beautiful just not sure Im willing to go thru this again. Now we will see if and when I get this refund
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Public Square dressed in Christmas lights! Large, clean and comfortable room was a joy after a night at Playhouse Square!
Stayed 1 night in Dec 2024

10/10 Excellent

Georgine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JOELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is beatiful
Stayed 3 nights in Dec 2024

10/10 Excellent

Kip

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 1 night in Dec 2024

2/10 Terrible

Brittney Terrill

Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at The Cleveland Hotel. The staff went above and beyond to make sure we had everything we needed. Will stay there again!
Stayed 1 night in Nov 2024

8/10 Good

Evan

Stayed 2 nights in Dec 2024

10/10 Excellent

D'Shawn

Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, staff was friendly. Such a beautiful hotel, recently remodeled. If I have any complaints the pillows were not good, flat no support & the sheets were very rough. For the price that I paid I expected more high quality sheets, I have better thread count sheets at home.
Stayed 1 night in Nov 2024

10/10 Excellent

TeAndre

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024