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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Exterior
Studio, 1 Queen Bed, Non Smoking
Free daily on-the-go breakfast
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    5 min walk
  • Bamboo Garden
    4 min walk
  • Brookpark Station
    11 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    8 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Cleveland Airport North Olmsted

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (806)
The price is €70
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Extended Stay America Suites Cleveland Airport North Olmsted

About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Cleveland Great Northern Mall. During your stay, you're just a quick walk from Westfield Great Northern Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and conference space
  • 5 minutes by foot from Westfield Great Northern Mall and a 3-minute drive from Rocky River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available.

This North Olmsted hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Conference space (334 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 129 out of 593 reviews" "
Rating 8 - Good. 125 out of 593 reviews" "
Rating 6 - Okay. 127 out of 593 reviews" "
Rating 4 - Poor. 104 out of 593 reviews" "
Rating 2 - Terrible. 108 out of 593 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Sherrie

Stayed 4 nights in Aug 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

farima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filty. Staff was not helpful at all. Room wouldnt lock so i put 3 chairs my own safety because door lock was broken. Sinks wouldnt drain. I had horrible experience. Avoid it
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Terran, Woodhaven

Travelled with family
Liked: Cleanliness, staff & service
Only a few things not the greatest, carpet was stained, the AC didnt work all that well. It was good for the price. Staff was excellent.
Stayed 1 night in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Was in good location
Stayed 2 nights in Sep 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t really feel safe. It felt ghetto. There was no communication with staff. I extended my stay due to having to stay an extra night and I went down to make sure they knew so they wouldn’t bang on my door and sure enough, the next morning they were banging on my door to leave.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sesama

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaitlyn

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

2/10 Terrible

Renae

Stayed 1 night in Aug 2024

4/10 Poor

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Still waiting on a refund for checking out after one night stay.
Stayed 6 nights in Aug 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly everything dirty. It was noisy and hard to do work due to the constant noise.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Stayed 2 nights in Aug 2024

4/10 Poor

Jayson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Under new management
The pictures are not with the hotel looks like, however they were just bought and under new management the last time I bought a room from them, so hopefully it got better!
Stayed 7 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The gentleman that did the check in process was extremely professional and kind. Having a kitchen in room is such a convenience while travelling, Beds were comfortable and Linens were very clean but given the age of everything else it was obvious that it would be difficult for any cleaners to properly clean and sanitize the rooms. Overall the building, fixtures, and furniture are tired and in need of maintenance or complete renovation.
Stayed 3 nights in Aug 2024

4/10 Poor

Bryant

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
ESA Cleveland
The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nereida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Spacious room with kitchen.
Stayed 1 night in Aug 2024

8/10 Good

Jasey

Stayed 1 night in Aug 2024

2/10 Terrible

Shane

Disliked: Staff & service, amenities, property conditions & facilities
This place needs an overhaul. Noisy, crappy parking. Lost power, and they don't have emergency lighting. Part of the roof fell in.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jeaneane, Sun City Center

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
Stayed 4 nights in Aug 2024