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DoubleTree by Hilton Cleveland - Westlake

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cleveland - Westlake

Reception
Indoor pool
Point of interest
Lounge
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    13 min walk
  • Lake Erie Nature & Science Center
    3 min drive
  • Huntington Beach
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Pool View

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View

Room, 2 Double Beds, Pool View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside

Room, 2 Double Beds, Poolside

Room, 2 Double Beds, Poolside

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Treat Yourself Amenity)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Treat Yourself Amenity)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Treat Yourself Amenity)

Room, 2 Double Beds (Treat Yourself Amenity)

Room, 2 Double Beds (Treat Yourself Amenity)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

View from room

Suite, 1 King Bed, Poolside

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Cleveland-Westlake
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1000)
The price is €130
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hampton Inn Cleveland-Westlake

About this property

DoubleTree by Hilton Cleveland - Westlake

Suburban hotel with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
DoubleTree by Hilton Cleveland - Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at DoubleTree by Hilton Cleveland - Westlake, you'll be within walking distance of Crocker Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Cleveland - Westlake offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Cleveland - Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

DoubleTree by Hilton Cleveland - Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (11001 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel
DoubleTree by Hilton Cleveland - Westlake Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel Westlake

DoubleTree by Hilton Cleveland - Westlake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1006 reviews" "
Rating 8 - Good. 194 out of 1006 reviews" "
Rating 6 - Okay. 188 out of 1006 reviews" "
Rating 4 - Poor. 142 out of 1006 reviews" "
Rating 2 - Terrible. 128 out of 1006 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities
Beautiful atrium with pool. Great breakfast buffet. Clean and comfy.
Stayed 1 night in Aug 2024

4/10 Poor

Deneisha

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Hello I will call customer service soon about what happened to me on my birthday vacation at this hotel rude ghetto workers don’t respect your privacy room wasn’t clean good I had to wipe stuff down I had to ask for free cookies that you supposed to get when you check in house keepers petting guest dogs then go back to touching sheets and towels without washing hands from touching dog who been outside that’s not right she should have pet the dog washed her hands then work or she just should have kept working and didn’t touch the dog then hotel has five floors with ice machine but only one machine work which is on first floor and my room was on fourth floor
Stayed 3 nights in Aug 2024

6/10 Okay

Dharmik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thatiana

Not too bad
Uneventful. Served our singular purpose, a comfortable bed after a full day and the better part of the night out with family.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Security issues
Some stranger somehow was able to walk into my after the door was secured. This shouldn't be able to happen. Evidently the front desk person gave out my room x 2. I know this because when I tried to re-enter my room the key didn't work like it did the first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Tammi

Stayed 1 night in Aug 2024

8/10 Good

Elias

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one emptied trash in room, no one changed sheets in room, no one changed towels in room after notifying front desk for all of these. Guests were loud up until 2am The shower had no pressure, the tub filled with water and didn’t drain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Great place to stay. Excellent staff, common area and rooms. Room was spacious and well decorated..everything you need in one location. I could live there. Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Csrpet in room was dirty and stained chair cushion was stained like urine
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Mariah

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

robert, Dozmat

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioning did not blow cold. Did not get a goodnights sleep and was exhausted after stay
Stayed 1 night in Aug 2024

4/10 Poor

Jim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Christopher, Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, complimentary parking. Short distance to retail shopping and restaurants. Easy drive to a very nice lakeshore park.
Stayed 1 night in Aug 2024

6/10 Okay

Buffy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and bathroom were clean. The curtains and the AC unit was pretty gross. It's clear they don't get cleaned. The whole place had a musty smell. The elevators were absolute death traps, but I am recovering from back surgery and couldn't walk up 5 flights of stairs. The pool area smells like straight up mold. The best part about the stay was the staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Bambi, Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My car battery died and i didnt have cabels, but the staff did and helped me.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with partner
Like easy off access from highway, pet friendly, price. Room coffee maker only had 1 cup, 1 small wastebasket, ice not available no one knew where it was located. Lighting was poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel everyone was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Stayed 3 nights in Aug 2024

8/10 Good

Pete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very decent stay. Only complaint would be room not cleaned once housekeepers pass your room. If you leave your room later, like after 11am they dont circle back around and service the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024