Hotel Santa Fe

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Dates

December 2024

January 2025

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Room service

24/7 front desk

Housekeeping

Laundry

Explore the area

Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000

Juarez Market
11 min walk
Taqueria Don Chicho
1 min walk
El Paso Bus Station
2 min drive
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
29 min drive

Room options

Standard Room

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Kids pool

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with a 24-hour front desk, near Cathedral of Our Lady of Guadalupe

An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Other amenities include a coffee shop/cafe, a children's pool, and concierge services.

Hotel Santa Fe offers 67 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site.

During your stay at Hotel Santa Fe, you'll be within walking distance of Cathedral of Our Lady of Guadalupe. Features include an indoor pool, a restaurant, and a bar.

Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Take a swim in the indoor pool
Amenities include a front-desk safe, laundry facilities, and an elevator
15 minutes by foot from Cathedral of Our Lady of Guadalupe and a 2-minute drive from Paso del Norte International Bridge

Hotel Santa Fe offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A terrace, karaoke, and concierge services are also featured at Hotel Santa Fe.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Hotel Santa Fe has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

Wheelchair-accessible parking and van parking available

Food and drink

1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Indoor pool
Karaoke

Family friendly

Children's pool
Indoor pool
Laundry facilities

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 76
Front entrance ramp
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Hypo-allergenic bedding

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Free bottled water

Desk
Free local calls
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Pool access available from noon to 8:00 PM.
Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Ciudad Juarez

Santa Fe Ciudad Juarez

Hotel Santa Fe Hotel

Hotel Santa Fe Ciudad Juárez

Hotel Santa Fe Hotel Ciudad Juárez

Hotel Santa Fe Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

shaun

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Bruno

24 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

15 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Business traveller

9 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Habían cucarachas

Stayed 2 nights in Jul 2024

4/10 Poor

Jorge

5 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Noisy old night

Stayed 2 nights in May 2024

4/10 Poor

Adelphe

4 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Miguel

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

Manuel

29 Apr 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

Maritza

Business traveller, Travelled with partner

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was ok good stay

Stayed 3 nights in Apr 2024

6/10 Okay

Joanna

28 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Pablo

21 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.

Stayed 1 night in Nov 2022

10/10 Excellent

Kelvin

Travelled with family

21 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2022

10/10 Excellent

RICHARD

20 Oct 2022

Stayed 1 night in Oct 2022

8/10 Good

JOAQUIN

11 Sept 2022

Stayed 1 night in Sep 2022

10/10 Excellent

Gabriela

11 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Sonia

25 May 2022

Stayed 1 night in May 2022

8/10 Good

Teddy

24 May 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Super Slow Check-in

The check-in process took almost 20 minutes, and I was the only guest checking in. Something about the system and the credit card terminal. After waiting so long in the lobbying I was ready to cancel and stay at a different hotel. The guy at the front desk got upset with me when I was ready to cancel. He wanted to argue about it, a simple apologize from him would have been nice. I finally got checked in after a long wait. It would be nice if the front desk was probably trained on checking in Expedia reservations, and giving hospitable customer service.

Stayed 1 night in May 2022

2/10 Terrible

Mario

14 May 2022

Thief

Me robaron unos mazapanes de mi bolsa y me dejaron su garra sucia junto a mis dulces. La que decidió robarme se apresuró tanto que se le olvidó su garra en el ropero.

Stayed 2 nights in May 2022

2/10 Terrible

William

Business traveller

13 May 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in late from flight delay and room was filthy dirty smoke burns on table and bed sheet stains. Front desk not willing to credit of any days. Advertising through your company was a false attraction and already in process dispute the charges this hotel Santa Fe Ciudad Juarez should close down and no star at all. I will stay at a Farm with animals better than this motel not hotel. Thank you for your understanding. Thank

Stayed 3 nights in May 2022

6/10 Okay

Mike

28 Mar 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Not a safe area to stay

Stayed 1 night in Mar 2022

10/10 Excellent

Karla Ivette

Business traveller, Travelled with partner

6 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy buen trato y muy amables

Stayed 1 night in Jan 2022

10/10 Excellent

Raul Del

4 Jan 2022

Stayed 2 nights in Dec 2021

8/10 Good

Christian

Travelled with group

8 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2021

8/10 Good

Enzo

Business traveller, Travelled with partner

19 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The place look run down. Different from the photo online. The area is t good to walk past sun down. The rooms are weirdly arranged with some rooms not having any windows at all. I ori lay had one like this and asked them to please change it to a room where the strike of some sunlight may come in. They quickly did so which was good. The room inside was nice but upon Turing on the water faucet there was dirt coming out. There was not shower or washing our hands that night. That’s what we get for trying to pay less for a hotel like this. In the morning they said they were fixing the water heaters and that’s why the water was dirty. The second night we were able to take a shower. Overall it actually an ok hotel for the price. I wouldn’t bring the family and kids here but for one’s self or as a couple it just fine. Almost forgot. There is free breakfast.

Stayed 2 nights in Nov 2021