Tru by Hilton Mason Kings Island

2.5 star property

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Photo gallery for Tru by Hilton Mason Kings Island

Exterior
Lobby
Terrace/patio
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2720 Waterpark Drive, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪3 min drive‬
  • Lindner Family Tennis Center
    ‪4 min drive‬
  • Kings Island
    ‪7 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Mason Kings Island

Hotel with free breakfast, near Lindner Family Tennis Center
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Mason Kings Island offers 100 air-conditioned accommodations with safes and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. Cable television is provided.

This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Mason Kings Island. During your stay, you'll be within walking distance of Lindner Family Tennis Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Great Wolf Lodge Cincinnati Mason and a few minutes from Lindner Family Tennis Center
  • Cats and dogs welcome for a fee
Tru by Hilton Mason Kings Island offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Mason Kings Island also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Mason hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Towels

Entertainment

  • TV channels

Food and drink

  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Mason King's Island Hotel
Tru Hilton King's Island Hotel
Tru Hilton Mason King's Island
Tru Hilton King's Island
Hotel Tru by Hilton Mason King's Island Mason
Mason Tru by Hilton Mason King's Island Hotel
Hotel Tru by Hilton Mason King's Island
Tru by Hilton Mason King's Island Mason
Tru Hilton Mason King's Island Hotel
Tru Hilton King's Island Hotel
Tru Hilton Mason King's Island
Tru Hilton King's Island
Hotel Tru by Hilton Mason King's Island Mason
Mason Tru by Hilton Mason King's Island Hotel
Hotel Tru by Hilton Mason King's Island
Tru by Hilton Mason King's Island Mason
Tru Hilton Mason King's Island
Tru By Hilton Mason Kings
Tru by Hilton Mason Kings Island Hotel
Tru by Hilton Mason Kings Island Mason
Tru by Hilton Mason Kings Island Hotel Mason

Tru by Hilton Mason Kings Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 700 reviews
Rating 8 - Good. 160 out of 700 reviews
Rating 6 - Okay. 69 out of 700 reviews
Rating 4 - Poor. 40 out of 700 reviews
Rating 2 - Terrible. 23 out of 700 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Dirty and smelled
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that did the breakfast bar were on top of it. They were very kind and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for EV owners
Nice newer hotel with free EV charging. Nice place to stay for EV owners. The hallways and elevators had no heat when it was 30 degrees outside. Breakfast wasn’t all that great, but breakfast isn’t something we usually eat in our family so that wasn’t something that would affect us staying again.
Room
Bathroom
Room
EV charging station
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stay at tru quit a bit and I have to say this was our worst experience. Walked in and no one was at the counter, they were sitting in the little alcove seating area on the phone. This happened quite a few times and with different people. The hallways were freezing and it was all of them not just ours. They said they fixed it, but it was not for sure. Breakfast was OK, they ran out of Coffee each day and people had to say something. We will continue to stay at tru, just not this one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Venetia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WINTERFEST
Clean room and friendly staff. Close to Kings Island.
Stayed 1 night in Nov 2024

8/10 Good

Carla, Cumberland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the park! Great rate and comfortable beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, excellent. Breakfast was amazing.
Stayed 1 night in Nov 2024

6/10 Okay

Aaron, Marysville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The entire 3rd floor was 58F. Overnight low was 30F the day prior and 40F when arrived. We set our room to 74F and 10hrs later it was at 70F
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfortable! It was very loud for about a half hour in the middle of the night as it sounded like people staying in the room above us was walking around in high-heels. I think it was so noisy because the rooms have laminate flooring instead of carpet. It woke everyone on our room up. Other than this, everything was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Hotel was clean and a great location for the wedding we were attending. Thanks.
Stayed 1 night in Nov 2024

10/10 Excellent

CLARENCE

Stayed 4 nights in Oct 2024

10/10 Excellent

Donald, Colona

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy checkin
Stayed 1 night in Nov 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Donnie

Travelled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Joshi

Stayed 1 night in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Micah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had water from the room above us leaking through the light fixture in the shower. Called the front desk and only answers we got they had nobody there to look @ it and would check it the next day. Which doesnt help when you leave the next day.
Stayed 1 night in Oct 2024

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Joshua, Benton

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like have to ask for room service, including towels
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!
I was a beautiful hotel ... my room view was the business next door nothing exciting. Only thing I would have wanted in my room was a microwave. Only a one-night stay but will stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024