Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

Exterior
Indoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains
Check-in/check-out kiosk
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

Map
5100 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    15 min walk
  • Manor House
    4 min drive
  • Loveland Castle
    7 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    41 min drive

Room options

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel. During your stay, you'll be within walking distance of Deerfield Towne Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Kings Island and 10 minutes from Kenwood Towne Centre
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 786 square feet (73 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Mason hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (786 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel
"Holiday Inn Express Suites Cincinnati Mason an IHG Hotel"

Holiday Inn Express & Suites Cincinnati - Mason, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 883 reviews" "
Rating 8 - Good. 276 out of 883 reviews" "
Rating 6 - Okay. 59 out of 883 reviews" "
Rating 4 - Poor. 24 out of 883 reviews" "
Rating 2 - Terrible. 19 out of 883 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

betty

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Jun 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Linder Tennis Center
Have stayed here multiple times, clean, very nice breakfast, great restaurants nearby. Annual visit for tennis, 10 minutes away.. This will be rectified soon, I assume. The breakfast area red chairs are in terrible shape. Shedding the red fauxleather, black underneath, not good for white shorts. Some chairs are already different but not all. Incidental cosmetic concern. Great ice cream store across parking lot, open untill 11..
Stayed 4 nights in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

bryan

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not clean. Pool was cold even though stated it was heated. Staff was awsome and breakfast was very good
Stayed 1 night in Aug 2024

4/10 Poor

Josh

Disliked: Staff & service, property conditions & facilities, room comfort
The check in process was unwelcoming and slow. Could not figure out how to take my payment because I went through hotels.com which led to a phone call at nearly midnight to come back down to the desk to rerun my card (3rd time). Also the shower had ZERO hot water and the room smelled damp.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my room. Very clean and spacious. I forgot my toothbrush and had someone at the door with one directly after ringing front desk. Would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Stayed 1 night in Jul 2024

10/10 Excellent

kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room and the staff was friendly!
Stayed 1 night in Jul 2024

2/10 Terrible

Deryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
The Hotel was very unclean ... dirty carpet .. dusty rooms.... spider webs in the window and bathroom. I started couching immediately and attempted to check out after 5 minutes there but they refused to refund my money
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Stayed 1 night in Jul 2024

10/10 Excellent

Anne-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Perfect for a our family trip to Kings Island. Very convenient location and UBER accessible.
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carla

Travelled with family
The property was a little dirty. Outside entry trash can was overflowing with trash. Carpet in hallway soiled spot stained. The room had a wet musty odor. Was not pleased with this property.
Stayed 1 night in Jul 2024

10/10 Excellent

jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Jatinder

Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All was easy, comfortable, and good. Staff was competent, and friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Stayed 3 nights in Jun 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock did not lock. They credited me 1 night stay.
Stayed 2 nights in Jun 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming upon our arrival. The hotel room was spacious and the bed comfortable, however, learned a lesson to switch rooms if assigned to one across from pool. Loud bunch of kids and parents using it until 11pm one night—not enjoyable at all. My biggest complaint is that water temperature fluctuated from hot to cold to warm while showering (never experienced that in a hotel before).
Stayed 2 nights in Jun 2024