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Mercure Cieszyn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cieszyn

Terrace/patio
Breakfast, lunch, dinner served; Polish cuisine
Reception
Hiking
Standard Room, 1 Queen Bed with Sofa bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Motelowa 21, Cieszyn, Silesian, 43 400
  • Gora Zamkowa
    5 min drive
  • Piast Castle Tower
    5 min drive
  • Cieszyn Romanesque Rotunda
    6 min drive
  • Ostrava (OSR-Leos Janacek)
    40 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Cieszyn

Eco-certified hotel with a sauna and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a complimentary children's club, and self parking. Change of towels is available on request.
Mercure Cieszyn offers 78 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Cieszyn, you'll be within walking distance of Piast Castle Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Polish cuisine while dining at Hotelowa
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a sauna and bike rentals
  • Just a 5-minute drive from Gora Zamkowa and a few minutes from Museum of Cieszyn Silesia
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the eco-certified Mercure Cieszyn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Cieszyn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hotelowa - This restaurant specializes in Polish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 55 for adults and PLN 27.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/games room
  • Bike rentals
  • Sauna
  • Shopping

Family friendly

  • Arcade/games room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 45 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 27.50 for children
  • Self parking fee: PLN 20 per day
  • Pet fee: PLN 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 129 reviews" "
Rating 8 - Good. 43 out of 129 reviews" "
Rating 6 - Okay. 16 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

10/10 Excellent

ronen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
transit
dated bedrooms
Stayed 1 night in Sep 2019

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019

8/10 Good

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Mitch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Stayed 7 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Excellent
Stayed 1 night in Jul 2018

8/10 Good

Wojciech, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Stayed 3 nights in Dec 2017

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Stayed 3 nights in Aug 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Stayed 1 night in Jul 2017

8/10 Good

David, Bournemouth England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Reasonable hotel with good service.
Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service. Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.

6/10 Okay

john, Picton

Liked: Cleanliness, staff & service, property conditions & facilities
Sleepless and out of touch in Cieszin.
Overall a good hotel....but! The WiFi in the room was poor. The bed sagged in the middle and was not That comfortable. To say the hotel bar prices were outrageous is an understatement.

8/10 Good

Rafal, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.

10/10 Excellent

m, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
I very enjoyed the hotel

10/10 Excellent

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
the sauna is available upon request for no charge, they opened it for us at 2 AM

6/10 Okay

Craig, Loughborough

Liked: Room comfort
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant!
All of the staff in hotel and restaurant were extraordinary. Would definitely stay there again.

10/10 Excellent

Peter, Temecula, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cieszyn, PL. Comfort & Convenience
Visited family and friends in PL and CZ Republic areas of Cieszyn. Very comfortable room and bathroom. Enjoyed the service and all our requests were satisfied.

10/10 Excellent

maureen, kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff walking distance to town
Easy check in/out good breakfast fair choice of food. Only problem was eating in restaurant on Sunday evening food good but service poor, there were 6 in our group and our meals all arrived at different times so some had almost finished before others arrived.

10/10 Excellent

Gavmaxwat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great room, fantastic dinner and breakfast. A good stopover point after visiting Auschwitz on the way to Prague.