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Hotel Elms Christchurch, Ascend Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Elms Christchurch, Ascend Hotel Collection

Exterior
Dining
Standard Room, 2 Queen Beds
Dining
Dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
456 Papanui Road, Christchurch, 8542
  • Papanui Road
    1 min walk
  • St George's Hostpital
    20 min walk
  • Mona Vale
    5 min drive
  • Christchurch (CHC-Christchurch Intl.)
    11 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment

Apartment

Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Pavilions Hotel

Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1029)
The price is €97
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Pavilions Hotel

About this property

Hotel Elms Christchurch, Ascend Hotel Collection

Eco-certified Christchurch hotel in Papanui with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
Hotel Elms Christchurch, Ascend Hotel Collection offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Refrigerators and minibars are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Elms Christchurch, Ascend Hotel Collection. During your stay, you're just a quick walk from Papanui Road. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Papanui Road and 7 minutes by foot from Northlands Shopping Centre
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Elms Christchurch, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Elms Christchurch, Ascend Hotel Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 18.50-29 for adults and NZD 18.50-29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPod dock
  • LCD TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 29 for adults, and NZD 18.50 to 29 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elms Christchurch, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Hotel Elms Christchurch, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 619 reviews" "
Rating 8 - Good. 267 out of 619 reviews" "
Rating 6 - Okay. 58 out of 619 reviews" "
Rating 4 - Poor. 17 out of 619 reviews" "
Rating 2 - Terrible. 8 out of 619 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice area with good restaurants around as well
Stayed 3 nights in Aug 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice an tidy plus the stuff are very friendly
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Elms handy to activities undertaking in ChCh. Unfortunately a dirty used facecloth in my basin on arrival, no clean available for my use.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, staff were brilliant, very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

rodolfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good
Stayed 5 nights in Aug 2024

10/10 Excellent

Mary Generose, Saskatoon

Travelled with family and small children
Liked: Property conditions & facilities
Property clean and the staff are very nice and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The warmest, most comfortable beds were wonderful! Lovely, helpful staff, clean, warm showers and close to many food options...I'll definitely be staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Service desk was helpful, everything as it should be. Very nice shower and bathroom.
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall always a pleasant trip. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tahnee

Travelled with family
Nice and clean and great full sized products in the bathroom
Stayed 1 night in Jul 2024

10/10 Excellent

David

Friendly helpful staff .premises very clean .relaxing atmosphere. Would recommend and definitely stay again. Breakfast was exceptional.
Stayed 2 nights in Jul 2024

8/10 Good

C

Stayed 2 nights in Jul 2024

6/10 Okay

Jones

Travelled with family
We liked the water pressure in the shower. We didn't like the fact that the spoons, cups and fridge weren't clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were fantastic. The food in the resturant was dissapointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, easy stay 😁
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property , will certainly recommend
Stayed 1 night in Jun 2024

8/10 Good

Jingwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Shayana

Stayed 4 nights in May 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend away from hotel. We have stayed often at Hotel Elms, which has been under going extension renovations to the rooms, we got upgraded to a room that has been renovated. It was really nice, great colours, and ambiance. Well done Hotel Elms
Stayed 2 nights in Mar 2024

8/10 Good

Carmel

Liked: Staff & service
The hotel itself was brilliant. However the extremely loud guests in the hallway in the middle of the night weren’t. If people are checking in or out to go flights at all hours maybe a reminder is needed that the walls aren’t soundproof and waking up the whole floor is not appropriate
Stayed 1 night in Mar 2024

10/10 Excellent

Tasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and professional
Stayed 2 nights in Feb 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff were wonderful, friendly and very aware of customer service. :)
Stayed 1 night in Feb 2024