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Deluxe Room, 2 Queen Beds, Accessible, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, Accessible, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Viceroy Chicago. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from State Street and 6 minutes on foot from Michigan Avenue
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Viceroy Chicago ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Viceroy Chicago

Everyone (2)
5 out of 5
Everything was great, personnel very polite and responding to questions. Except the person at the welcoming of the rooftop bar who was having quite a judgmental attitude. For her I ll let 1 star.

Posted by , from Lausanne on 5 Jul 2024

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Comment from Hotel Management

6 Jul 2024 by Florijan M

We appreciate your feedback and look forward on having you back again!

4 out of 5

Posted by on 23 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by Viceroy Chicago.

Greetings,Thank you for taking the time to provide us with feedback. We strive to provide the best guest experience at Viceroy Chicago. We are elated to learn that you had an enjoyable stay while in our care and we look forward to your return visit to Chicago in the future. Warm Regards,The Viceroy Chicago Team

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 1 June:

  • Swimming pool

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. Viceroy Chicago offers its guests a seasonal outdoor pool, a fitness centre, and complimentary bicycles. Event space at this hotel measures 13440 square feet (1249 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Viceroy Chicago. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 13440 sq ft of conference space
  • 1249 sq. m of conference space
  • Built in 2017
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (2.3 km / 1.5 mi)
  • Metro station: Clark-Division Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Viceroy Chicago offers 180 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.

Somerset – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.

Pandan – This cocktail bar specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre, a seasonal outdoor pool and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.25 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 35 per person
  • Valet parking fee: USD 91.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viceroy Chicago Hotel
  • Viceroy Chicago Hotel
  • Viceroy Chicago Chicago
  • Viceroy Chicago Hotel Chicago

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 5:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

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