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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Lobby
Room, 1 King Bed, Corner
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Gym

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite)

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1940)
The price is €226
for 1 room
includes taxes & fees
7 Apr - 8 Apr
L7 Chicago by LOTTE

About this property

Thompson Chicago, by Hyatt

Luxury hotel with bars and a fitness center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the area's walkability
  • Steps from State Street and 4 minutes by foot from Michigan Avenue
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 766 out of 1081 reviews
Rating 8 - Good. 172 out of 1081 reviews
Rating 6 - Okay. 77 out of 1081 reviews
Rating 4 - Poor. 32 out of 1081 reviews
Rating 2 - Terrible. 34 out of 1081 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly! Elevators need a lot of help but other than that/ it was great!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Geronimo

Stayed 2 nights in Dec 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The elevator was terribly slow. We waited 45 minutes on a Sunday to check out. We had a stroller so stairs were not an option. Beware of slow elevator times if you are on a lower floor. By the time the elevator, came to my floor, it was full from guests on a higher level.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. We’ll be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Stayed 5 nights in Dec 2024

10/10 Excellent

Christine

Stayed 2 nights in Dec 2024

4/10 Poor

Toni, Arlington Heights

Disliked: Property conditions & facilities
Elevator out of service created a very unpleasant stay. Hotel should book guest count according to elevatoring capacity.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one elevator working on a very busy Saturday night. It took 5-7 tries to get on an elevator to go up or down because each time the elevator car was extremely full. We took the stairs a couple times and we were on the 10th floor - not ideal. Also the nearly see through door to the bathroom was strange. It’s fine for a couple seeing into the shower but less fine when someone is using the toilet. The bed was comfortable, modernly decorated, and the room was clean. We had a nice view outside our window.
Stayed 1 night in Dec 2024

10/10 Excellent

Minsuk

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FRANK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well maintained, terrific staff & a delcious espresso in the lobby restaurant.
Stayed 2 nights in Dec 2024

6/10 Okay

Dema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice I like ot and the location is good. This is actually not my first time but I stayed in a room in floor 5 which the water for the bathroom is very cold i was freezing. Unlike the upper floors the water works well.
Stayed 8 nights in Dec 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are bit beat-up - need a refresh and places to put toiletries in bathroom. Otherwise charming hotel with great Tavern/Steak House attached. Enjoyed the area as usual - would stay here again. 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cinnamon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Juan Pablo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The reception staff that checked me in was rude and unconsiderate. They even threatened me not accepting me.
Stayed 2 nights in Dec 2024

2/10 Terrible

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
How can you have a property of this size with ONE working elevator. Every time we left our room was stressful wondering if we would get an elevator. WE walked down 9 flights of stairs with luggage when we checked out. They could have either warned us beforehand or had someone working the freight elevator to help out. This was a horrible experience.
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great overall but…
The staff at this hotel are excellent, most gracious and hospitable. They all offer friendly service with big smiles and are great. The hotel had one of two elevators down for service which was remarkably inconvenient and resulted in horrible wait times and long elevator lines. The toilet seat in the room was loose and unattached and after a request for service, nobody ever came to fix it. But overall the hotel is perfectly located and very nice and upscale. The problems were isolated but did result in somewhat of a hassle. The staff is wonderfully nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Mazhar

Stayed 1 night in Dec 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Stayed 4 nights in Nov 2024