Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Lobby
Room, 1 King Bed, Corner
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • State Street
    ‪2 min walk‬
  • Michigan Avenue
    ‪4 min walk‬
  • John Hancock Center
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Thompson Chicago, by Hyatt

Luxury Chicago hotel in Downtown Chicago with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from State Street and 4 minutes by foot from Michigan Avenue
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tavern on Rush

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (8999 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 759 out of 1079 reviews
Rating 8 - Good. 177 out of 1079 reviews
Rating 6 - Okay. 76 out of 1079 reviews
Rating 4 - Poor. 33 out of 1079 reviews
Rating 2 - Terrible. 34 out of 1079 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Nov 2024

10/10 Excellent

Yuri, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location with a super friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Steffen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good, but not as good as in past visits
First of all...this is still an excellent choice when staying in Chicago. Perfect location, stylish and trendy, comfortable beds, clean and modern, and excellent toiletries and bathroom amentities. Unfortunately, this time around it wasn't as good as during past stays. I checked in at 7:30pm and was speedily (in a good way) provided keys, but when I got to the room, it wasn't the room category I had booked (Booking was King bed, but room assigned was two twins). It was also really close to the elevator. When I called the front desk, they immediately assigned me a new room on the 7th floor (I had to go downstairs to get the keys) and when I entered it, two things were immediately obvious. While the bed was correct, the room definitely abutted the elevator shaft and there was a significant odor of food (possibly from the restaurant exhaust below?). Buy this point, I didn't want to ask for another room, so I stuck with it. The smell seemed to get better as I was running the AC unit, but unfortunately, the elevator kept humming for quite a while and there was also a service door across the hall which was accessed fairly frequently. So a fairly noisy room. Getting two rooms back to back abutting the elevator and the first room having the wrong bed type gave me the impression the hotel didn't care about my experience. I would stay again, but not in another room close to the elevator.
Stayed 1 night in Nov 2024

10/10 Excellent

Beizhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, service was excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Stayed 3 nights in Oct 2024

10/10 Excellent

Jon

Stayed 2 nights in Oct 2024

10/10 Excellent

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all an exceptional hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacobo

Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home from the moment I pulled up to the door. Lovely staff from the door to the front desk. The room blew me away with an extraordinary Gold Coast view. So spacious. Wonderful bathroom. Very chic, I feel cozy and safe too. Thank you Thompson, I can’t wait to come back x
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was fast and super courteous. Location is great with plenty of shopping and restaurants within walking distance. Great room and comfy beds. Quickly has become a favorite stay in the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner room with living area.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only drawback is one of the elevators was down. Only had one elevator and the hotel was sold out.
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not lux but ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we ever return to Chicago, we will definitely be staying here again. The design was immaculate! We enjoyed the walkable and safe location. Definitely would recommend to anyone visiting Chicago for the first time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfectly sized, comfortable and aesthetically pleasing. Loved the fitness center and the workout suggestions on chalkboard. Staff were very accommodating and pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

kristin

Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaila

Stayed 1 night in Jul 2024

2/10 Terrible

Soriyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

mckenzie, Grand Rapids

Liked: Staff & service, property conditions & facilities
Amazing stay - stay was wonderful and goes above & beyond.
Stayed 1 night in Nov 2024

10/10 Excellent

daniel, Romeoville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024