Thompson Chicago, by Hyatt

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thompson Chicago, by Hyatt

2 bars/lounges
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • State Street
    ‪2 min walk‬
  • Michigan Avenue
    ‪4 min walk‬
  • John Hancock Center
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Thompson Chicago, by Hyatt

Luxury Chicago hotel in Downtown Chicago with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from State Street and 4 minutes by foot from Michigan Avenue
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tavern on Rush

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (8999 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1062 reviews" "
Rating 8 - Good. 174 out of 1062 reviews" "
Rating 6 - Okay. 74 out of 1062 reviews" "
Rating 4 - Poor. 34 out of 1062 reviews" "
Rating 2 - Terrible. 33 out of 1062 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beds were not very comfortable unfortunately.
Stayed 6 nights in Oct 2024

8/10 Good

sebastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel!
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Stayed 2 nights in Oct 2024

10/10 Excellent

Jameelah

Stayed 2 nights in Sep 2024

10/10 Excellent

Blair

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Choice!! Highly recommended!!
Stayed 1 night in Oct 2024

10/10 Excellent

Anita Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was very Beautiful!!! The suite I stayed in was extremely BEAUTIFUL!!! The suite was engulfed with a panoramic view of the surrounding area of the city and the suite itself was adorned with a gorgeous mordern day feel along with a TOP TIER luxurious bathroom area with a huge sunken bath tub, luxury amenities, and plush towels and robe and slippers! I'd both recommend this property and stay here again! The front desk staff was very nonchalant and somewhat unwelcoming but the Beautiful esthetics of the property itself made up for that! I was in town to attend the 2024 DNC and the location was perfect distance for travel to and from the event.
Stayed 1 night in Aug 2024

8/10 Good

Juan Carlos

Stayed 2 nights in Jul 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service
Just great
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the heart of the Rush area. the rooms are clean and spacious, the team is very friendly and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Deb

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely hotel
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Drew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gets the job done.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory Buffington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

DIANE

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently spent four nights at the Thompson Chicago for a business trip, and while I had high hopes, the experience fell short. I booked a king room but was given two doubles due to the hotel being oversold. At 6’3”, sleeping in a short bed was uncomfortable, and I ended up with only 12 hours of sleep over four nights. My room was on a higher floor, but this didn’t make up for the downgrade in bed size. The $50 food and beverage credit offered as compensation felt inadequate, especially with the restaurant and bar closed for renovations, leaving few options for its use. I paid $378 per night, plus a $68 resort fee, which is likely lower for the area but not inexpensive. While the room was clean, the fit and finish was at best average, and I noticed some wear, like rust in the shower and noisy plumbing that contributed to the sleepless nights. The staff interactions, except for a kind doorman in the mornings, were impersonal and left me feeling like more of a nuisance than a guest. It’s disappointing because the location is excellent, but the lack of attention to guest comfort and the overall wear of the hotel made for an underwhelming stay. I had expected a more thoughtful experience, and I hope this isn’t indicative of the Thompson brand. Perhaps nearby higher-priced options should be considered for a better standard of service and comfort.
Stayed 4 nights in Sep 2024

8/10 Good

Charmaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing service!
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Stayed 2 nights in Sep 2024

10/10 Excellent

James, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Shower hose doesn’t stay where it should.
Stayed 1 night in Sep 2024

4/10 Poor

Marlon

Disliked: Property conditions & facilities
Location is great service is sub par.
Stayed 2 nights in Sep 2024