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Sonesta Simply Suites Chicago Waukegan

2.0 star property

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Photo gallery for Sonesta Simply Suites Chicago Waukegan

Exterior
BBQ/picnic Area
Coffee service
Desk, laptop workspace, iron/ironing board, free WiFi
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Kitchen
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1151 S Waukegan Rd, Waukegan, IL, 60085
  • Naval Base Great Lakes
    ‪6 min drive‬
  • Six Flags Great America
    ‪9 min drive‬
  • Gurnee Mills
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Chicago Waukegan

Hotel in Waukegan with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Chicago Waukegan. During your stay, you're just a quick walk from Bowlero Waukegan. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Naval Base Great Lakes and 9 minutes from Six Flags Great America
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Chicago Waukegan. Parking is available for a fee.

This Waukegan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (101 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Chicago Waukegan.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Chicago-Waukegan
Candlewood Suites Hotel Chicago-Waukegan
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Candlewood Suites Chicago-Waukegan Hotel
Candlewood Suites Chicago Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel
Sonesta Simply Suites Chicago Waukegan Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

Sonesta Simply Suites Chicago Waukegan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitzi

Liked: Property conditions & facilities
I
Stayed 3 nights in Nov 2024

10/10 Excellent

Kennisha

Liked: Cleanliness
Amber was amazing she made my stay amazing
Stayed 4 nights in Jan 2025

4/10 Poor

casey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked this hotel due to hotel our friends were staying while in town for sons graduation was fully booked. Sonesta was right across the street from their hotel and I booked the 1 bedroom thinking it would be a good place for us all to visit as they had small children traveling with them. We checked in and immediately left to go meet everyone so at first glance room seemed ok. When we returned that night I noticed the restroom was dirty and used bottles of toiletries were left on the shelf but didn’t think much of it but then I went in the kitchen and opened the dishwasher to find dirty dishes from the previous guest, went to the bedroom to plug in chargers and noticed the nightstand was sticky and empty water bottle next to the nightstand which was not ours. I decided at that point I would ask the front desk if they had cleaning wipes so I could wipe things down but they did not have wipes and said they have paper towel in the rooms. I explained room was dirty and needed to be wiped down with a cleaner. They mixed me a bottle of cleaner and gave me gloves and a couple of cloths which I appreciated. I decided to wipe everything down as I knew our friends would be visiting Not only the old water bottle but a bra wire next to the bed, clothing tags in the same area which made it very clear that side of the bed had not been cleaned. Ice maker did not work. I wiped down the living and found trash behind chair and next to the couch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

4/10 Poor

Sandy Pamela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are dirty and smell a lot of cigarettes.
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Zachary

It was okay
Stayed 2 nights in Aug 2024

10/10 Excellent

Analiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2024

6/10 Okay

VICTORIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
You can tell just the bare minimum was done. Upon entry to the lobby the first noticeable things is how filthy the carpet is and then it gets worst as you make your way to the elevator. Thankfully the carpet on the second floor wasn’t as bad. The bathroom did not have a shower curtain. Shelving in the room was extremely dusty as well as the bedside lamps. The desk has cup rings. And the dishes in the dishwasher were not clean. The garbage disposal had a foul odor coming from it. And the recliner was broken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great staff were very friendly and welcoming. Bed was comfortable very clean
Stayed 4 nights in Dec 2024

2/10 Terrible

Kayla

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Venkatasalam

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Sayda L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, furniture old but other than that nice place, specially staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Raylauni

Liked: Cleanliness, staff & service, property conditions & facilities
Bowling across the street!
Stayed 1 night in Dec 2024

4/10 Poor

diamond

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a very boring place
Stayed 2 nights in Dec 2024

6/10 Okay

Heli

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff was friendly. The room had party decorations left by another guest. Had a balloon behind the recliner and streamer on the curtain. Also had a laundry basket full of dirty towels in the closet. Also found a crusty towel in a drawer. I told the front desk and they said when house keeping comes in they would take care of the towels and I did not trust it so I took all the linens off and took them down. The manger spoke with me and apologized and cleaned and brought them up. Not sure if I would stay there again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sandy Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Wilma

Stayed 3 nights in Nov 2024

2/10 Terrible

Chrisenia

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
I've stayed at this property a few years ago and but it wasn’t this bad. The lady working up front was very nice and tried her best, but… Prior to the trip I received an email for a bid to upgrade our room at a discounted rate. Upon arriving the front desk staff state she could see an amount there but it was confusing as what it meant, she stated that the morning crew didn't leave her any notes to go off of just a list of clean/unclean rooms. She stated that she was the only person working in the property that. This was Friday around 8p. I told her the extra amount she was seeing was most likely for the upgrade. Upon checking my room, it was a regular room which was fine, I just did not want to be charged extra I asked her if I would be charged and she stated I shouldn't and that they had a few upgraded room open but they were all dirty except one, which was reserved. She told me she could go clean a room for me. I told her no because in my head it would not be cleaned property if she is not housekeeping. As we checked in my partner inspected the room for cleanliness and he noticed the nightstand was dirty, but I told him I'd clean it because we were both tired. As he went to the bathroom the toilet was stopped up, a plunger was in a bag and I noticed fingerprints on the microwave, then we noticed the chair was dirty. We moved to a new room, the bed was uncomfortable. The halls smelled of smoke. We checked out the next morning and went to the Hampton across the street
Stayed 4 nights in Dec 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, don’t stay here.
Our 1st room, the garbage was full in the bathroom, empty water bottles on couch, no toilet paper, toilet wouldn’t flush right (kept clogging). Plus dirty towels in bathroom. They handed us a plunger, they would not take care of the problem. Then they proceeded to say they have been having problems with the septic. Didn’t offer a solution. Next day toilet overflowed in bathroom, they switched rooms for us. The 2nd room was dirty. The floors were dirty, dirty towels and no toilet paper. We was told that it’s an extended stay so they only clean the rooms once a week, not after every guest. So with that being said, who knows if the sheets and comforter was even clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angeliqueca

Stayed 3 nights in Dec 2024