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"Basic, not very attentive to rooms or amenities " More

By a verified traveller on Mon 07 Aug 2023

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Suite, 1 King Bed, Non Smoking, Park View (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, City View (NonSmoking )

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View (NonSmoking )

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Park View (NonSmoking )

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Radisson Blu Aqua Hotel Chicago's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Features include an indoor pool, a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the pool and the helpful staff
  • Just a 5-minute walk from Michigan Avenue and 5 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Radisson Blu Aqua Hotel Chicago ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Radisson Blu Aqua Hotel Chicago

Everyone (1) Family (1)
3 out of 5
Basic, not very attentive to rooms or amenities

Posted by , from NOTTINGHAM on 7 Aug 2023

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Comment from Hotel Management

8 Aug 2023 by anonymus

Thank you for your review

1 out of 5

Posted by on 19 Nov 2021

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About the Radisson Blu Aqua Hotel Chicago

Location 221 N Columbus Dr, Chicago, IL 60601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 13 October to 17 May:

  • One of the swimming pools

Property Features

Radisson Blu Aqua Hotel Chicago offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 27997 square feet (2601 square metres) and includes conference space. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Radisson Blu Aqua Hotel Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 18 levels
  • 27997 sq ft of conference space
  • 2601 sq. m of conference space
  • Built in 2011
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (0.6 km / 0.4 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Blu Aqua Hotel Chicago offers 334 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.

FireLake – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Basketball on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per day, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 30.52 per accommodation, per night

The resort fee includes:

  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Internet access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 to 75 per person
  • Covered self-parking fee: USD 59 per night
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Hotel Chicago
  • Chicago Aqua Hotel
  • Chicago Hotel Aqua
  • Chicago Radisson Blu
  • Chicago Radisson Blu Aqua
  • Hotel Aqua Chicago
  • Radisson Blu Aqua
  • Radisson Blu Aqua Chicago
  • Radisson Blu Aqua Hotel
  • Radisson Blu Aqua Hotel Chicago
  • Radisson Blu Aqua Chicago
  • Radisson Blu Aqua Hotel Chicago Hotel
  • Radisson Blu Aqua Hotel Chicago Chicago
  • Radisson Blu Aqua Hotel Chicago Hotel Chicago

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 5:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key Global
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