See all properties

Palmer House a Hilton Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    ‪1 min walk‬
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business centre

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Chicago

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1672)
The price is €348
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Hilton Chicago

About this property

Palmer House a Hilton Hotel

Historic hotel with a full-service spa and a 24-hour health club
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. You'll find features like a full-service spa, an indoor pool, and a restaurant.
  • Enjoy American cuisine while dining at Lockwood Lobby Bar
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials, or massages at The Spa at PH
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago
  • Pets welcome for a fee
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Lockwood Lobby Bar
  • Lockwood Express
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (130000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 77

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.00 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 902 out of 1657 reviews
Rating 8 - Good. 332 out of 1657 reviews
Rating 6 - Okay. 210 out of 1657 reviews
Rating 4 - Poor. 119 out of 1657 reviews
Rating 2 - Terrible. 94 out of 1657 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property and staff were great. The room was a bit dated which was nice but also less than expected for the price. The area is difficult to navigate and parking is a hassle
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Historic Hotel
Amazing historic hotel. Check in was a breeze. Beautifully decorated for Christmas. Rooms are so comfortable its like home. Bell workers very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Korey

Stayed 1 night in Nov 2024

10/10 Excellent

Cayla

Stayed 2 nights in Sep 2024

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone super friendly and helpful!
Stayed 2 nights in Nov 2024

6/10 Okay

Adam

Travelled with partner
Disliked: Property conditions & facilities
The lobby certainly is beautiful, have a great musician, and had tasty food, however that first/second floor is where the effort ends. The room was unkept, had hair on tables, walls, in bathroom. The tablet on the desk had a broken screen so only half was legible. The shower didn’t drain properly, and the carpeting was crinkling up in front of the closet. We had to have a repairman come to clear the drain, but I waited on hold to request that for about 15 minutes before getting a receptionist. In the meantime I used the text contact number for help and that didn’t garner a response either.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
The Palmer house was a convenient location for my weekend plans.
Stayed 1 night in Nov 2024

10/10 Excellent

Krisanne

Stayed 2 nights in Nov 2024

8/10 Good

Sandra Fernanda Del, Stockton

Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas decorations were beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Aadhiraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at this wonderful hotel, and I can't recommend it enough! The location is unbeatable, just a short walk from the Art Institute of Chicago and the iconic Cloud Gate sculpture, also known as 'The Bean.' The hotel itself was charming and comfortable, with spacious rooms that provided a perfect retreat after a day of exploring the city. The staff was incredibly friendly and accommodating, making me feel right at home. I loved starting my day with a delicious breakfast before heading out to enjoy the vibrant culture and art that Chicago has to offer. If you're looking for a place that combines comfort with the excitement of nearby attractions, this hotel is the perfect choice. I can't wait to return!
Stayed 1 night in Nov 2024

2/10 Terrible

April

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Mohsen

Business traveller
Noise
Stayed 3 nights in Oct 2024

8/10 Good

Alexander, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. A popular wedding venue.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the holidays & a family get away.
The Palmer House is always a pleasure. Beautiful, historic, unique. Close to everything, shows, museums, shopping
Stayed 1 night in Nov 2024

2/10 Terrible

Linns

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to go to the hospital and when I came back to rest after I was released they told me I could t stay at their hotel bc of the ambulance and stuff. This hotel is gross, rats in the bath tub and bed bugs
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Upgrade!
I originally booked a standard room but wasn't too happy with it. But the front desk asked me if I was happy and I told them I wanted to upgrade. They were so wonderful that they helped me and my daughters get a premium room! It was wonder, spacious and quiet! The customer service it amazing there.
Stayed 1 night in Nov 2024