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Palmer House a Hilton Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Point of interest
Point of interest
Point of interest
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    ‪1 min walk‬
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business centre

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hilton Chicago

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1637)
The price is €217
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hilton Chicago

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like a full-service spa, an indoor pool, and a restaurant.
  • Enjoy American cuisine while dining at Lockwood Lobby Bar
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hydrotherapy, facials, or body wraps at The Spa at PH
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the local sightseeing
  • Just a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago
  • Pets welcome for a fee
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Lockwood Lobby Bar
  • Lockwood Express
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (130000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 77

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.00 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 872 out of 1621 reviews" "
Rating 8 - Good. 331 out of 1621 reviews" "
Rating 6 - Okay. 206 out of 1621 reviews" "
Rating 4 - Poor. 117 out of 1621 reviews" "
Rating 2 - Terrible. 95 out of 1621 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Timur, New York

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Jul 2024

4/10 Poor

Edward

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There is a timeshare sales desk right in the front desk area. Sales staff pretend to be part of the normal hotel process. They scammed us into a timeshare scheme. We are still trying to get $500 removed from our cc. Avoid this scam!
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Ashtyn

Stayed 3 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet only works one way. To get your car on check out one must find there way to the parking garage
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Milko

Business traveller
Liked: Cleanliness, staff & service, amenities
The lobby is awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Chicago was showing off!
Stayed 1 night in Oct 2024

10/10 Excellent

MELISSA

Travelled with group
Liked: Cleanliness, staff & service
The property was nice- Long waits for the elevator- My only issue was having to pay extra for a resort fee that I didn't use any of those features.
Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room
Stayed 1 night in Oct 2024

6/10 Okay

Deon

Travelled with family and small children
I didn’t like the fact that $100 per day is held on your card
Stayed 2 nights in Oct 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Spencer

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
the service was incredible, the room had fantastic appointments, and the location at the foot of Charles Street across from the redline was perfect to enjoy Boston and complete my training in Cambridge. Best of all worlds.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Anne

Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

José Manuel

Travelled with family
not a single day during my whole stay my room was done. they told me i was gonna be compensated for that and didn’t receive anything
Stayed 3 nights in Oct 2024

4/10 Poor

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The particular room we had must have been by water pipes/heater or something. We would hear water running and also hear a humming noise afterwards. This happened several times throughout the night. Overall the hotel was nice and had some really neat artwork and architecture. Very convenient location and they had live music at the bar area, so that was fun. I think we got unlucky with the specific room we had and noise.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
My bathroom was really dirty w/ hair and scraps of toilet paper all over the ground
Stayed 2 nights in Oct 2024