Hotel Arista

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arista

Front of property – evening/night
Miscellaneous
3 bars/lounges, pub
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Arista

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body scrubs, body treatments, or reflexology at Arista Spa and Salon -
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and yoga classes
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Odyssey Fun World and a few minutes from Blackwell Forest Preserve
  • Free train station pick-up, train station drop-off, and local-area shuttle service
Hotel Arista offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5.00 mi
  • Free return train station shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 6-35 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CheFigata
  • TheTap In Pub and Carvery
  • CityGate Grille
  • Lavazza Naperville

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • Premium channels
  • Video game console

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hotel Arista offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1010 reviews" "
Rating 8 - Good. 135 out of 1010 reviews" "
Rating 6 - Okay. 50 out of 1010 reviews" "
Rating 4 - Poor. 24 out of 1010 reviews" "
Rating 2 - Terrible. 22 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DARRIUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice and modern with excellent service from staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Room was really nice and enjoyed my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Shania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our anniversary at hotel Arista! I would absolutely stay there again. Thank you to the hotel staff for making our 2 night stay unforgettable.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels around.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
I used to live in the area and remember this being built. First time staying. Great place for business or a higher end hotel for personal visiting. The gym is top notch and plenty big with amenities. My room was great with supplied amenities and storage. Although I could not get the tv to work, it wa not a deal breaker as I could care less. I’d stay again when the time comes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandy

Stayed 4 nights in Sep 2024

10/10 Excellent

Dan

Stayed 3 nights in Oct 2024

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for taking care of us. Room 913: 1 night light bulb is out, shower head sprays water a bit probably old. Everything else was good.👍
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

10/10 Excellent

Chastity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Sep 2024

10/10 Excellent

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really spacious and has great amenities. It was so peaceful and quiet with anything we needed already in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I love the tv in the bathroom, the spa, the all all day and night room service and the staff to always help you.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaycee

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great bar and restaurant on the premises.
Stayed 1 night in Oct 2024

10/10 Excellent

Terri

Stayed 2 nights in Sep 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Absolutely amazing visit! From check in to check out, the attention to detail and service is amazing. Discreet, pleasant staff that are always helpful and provide exceptional service. Highly recommend
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice, our room was amazing. The tub was the selling point! Very nice and relaxing.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Wife loved the bathtub! Suite was clean and roomy
Stayed 4 nights in Aug 2024