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Hotel Arista

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arista

Front of property – evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Miscellaneous
Reception
3 bars/lounges, pub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Odyssey Fun World
    16 min walk
  • Chicago Premium Outlets
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Naperville Riverwalk, an IHG Hotel
Pet-friendly
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is €247
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Indigo Naperville Riverwalk, an IHG Hotel

About this property

Hotel Arista

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Our customers tell us they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with facials, body treatments, or massages at Arista Spa and Salon -
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and yoga classes
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Odyssey Fun World and a few minutes from Blackwell Forest Preserve
  • Free train station pick-up, train station drop-off, and local-area shuttle service
Hotel Arista offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5.00 mi
  • Free return train station shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6-19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CheFigata
  • TheTap In Pub and Carvery
  • CityGate Grille
  • Lavazza Naperville

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • Premium channels
  • Video game console

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 19 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hotel Arista offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1003 reviews" "
Rating 8 - Good. 134 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I always judge a book by its cover and I've never been wrong. With that said, when I came across this listing, I was instantly drawn to it and knew this is where I wanted to stay for my first visit to Chicago. Upon entering, I was already amazed by the smell in the lobby as well as the friendliness of the worker (forgot her name, sorry!) who greeted me. She was actually helpful in the fact that I arrived before check-in time and was able to situate me. I got two deluxe suites and it was by far, the best room I've ever stayed in. Just so beautiful and clean and a calm environment. I went to Lavazza which was good and the spa which me and my parents found amazing! An overall 10/10! Would definitely choose it again.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights weren't working inside the room, but the gym is one of, if not the best gym I've ever seen for a hotel. Definitely will be coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Aug 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Went to take a bath in the soak tub and when I looked in the tub after it had been filling up for a few mins there was dirt, hair and other stuff floating in the water. The hotel was nice and the area was quiet. We ordered food service and when the food arrived out pancakes were cold and they forgot the syrup which is part of the description of the meal. When we called to get the syrup it arrived good as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eve

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So serene and fancy. I took this small trip to unplug and unwind. This stay gave me everything I needed in a short period of time. My bath, my bed, my workout all helped me completely relax. My room looked amazing and the staff was so courteous. Highly recommend!
Stayed 1 night in Aug 2024

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average.
Stayed 1 night in Aug 2024

10/10 Excellent

CAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
It exceeded my expectations. Plan on staying there again next time I travel to the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful getaway spot. Quiet, clean and comfortable. All you can ask for!
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time I've stayed at this location. It's convenient for meetings in and near Naperville. Nice hotel, easy in and out to major highways.
Stayed 1 night in Jul 2024