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Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Villa Olivia Country Club
    10 min drive
  • Alexian Brothers Medical Center
    11 min drive
  • Woodfield Mall
    14 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    26 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Comm, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1010)
The price is €113
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel

Hotel with free breakfast, in the vicinity of Wheaton College
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel. During your stay, you'll be within walking distance of 4 Paws Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Schaumburg Medieval Times and 14 minutes from Woodfield Mall
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 580 square feet (54 square meters) and includes a conference center. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel. Self parking is free.

This Roselle hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle

Holiday Inn Express & Suites Chicago West-Roselle, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1006 reviews" "
Rating 8 - Good. 254 out of 1006 reviews" "
Rating 6 - Okay. 138 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 66 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean hotel and room. Staff is very helpful. We have stayed here many times.
Stayed 4 nights in Sep 2024

4/10 Poor

Subin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs in the room and stained carpet. When the front desk was notified and asked to be placed in a different room, they refused. When we asked for some compensation, they refused and stated to resolve the issue with Expedia since the booking was made through them. Overall disappointed with the experience.
Stayed 2 nights in Aug 2024

8/10 Good

grace

Stayed 1 night in Sep 2024

6/10 Okay

LaRue

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs renovation. Carpet is dirty
Stayed 4 nights in Sep 2024

8/10 Good

IMRAN, West Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & safe
Stayed 1 night in Aug 2024

10/10 Excellent

Purushotham

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Victorino

Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our housekeeper failed to provide any clean towels, even though we reminder her that she did not give us any when she cleaned the room. The sleeper sofa was extraordinarily uncomfortable. Overall, the rooms were average, at best.
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review.
Not the best. But not terrible. I’d say the Hospitality of the front desk was very accommodating to items we needed during our stay 10/10. But as for the room I’d give it a 2/10. We had a suite and the beds weren’t that comfy in my opinion. Old and outdated colors and furniture too. Stains on the carpet and walls. The bathroom wasn’t bad at all 7/10. Except there was a no vent for when you shower. To let the hot air out. I was also hoping to use the hot tub amenity but it was broken. The pool isn’t heated and it was very cold. I’d say for the price you get what you pay for. I loved the free breakfast in the morning 8/10! Yummy :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

Aramis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jackie C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

6/10 Okay

MUHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service
Good service, nice satisfying breakfast. Quiet neighborhood. The washrooms dont have any exhaust fans. There should be a kitchen sink in the suite. Didnt like the bath tubs. Too narrow and bathtub should also have a handshower. Hot tub in the swimming pool area not functional. Some popular tv channels not working. Overall would give an average or just good rating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shadab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for a stay
Stayed 6 nights in Aug 2024

8/10 Good

Taye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of parking space
Stayed 3 nights in Aug 2024

6/10 Okay

Nicole, Hillsboro

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Checked in was easy and without issue. First room i was given had no power to room with whirlpool. Second room was fine. Pool was shut down and drained and was not disclosed until after check in. Staff was profession and friendly. Resolved room situation quickly.
Stayed 1 night in Aug 2024

6/10 Okay

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service
Decent place. Breakfast was outstanding!! Room was ok. Beds were comfortable. Hot tub out of order and pool is a little small. If in that area would stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

ASHISH

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was okay stay! Front desk was great but property was outdated!
Stayed 3 nights in Aug 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024