Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel

Exterior
Standard Room, 1 King Bed
Point of interest
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
640 N Wabash Ave, Chicago, IL, 60611
  • State Street
    2 min walk
  • Michigan Avenue
    3 min walk
  • Chicago Water Tower
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel

Hotel with free breakfast, a quick walk to Michigan Avenue
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel offers 175 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a gym and a 24-hour business center.
  • Free buffet breakfast offered
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk
WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Free breakfast is served. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel.

This Chicago hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 49 ft (USD 65.00 per day)

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Bike tour information
  • Fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 114
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65.00 per day (49 ft away)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Magnificent Mile Holiday Inn Express
Holiday Inn Express Chicago-Magnificent Mile
Holiday Inn Express Hotel Chicago-Magnificent Mile
Holiday Inn Express Chicago-Magnificent Mile Hotel
Holiday Inn Express Mile
Holiday Inn Express Chicago Magnificent Mile
Holiday Inn Express Chicago Magnificent Mile an IHG Hotel

Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1069 reviews" "
Rating 8 - Good. 370 out of 1069 reviews" "
Rating 6 - Okay. 137 out of 1069 reviews" "
Rating 4 - Poor. 52 out of 1069 reviews" "
Rating 2 - Terrible. 33 out of 1069 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history and the staff
Stayed 1 night in Aug 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service
Typical big city , small rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Feza

Stayed 2 nights in Jul 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Amenities
Front doors
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite cosy and does not have the hustle and bustle of larger properties
Stayed 2 nights in Aug 2024

6/10 Okay

Theodora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bare minimum
I will change my review if I am refunded for the 2 rooms on 2 nights because of hurricane Debbie. Tiny rooms, very loud, elevators that cant fit more than 4 people and are used up by maids and extremely low toilets.
Stayed 5 nights in Aug 2024

2/10 Terrible

Kirsten

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were ignored after being told the room would not be ready at 3. I was told exactly at 3 we would be in a room, didnt get into out room until nearly 3:40. We were given room temp water to wait with while everyone else had cold water and not once assisted with our bags. Hair was left in the hair dryer. Just in general not clean. bad bad for what I paid. Still waiting on my 'deposit' to be redunded. Which no one made mention of when I called ahead 3 times. Night time check out gentlemen was the only person who gave any assistance. Wish I had his name.
Stayed 1 night in Aug 2024

10/10 Excellent

no name given

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mix up with rooms at check-in but quickly resolved by front desk. A few stains on bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Sereda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Central location. Nice breakfast. Pleasant front desk team.
Stayed 2 nights in Aug 2024

4/10 Poor

Jon

Disliked: Cleanliness, property conditions & facilities
Disappointed
It started off by getting a room that had a terrible odor. It smelt like someone was sick and they tried to cover it up with deoderizer. We asked for another room and they were helpful to get us another one. The other room did not smell but the sheets were a bit stained and the mattress cover was very stained. We asked for new bed clothes and the night clerk apologized for the inconvenience and provided more bed sheets. Not the right size but they did the job. Unfortunately he did not replace the mattress cover. The next day i asked to get a mattress cover replacement and the front desk clerk didn't seem to know what it was. It was never replaced during the four day stay. We also asked the room cleaner but she did not speak a word of english. She seemed friendly but was limited in her helpfulness due to the langage barrier. Other than the night desk persons attempt, nobody tried to correct the issue. They were helpful with very simple things but overall it was lacking. The included breakfast was nice and the towels were soft and clean. The location was good. However, the room needed a good cleaning. There was layers of dust and debris on the window sills that looked to be there for a while. We stayed there because of the high rating but it was not worthy of its high rating in my opinion. The rooms were very small. Too small to contain a minibar or much of a closet. Just enough for the bed and not much else. I wouldnt stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

thorbergur Svavar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good and cleaned good staff Downsite was not sure if you could order food from they kitchen but i highly recommend this hotel Please be aware is not in very safe area
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Celina

Stayed 3 nights in Jun 2024

2/10 Terrible

mena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nichole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really good. Family of 4 and the breakfast, location and coziness was amazing
Stayed 2 nights in Jul 2024

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , walking distance if downtown
Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again and afain
Small but perfectly efficient room. Great free breakfast. Perfect location!
Stayed 1 night in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

AMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. There is no mini fridge in the room. Would have been good since we stayed in the summer. The bathroom sink is qiite small and the little mini shelf directly above the sink makes it difficult to brush your teeth or wash your face. The tub didn’t drain properly so you’re standing in water while you’re showering and if you’re in there a bit the water can get quite high. Other than that the beds were comfortable. The room felt a bit small for a family of 4 with queen beds. Location was great! Walking distance to a lot of the famous landmarks, including the Navy Pier. Breakfast had scrambled eggs, omelette one day of our stay, turkey and pork sausages, pancakes (make your own with the machine), bacon, toast, bagels, cinnamon buns, mini muffins, hard boiled eggs, milk, cereal, yogurt coffee and tea. Great amount of charging ports in the room, and in the breakfast dining area. Friendly and courteous staff. The elevators are quite small for the luggage trolley and we had to wait quite a bit for an empty elevator. Great overall!!
Stayed 4 nights in Jul 2024