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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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February 2025
March 2025

Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Reception
Front of property
Traditional Room, 2 Queen Beds, Non Smoking | Bathroom
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Free airport shuttle

Explore the area

Map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Lake Park
    ‪5 min drive‬
  • Allstate Arena
    ‪7 min drive‬
  • Alexian Brothers Medical Center
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪11 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Exterior

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Pool
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Breakfast included
Parking included
4.2 out of 5, Very good, (1001)
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About this property

Four Points by Sheraton Mt Prospect O'Hare

Hotel in Mount Prospect with airport shuttle service and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Mt Prospect O'Hare. During your stay, you'll be close to Allstate Arena. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Allstate Arena and 8 minutes from Schaumburg Convention Center
  • Free airport shuttle service
Four Points by Sheraton Mt Prospect O'Hare offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Mt Prospect O'Hare. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Mount Prospect hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11:00 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Mt Prospect O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 468 reviews" "
Rating 8 - Good. 111 out of 468 reviews" "
Rating 6 - Okay. 57 out of 468 reviews" "
Rating 4 - Poor. 31 out of 468 reviews" "
Rating 2 - Terrible. 34 out of 468 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hamidullah

Stayed 1 night in Sep 2024

2/10 Terrible

Hayley

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel, save your money and stay elsewhere
Honestly this was the worst hotel I have ever been to, and for the price they are charging they should be ashamed. It should have been a sign not to check in when the front desk's credit card machines weren't working. The first room we were put into had a funky smell of mold and something else awful, and the maintenance had left an air purifier in the room that looked like it was from the 50s. The shower was literally a hole on the floor with a curtain and some sort of solo wooden bench. After going to the front desk to complain, I was given a second room with two beds. It still smelled but not as bad. The room did not appear to be fully cleaned and the bathroom had a used soap bar in the shower. The toilet rocked when you used it, and the shower knob fell off when you grabbed it. The worst part however was when we found someones cockring in one of the two beds. Needless to say we ended up leaving early the next morning. This hotel was on par with what I would expect from a sleazy $50 motel, not a $150 hotel. Do yourself a favor and AVOID this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Bethany

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, and my room was a pretty average room. It was clean, but it seemed like the room had previous water damage or something and there were a couple of holes in the walls. My friends, on the other hand, had a nightmare room twice in a row. We all checked out early to stay at a different hotel. So I would say this hotel is hit or miss.
Stayed 2 nights in Oct 2024

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised as airport hotel with airport shuttle service yet only has one airport run per hour. It’s a bit dingy for the amount of money paid for one night. I’d only recommend it if all the other airport hotels are fully booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my work, convenient to the airport, rooms are great and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Asmeret

Stayed 1 night in Oct 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel for overnight stay. Not much to do but good bus service for my needs. Bit pricey taxi but not excessive cost. Would recommend
Stayed 1 night in Sep 2024

4/10 Poor

Volodymyr

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities
La limpiesa y esta muy tranquilo
Stayed 3 nights in Oct 2024

10/10 Excellent

KENNETH

Stayed 1 night in Sep 2024

6/10 Okay

Dennis

Disliked: Staff & service, property conditions & facilities
The property needs updating. The outside grounds had weeds and looked not maintained well. The staff was limited. The carpet was sticky. The beds were comfortable and so were the pillows. It was ok. We just slept there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hongying

Stayed 1 night in Aug 2024

2/10 Terrible

Donald

Went to use the hot tub after check in and the water was warm at best. Told front desk about it and got up this morning to find the hot tub was now cold. I specifically only book hotels that have spas and was very disappointed to not be able to use it even once. There was 1/5 of a roll of toilette paper and no spare for the stay. Went to shower and the body wash was totally empty. Told front desk and it has been 45mins and still no soap. Would not recommend and will never stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Daris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sara

Stayed 1 night in Aug 2024

2/10 Terrible

Jacqueline

Travelled with family
Me and another member of my party were overcharged for drinks from the bar and gift shop. The only drinking vessels in the room were two paper coffee cups, so nothing for water or teeth cleaning. When I went to use the bathmat it was already wet. There was cold pizza in the fridge. We phoned for the airport shuttle,waited 20mins,got on the shuttle,on arrival at four points we were told we’d gone to the wrong four points,the staff there were extremely unhelpful,we ended up getting a taxi for 40 dollars
Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in there was a whole bunch of old food in the fridge and I was taking a shower this morning and there was someone's hair in the shower very disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and affordable, good location.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Room was nice and clean. We checked in late after a concert so our original booking wasn’t available and we were “upgraded” to a bed and a couch instead of 2 beds. I didn’t really care because I could sleep on a couch for two nights, and it was our fault for not checking in sooner. But staff was negligent when checking out. I asked a staff member standing behind the front desk if I needed to notify front desk and he said yes, then proceeded to call someone else’s name and not help us. We waited ten-ish minutes for a lady to come out and take our cards. She only asked for our room # and said we were good to go. Wish we could’ve just left, but I was worried when the other staff member told us we have to tell the front desk. Wasted 10 minutes but otherwise it was alright.
Stayed 2 nights in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean, but the landscaping looked rough. Don't let the cover fool you. It is worth the stay for sure. The area around was safe and not very busy.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, complementary water
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024