Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora

2.5 star property
VIP Access

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Photo gallery for Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora

Lobby
Reception
Exterior
Lobby
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1847 W Diehl Road, Naperville, IL, 60563
  • Odyssey Fun World
    ‪5 min drive‬
  • DuPage Children's Museum
    ‪9 min drive‬
  • Centennial Beach
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 23.2 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29.9 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora

Suburban hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe. Housekeeping is available once per stay.
Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora. During your stay, you'll be within walking distance of Topgolf. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Just a 4-minute drive from Topgolf and a few minutes from Odyssey Fun World
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora also features laundry facilities, express check-in, and express check-out. Self parking is free.

This Naperville hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 74
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Naperville/Aurora Chicago
Fairfield Inn Marriott Naperville/Aurora Hotel
Fairfield Inn Marriott Chicago Naperville/Aurora
Fairfield Inn Marriott Naperville/Aurora
Fairfield Inn Marriott Naperville/Aurora
Fairfield Inn Marriott Chicago Naperville/Aurora Hotel
Fairfield Inn Marriott Naperville/Aurora Hotel
Fairfield Inn Marriott Chicago Naperville/Aurora
Fairfield Inn Suites by Marriott Chicago Naperville/Aurora

Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 839 reviews
Rating 8 - Good. 244 out of 839 reviews
Rating 6 - Okay. 68 out of 839 reviews
Rating 4 - Poor. 37 out of 839 reviews
Rating 2 - Terrible. 27 out of 839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

CAROLYN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fairfield Marriott could not find my Reservation thru Hotels.com. I don't know what happened, even tho I had a Confirmation Nbr. Because we checked in at 3pm, the earliest on Thanksgiving Day, there were still a few rooms available that we were able to purchase thru Marriott itself, but not thru Hotels.com
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Cmon man! At least leave water in room for guests!
Stayed 1 night in Nov 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Room was very clean and comfortable. Cable channels were very limited. Staff was very friendly and helpful. Breakfast was good. Pool is no longer in use. Turning it into a game/activity room for teens. Disapointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Randall, Fenton

Liked: Cleanliness, amenities, property conditions & facilities
Great people, clean room, breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, obvious recent remodel, no pool but Cracker Barrel in same parking lot virtually. Nice room, decent breakfast, great staff!
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Liked: Room comfort
Subpar, but Adequate
My wife and I checked in after a day of driving back from our honeymoon, and though we were thankful for a place to sleep, other basic cleanliness and support standards were moderately met, at best. 1) When my wife began turning down the bed, she immediately discovered a stain and several curly hairs in the sheets. Upon calling the front desk, the agent told her that the hotel was fully booked and that the best she could do was “inform the manager later.” A few minutes later, while we were discussing our options, the desk agent called back again and said she forgot to offer clean sheets…she brought them up, my wife remade the bed, and we went to sleep. No further discussion occurred. 2) In the morning, we were met with two issues in the shower: * Firstly, the water was lukewarm at best. * Secondly, there was no seal around the base of the shower, so water just leaked out into the floor. We tried our best to secure the corner of the floor with a towel to limit damage. While our subpar stay was adequate, we would have expected some follow-up and adjustment for the issue we reported.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
great clean and very quiet hotel pleasant and comfortable common area All staff were immensely friendly and helpful extra special thank you to Aaron who went above and beyond to help with onward travel arrangements
Stayed 1 night in Oct 2024

4/10 Poor

Shelly

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel looked nice. Nice staff. Only problem as soon as we walked in we saw a roach run across the desk of our room. We were moved to another room but if there's one there's definitely more. Just look around the room before you settle in.
Stayed 1 night in Sep 2024

10/10 Excellent

kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The breakfast was not good. Expired milk.
Stayed 1 night in Oct 2024

10/10 Excellent

Yingjuan

Stayed 1 night in Aug 2024

10/10 Excellent

Bin, Fishers

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, fully enjoyed the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Salma

Stayed 3 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Heidi

Out of the way but property was clean.
Stayed 1 night in Sep 2024

8/10 Good

Nancy, Savoy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking was not an issue. Nice breakfast. Water pressure for the shower was weak. Room itself was nice and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

anwar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great breakfast and very clean
Stayed 1 night in Aug 2024