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M5 Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M5 Hotel

Front of property – evening/night
Outdoor pool
Outdoor pool
Terrace/patio
Deluxe Double Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
10 Moon Muang Soi 5 Sriphum, Si Phum Sub-district, Mueang, Chiang Mai, 50200
  • Tha Pae Walking Street
    3 min walk
  • Tha Phae Gate
    6 min walk
  • Chiang Mai City Arts & Cultural Center
    7 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    10 min drive

Room options

View all photos for Elite Quadruple Room, 2 Queen Beds

Elite Quadruple Room, 2 Queen Beds

Elite Quadruple Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Thapae Loft
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The price is €60
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

M5 Hotel

Hotel with a rooftop terrace, a short walk to Tha Phae Gate
This smoke-free hotel features an outdoor pool, a poolside bar, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and concierge services.
M5 Hotel offers 8 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at M5 Hotel. During your stay, you're just a quick walk from Tha Phae Gate. Free WiFi in public areas, an outdoor pool, and a poolside bar are available.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Tha Phae Gate and Sunday Walking Street Market
There's a snack bar/deli on site. You can enjoy a drink at the pool bar. There's an onsite business center.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at M5 Hotel.

This 3.5-star Chiang Mai hotel is smoke free.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 poolside bar

Things to do

  • Arcade/games room
  • Outdoor pool
  • Shopping centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 3 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

M5 Hotel Hotel
M5 Hotel Chiang Mai
M5 Hotel Hotel Chiang Mai

M5 Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 77 reviews" "
Rating 8 - Good. 10 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to the Sunday night market.
Stayed 5 nights in Jul 2024

10/10 Excellent

Emily

Stayed 4 nights in May 2024

10/10 Excellent

Fionn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful and courteous staff. They always d8d their best to accomodate our needs.
Stayed 2 nights in May 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make sure we had a fantastic experience.We got a free upgrade to the deluxe room with a bigger bed and nicer washroom.There is no elevator but dont worry they will bring your bags up for you again thank you so much we had a faboulous time when we go back to Chiang Mei we will def stay there again.😁 Geoff and Denise from Canada
Stayed 5 nights in Apr 2024

10/10 Excellent

peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Like a home setting. Very satisfied!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lateasha

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay for a good price
Stayed 3 nights in Mar 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Large modern room, good air con, then it malfunctioned but they moved me straight away. Pool is small but welcome. A few signs would help as it's a bit counter intuitive when you leave, also the entrance needs a bit more light.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convient place , booked another stay . Staff is very helpful and polite!
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff , even upgraded our room for us. We booked another night. Room was very nice . They cleaned the room while we ate breakfast even held bags while we went to see elephants .
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. The room was beautiful, staff is so friendly and helpful, they even picked up our laundry for us while we were out. The entrance is super nice, you walk over a koi pond. And great location in the center of Chiang Mai. Would stay here again happily!
Stayed 3 nights in Mar 2024

10/10 Excellent

Borys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very friendly staff and excellent location!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Genaro

Stayed 1 night in Jan 2024

10/10 Excellent

Consuelo

Stayed 4 nights in Jan 2024

8/10 Good

karley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and services. Only downfall was we could not shower for two days due to freezing cold water, even when we got up at 7am and past midnight, still cold. Was hot 1 day of 3.
Stayed 3 nights in Jan 2024

2/10 Terrible

Janette

Stayed 4 nights in Jan 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Excellent. Beds were comfortable. Staff was the best. Rooms were spacious. Best location in chiang mai. Will stay here as often as I can. Pool was clean and refreshing. 10 out of 10.
Stayed 8 nights in Jan 2024

6/10 Okay

Ann Mary

Travelled with family
Liked: Cleanliness
Cheap but not the best
It wasn’t a great experience for us. The floors are concrete. The shower and toilet are one big room with no partition, so everything got wet whenever someone showered. This isn’t the best place for a family especially with young children. The staff didn’t speak English, so it was hard to communicate with them. The hotel was very cheap, and it had the basic amenities.
Stayed 4 nights in Dec 2023

6/10 Okay

Sherry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Don't Recommend
Only stay here if you are familiar with Chiang Mai and completely self sufficient. Do not expect any customer service. The rooms are basic but modern and were fine, but the property itself and the staff leave a lot to be desired. We had a total of 3 rooms. One of the rooms had a non working safe. One of the other rooms had minimal water pressure in the shower and sink. First, be aware that there is no elevator on the property. You will be hauling your suitcases up and down the stairs yourself. They do not help. The staff is completely unaware and unprepared. Nobody understands any English, which can be overlooked, but even when we used Google translate to ask simple questions, they had no answers. For example, we asked what restaurants were recommended in the area to which we were told to just go walk around. When they told us there was no food at the hotel or on property, we asked where to get breakfast and they shrugged their shoulders. We asked about getting to the Sticky Waterfalls, an arguably significant tourist attraction, and they had no idea what it was or how to get there. We asked about towels to take to the waterfalls and were told no. We asked about other options like renting towels and were told that we just can't take hotel towels, but no attempt at helping us find a solution. It's fine to not speak a language, but if you're going to run a hotel, at least offer resources for your guests. There are many hotels to choose from in the area. Look elsewhere.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andreas

Stayed 1 night in Nov 2023

10/10 Excellent

Kam Yiu Sunny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room. Building and decor in tasteful and nostalgic tropical colonial style.
Stayed 5 nights in Nov 2023