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JW Marriott Hotel Chengdu

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Hotel Chengdu

Property entrance
48-inch LCD TV with satellite channels, Smart TV
48-inch LCD TV with satellite channels, Smart TV
Lobby lounge
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
No. 19 Dongyu Street, Jinjiang District, Chengdu, Sichuan, 610020
  • Taikoo Li Shopping Center
    16 min walk
  • The St. Regis Chengdu
    8 min walk
  • 2nd Chengdu People's Hospital Station
    6 min walk
  • Chengdu (CTU-Shuangliu Intl.)
    29 min drive

Room options

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets

Executive Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Executive Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Grand Deluxe)

Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Grand Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (270)
The price is €118
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Ritz-Carlton, Chengdu

About this property

JW Marriott Hotel Chengdu

Luxury Chengdu hotel in Chengdu City Centre with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
JW Marriott Hotel Chengdu offers 345 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at JW Marriott Hotel Chengdu, you'll be within walking distance of Taikoo Li Shopping Center. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body wraps, hydrotherapy, or Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from Taikoo Li Shopping Center and a few minutes from Tianfu Square
JW Marriott Hotel Chengdu offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury JW Marriott Hotel Chengdu. Limited free parking is available on a first-come, first-served basis.

This 5-star Chengdu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Table - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - This lobby lounge serves light fare only. Open daily.
Chengdu Baking Company - This coffee shop specializes in international cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 128-148 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Man Ho
  • Table
  • The Lounge
  • Chengdu Baking Company

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (19375 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 to 148 per person
  • Rollaway bed fee: CNY 380.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Chengdu
Jw Marriott Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel
JW Marriott Hotel Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel Chengdu

JW Marriott Hotel Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 163 reviews" "
Rating 8 - Good. 29 out of 163 reviews" "
Rating 6 - Okay. 8 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wei Heng Malcolm

Stayed 7 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hanping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jian-Gang, Pittsburgh

Stayed 1 night in Jun 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly and helpful staff made the stay enjoyable
Stayed 7 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be better if at least a few staffs in reception and restaurant can speak English since there are non-Chinese guests in the hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to shopping and dining center, very clean, nice staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cascade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Stayed 5 nights in May 2024

4/10 Poor

Rui

Stayed 2 nights in Feb 2024

10/10 Excellent

Bin

Stayed 2 nights in Feb 2024

10/10 Excellent

Yong

Stayed 3 nights in Jan 2024

10/10 Excellent

Ricky, Lantana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is very elegant, excellent location. Many places are within walking distance.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

8/10 Good

Yiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at city center and in walking distance to most of the tourrist spots.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yunjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the suite. The view is stunning, especially from the bathtub. Also remember to ask for a smoke free room.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator is not very convenient
I am rather happy with my stay in the JW Marriott here, however, the only thing bothers me is the elevator system they have. You'll have to use two elevators to go up or go down.
Stayed 3 nights in Sep 2021

2/10 Terrible

DM

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but don't expect good service
The hotel is beautiful and very luxurious. Spacious bedrooms with comfortable beds. Executive lounge complimentary drinks are time limited to 7 to 9pm in the evening (which is not advertised clearly on here or the website). Restaurant closes early with only room service available. Room service menu is only in Chinese with limited options. Sauna and steam room closed during my visit which wasn't explained at check-in. Management ignored emails of concerns. Nice hotel but very poor service. I would recommend Hyatt or Hilton instead.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Yan Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Room is very spacious and the bathroom is amazing. Breakfast is good and the selection is very wide, so even if I had to stay for 5 nights, I still won't feel like just eating the same few dishes again. Excellent location, 5min walk to Tianfu Square and 10min walk to Chunxi Shopping Area. Room is very clean and having a conference there is a very good choice, with good service and all.
Very big bathroom
Hotel breakfast, not possible to eat everything in a day!
Spacious room
Sunrise from room
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to city center and helpful staff
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the subway station and department store.
Stayed 2 nights in Oct 2019