Sonesta ES Suites Charlotte Arrowood

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Full-sized fridge, microwave, stovetop, dishwasher
39-inch LCD TV with cable channels, TV
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Seasonal outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Topgolf
    ‪5 min drive‬
  • Park Road Park
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, near United States Citizenship and Immigration Services office
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites Charlotte Arrowood. During your stay, you'll be close to United States Citizenship and Immigration Services office. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from United States Citizenship and Immigration Services office and 9 minutes from Quail Hollow Club
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 352 out of 1003 reviews" "
Rating 8 - Good. 224 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 122 out of 1003 reviews" "
Rating 2 - Terrible. 149 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Maritza

Business traveller
Liked: Room comfort
Average
Good hotel to stay and get some rest. Breakfast was ok. If you are looking for a high-end modern feeling place to stay this is not it. Rooms had full kitchen and nice decor, bed was comfortable for sleeping
Stayed 2 nights in Oct 2024

10/10 Excellent

Petrica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome great room great staff I’ve already book my next reservation
Stayed 2 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Jannet

Stayed 2 nights in Oct 2024

8/10 Good

Elio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, kitchenette a plus
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first room had roaches in it but the staff immediately placed me in another room which was very accommodating for me.
Stayed 7 nights in Oct 2024

8/10 Good

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lashonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here had no issues will stay again
Stayed 2 nights in Oct 2024

8/10 Good

Levyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2024

10/10 Excellent

Samantha, Cowpens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall!
Stayed 2 nights in Oct 2024

8/10 Good

Courtney

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My husband saw roaches in the kitchenette
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Luic

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jamaal

Stayed 12 nights in Oct 2024

10/10 Excellent

Deseray

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure
Stayed 2 nights in Oct 2024

6/10 Okay

Charline

Liked: Cleanliness, staff & service
It was okay, could have been better
Stayed 3 nights in Oct 2024

6/10 Okay

Joshua

Stayed 5 nights in Jul 2024

10/10 Excellent

Everlynn

Stayed 1 night in Sep 2024

4/10 Poor

Rohit, Manchester

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had stranger visiting my room couple of times, He somehow had access to the key card of my room and directly opened the door from outside. HVAC inside the room was very very noisy and this disturbed the sleep through the night, ac vents were not at all clean had lot of dust and dirt on vent, Sofa had stains on it. Overall unsafe and unhygienic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Irving

Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mercedes, Spartanburg

Travelled with family and small children
Liked: Staff & service
Found this hotel/extended stay last minute on Expedia as my family and I were on our way to Charlotte. We were without power from Hurricane Helene in SC and this was one of the last places available 10pm on a Friday night. Overall stay was comfortable, room was clean. Property was a little dirty outside, hallway to the elevator had a strange odor, pool was green, and there were a ton of people sleeping in their cars behind the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed with this stay. Plumbing problem with odor perfusing the room coming from toilet. TV did not get ESPN, although front desk person said it should
Stayed 1 night in Oct 2024

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location professional and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Tiffany, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fornthe most part clean. It is a dog friendly hotel, which I didn't pay attention to when booking so there was a dog smell. I did notice that the back stairs were not vacuumed my entire stay because i saw the same dog hair all wknd....i think they should have a dedicated floor for dogs for those of us that have a dog phobia. Brkfast was ok...nothing fancy..it was quiet my stay
Stayed 3 nights in Oct 2024