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JW Marriott Charlotte

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Charlotte

Outdoor pool
Exterior
Banquet hall
Rooftop bar, poolside views, open daily
Outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    2 min walk
  • Mint Museum Uptown
    4 min walk
  • Queen City Quarter
    7 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, (1079)
The price is €194
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

JW Marriott Charlotte

Luxury Charlotte hotel in Uptown Charlotte with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Charlotte. During your stay, you're just a quick walk from NASCAR Hall of Fame. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Charlotte Convention Center and 7 minutes by foot from Queen City Quarter
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-40 for adults and USD 10-20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Dean's Italian Steakhouse
  • Caroline's Oyster Bar
  • Aura Rooftop Lounge

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Phone accessibility kit
  • Sign language-capable staff
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 526 out of 664 reviews" "
Rating 8 - Good. 69 out of 664 reviews" "
Rating 6 - Okay. 40 out of 664 reviews" "
Rating 4 - Poor. 12 out of 664 reviews" "
Rating 2 - Terrible. 17 out of 664 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glendolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Staff was incredible. Fast service. Will be back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabe

Stayed 1 night in Sep 2024

10/10 Excellent

Ebony

Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness
Everything done perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing, amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Lonnell, SAN JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Shenee Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to museums, restaurants, and even the lynx light rail. The property was very beautiful, and the innovative elevator system was top-notch!
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the staff was very professional. Valet was excellent. Elevators were great. Hotel was very secure, not a single worry about someone gaining access to the hotel that was authorized. We were roomed on the 10th floor and traffic could still be heard all night. The area outside the hotel smelled of sewage and seemed dirty, but I think from what we could tell that was all of Charlotte. Walking was easy there, plenty of streets to get to shops and restaurants, but seemed full of homeless people begging.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Have never slept better! Great on site restaurant
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking is terrible.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Nice hotel but could be cleaner. Potato chips on ground from previous guest. Bathrooms have had a lot of wear & tear. Toilet paper dispenser is falling out of the wall. Makeup and toothpaste are on wallpaper in bathroom. Staff are super nice & helpful but took about 1 hour to get bedding for pullout for kids when I had requested it in advance of our stay and again mentioned it upon checking at 8pm. After it arrived I requested extra pillow and towel but they were never delivered.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place overall. Loved our stay. But is pool small, couldn't use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean top of the line accommodations. Great views of the city & convenient to the stadium & downtown Charlotte. Restaurants on site were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great trip exploring Charlotte!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad

Travelled with family, Travelled with group
Liked: Amenities
Stay was amazing! Beautiful and very clean hotel. My child and I loved our stay. The pool area is beautiful with a fantastic view.
Stayed 1 night in Aug 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

6/10 Okay

Latishia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay. Only stayed one nite. The bed was horrible, plus it was not king size at all. Overall for the price it did not live up to the hype.
Stayed 1 night in Aug 2024