Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Interior entrance
Lobby sitting area
View from property
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪4 min walk‬
  • NASCAR Hall of Fame
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Shower)

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, City View (Boardroom Suite)

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

  • 46.5 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, a short walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Spectrum Center and 5 minutes by foot from NASCAR Hall of Fame
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM. An additional breakfast is available daily for a fee.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 682 out of 1207 reviews
Rating 8 - Good. 262 out of 1207 reviews
Rating 6 - Okay. 126 out of 1207 reviews
Rating 4 - Poor. 67 out of 1207 reviews
Rating 2 - Terrible. 70 out of 1207 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

LUIS, cruz manca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Mohamed Ifthikhar

Disliked: Property conditions & facilities
Please mention that the property under renovation and send the property condition to booking for partners. I booked because of coffee shop and restaurant availability but it’s closed and total property is under renovations. Moreover I complained about tv not functioning as well.. Not worth the money.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be great when they finish.

Hotel was under construction, but they made it work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Junior

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hospitality!

Talk about customer service! Amazing hospitality and so very friendly! Ilse and Nija were fabulous!
Stayed 3 nights in Jan 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Jan 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years with husband

Came up for New Years and to visit Asheville- great trip, close walk to many great food spots and shops. Friendly staff !!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ChadandLasara

Travelled with partner
Liked: Amenities
It was wonderful, the rooftop bar inside the hotel was amazing, the are around hotel was little sketchy. It was right across from public transportation station
Stayed 2 nights in Jan 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
thank you! It was nice.
Stayed 1 night in Jan 2025

2/10 Terrible

Karyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Laxavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and perfect views of the city
Stayed 1 night in Dec 2024

2/10 Terrible

HANNAH

Stayed 1 night in Dec 2024

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No heat in my room all night

No heat was in the room even after turning the unit on 83 heat. I left it on over 70 while I went out hoping to be warm upon my return and it was cold. Then I turned it on 83 and it stiil didn’t get warm all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tramain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

gefrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Celia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kalehe

Stayed 1 night in Dec 2024

10/10 Excellent

Renalda

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel although is was under construction for the bar area the rooftop lounge was beautiful and open
Stayed 2 nights in Dec 2024