Hampton Inn & Suites Charlotte Airport Lake Pointe

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Charlotte Airport Lake Pointe

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Billiards

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2227 Cascade Pointe Blvd, Suite A, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • Bank of America Stadium
    7 min drive
  • United States Citizenship and Immigration Services office
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    7 min drive

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Refrigerator)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Hampton Inn & Suites Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and airport shuttle service
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Charlotte Airport Lake Pointe offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Free WiFi in public areas, a free roundtrip airport shuttle, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 8 minutes by car from Spectrum Center and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charlotte Airport Lake Pointe offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Tru Lobby Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Tru Lobby Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Charlotte Airport Lake Pointe Hotel
Hampton Inn & Suites Charlotte Airport Lake Pointe Charlotte

Hampton Inn & Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1010 reviews" "
Rating 8 - Good. 167 out of 1010 reviews" "
Rating 6 - Okay. 34 out of 1010 reviews" "
Rating 4 - Poor. 15 out of 1010 reviews" "
Rating 2 - Terrible. 15 out of 1010 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catharine

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay, very clean,great breakfast very accommodating
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required to pay an additional fee for parking.
Stayed 1 night in Jun 2024

6/10 Okay

James

Travelled with partner
Disliked: Amenities
A combined building with a Tru hotel. Even though they have plenty of room for parking, they’ve contracted it out and charge - extracting more money out of customers. Breakfast is at 7 even though this is advertised as an airport hotel. Not an impressive example of a Hampton Inn.
Stayed 1 night in Sep 2024

8/10 Good

Seda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff accommodating and pleasant. Driver of shuttle friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are charging $10 a day for parking
Stayed 2 nights in Sep 2024

4/10 Poor

Felix

Travelled with partner
Disliked: Cleanliness, staff & service
Property was nice. Blood stains on the sheets. Housekeepers knocked on my door even though the DND was left on the hallway side of the door. Ordered food and the delivery was incomplete. The courier said he would be back but never showed. They charged me for food I did not order and tried to offer me something else. I did not want what offered and told the courier to take that as his tip. I guess that made him decide not to come back.
Stayed 1 night in Sep 2024

8/10 Good

Michael J, Hermitage

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Richard E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, and staff was friendly. Should not have to pay $10.00 per night to park our car in addition to the room rate. That was an unpleasant first, especially when the actual cost exceeded $10.00 when other inexplicable fees added.
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024

8/10 Good

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed a couple of hours due to layover but shuttle was seamless. Missed out on the buffet by 15 minutes but I heard it’s decent.
Stayed 1 night in Aug 2024

8/10 Good

Alonzo

Stayed 4 nights in Aug 2024

10/10 Excellent

Ursula, Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff upon arrival. Extremely quiet considering it was so close to the airport. Will stay here again when in Charlotte!
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent. I want to give a shout out to Kathy, who is the host. She was courteous, professional, and kind. It was a pleasure to spend our time there.
Stayed 1 night in Sep 2024

6/10 Okay

Gina

Travelled with family
Liked: Amenities
Our toilet wouldnt flush. We asked for a plunger and when it was brougjt to our room, the plastic bag it was in had dried poop on it and the pkunger had dried toilet paper all over it. We took pictures. I have traveld the country amd always stay with hampton and was very surprised at this level of slack and grossness. Then the rubber part of the plunger was so hard we couldnt even use it. We just let it slowly work its way down....very disappointed. Mentionednit to two staff members and they didnt seem to care at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. You can tell it's still new.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient to airport. Shuttle was great. Beds were so comfortable. Property was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, the staff is very friendly we had great time there they only thing there is not restaurants close to go to eat but other than that great service.
Stayed 2 nights in Aug 2024

8/10 Good

Kristone

Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to safe. Shuttle was easy to get to.
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Service
Beautiful experience. Smooth, professional and quick check-in. Spacious, clean and comfortable room just as described. Shuttle service was excellent! Would stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Gary, savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay. Found the hotel quiet despite being close to airport and full. Only gripe is Parking fee. Not sure why extra charge would cost if staying at property.
Stayed 1 night in Aug 2024