Courtyard by Marriott Charlotte/Matthews

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Machu Picchu Peruvian Cuisine & Bar
    3 min walk
  • Hawthorne & 8th Tram Stop
    17 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Double Bed

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Charlotte/Matthews. During your stay, you'll be within walking distance of Bowlero Matthews. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Courtyard Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by foot from Bowlero Matthews and a 3-minute drive from Sportsplex at Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This Matthews hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:30 AM.
Courtyard Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: USD 13 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Courtyard Bistro

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1005 reviews" "
Rating 8 - Good. 301 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 45 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, Wellington

Stayed 1 night in Aug 2024

2/10 Terrible

Stacy

Stayed 2 nights in Sep 2024

2/10 Terrible

Stacy

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Akansha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Randolph, Raleigh

Stayed 1 night in Aug 2024

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Matthews. The staff was extremely nice. Cafe and Starbucks right in the lobby is a huge plus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fernando, Kinston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway was very balmy and musty. Room had a musty smell to it when we first walked in, but then it faded after a while. Service was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Horace

Liked: Cleanliness, staff & service, room comfort
Carpet was wet. No High Commode toilets seats. No Ice bucket. Rates were fair and people were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Geneva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable. Good size room Quiet.
Stayed 9 nights in Aug 2024

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadegra

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good w a few spots that are rough around the edges like my bathroom and the pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024