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Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Reception
Lobby lounge
View from property
Lobby lounge
Room, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Gym

Explore the area

Map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Carolinas Medical Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Ground Floor

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Charlotte Airport Lake Pointe

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.6 out of 5, Wonderful, (1075)
The price is €167
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Tru by Hilton Charlotte Airport Lake Pointe

About this property

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Charlotte hotel in York Road with airport shuttle service and a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway offers 175 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Charlotte Airport/Billy Graham Parkway. During your stay, you'll be within walking distance of Renaissance Park. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Bank of America Stadium and 7 minutes from Spectrum Center
  • Free airport shuttle service
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A library, a terrace, and a picnic area are also featured at the business-friendly Courtyard by Marriott Charlotte Airport/Billy Graham Parkway. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Courtyard by Marriott Charlotte Airport/Billy Graham Parkway was completed in May 2020.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10 AM.
The Bistro - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • To-go breakfast available for a fee daily 6 AM–10 AM: USD 2-11 for adults and USD 2-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (3000 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Renovated entire property – May 2020
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults, and USD 2 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1000 reviews" "
Rating 8 - Good. 230 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night life
Stayed to attend a concert and avoid driving back an hour and a half. Bed was cozy
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Will not be a guest there again and will not be using Expedia for future reservations
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient to the airport and it was great restaurant options in the area as well. We love the fact that we can park our vehicles and it was skated and locked. We'll stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken elevator.
Stayed 1 night in Oct 2024

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing!!
Stayed 1 night in Oct 2024

6/10 Okay

Gina

Business traveller
Liked: Cleanliness, staff & service
The bathroom in room 208 emitted swamp/ sewage gas. It made for an unpleasant stay. Also the soap dispenser in the shower didn't work
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Sep 2024

2/10 Terrible

Janet, Centennial

Travelled with family
Disliked: Staff & service
I was given a room key at 2am but there was already someone in the room. The front desk girl, didnt believe me when i told her someone was in the room. Terrible
Stayed 1 night in Oct 2024

8/10 Good

Willard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Good choice for hotel near the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Clarice, Brooklyn

Stayed 1 night in Sep 2024

2/10 Terrible

Sydney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is awful. Random charges on my account by them when checking in. even though I paid and booked through expedia. They decided to double charge me when asked for me to put my card in for “hold”. 50$ for hold, 1$ charge? who knows and a 150$ random charge… On top of the 135$ on expedia that was charged on a different card. This place is a disaster.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice

Stayed 1 night in Jul 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent overall
All the elevators on the property did not work. Key badge did not work all the time. You had to turn the door handle a different way on some.doors to get them open
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa, Fort Smith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful & kind to these weary travelers!
Stayed 1 night in Sep 2024

4/10 Poor

Megan

Travelled with partner
Disliked: Cleanliness, amenities
We were on the ground floor and it was incredibly damp and musty. Our belongings were damp the next morning. There was a line for check in and the staff was friendly but everything moved incredibly slow. I, unfortunately, would not ever recommend anyone stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Kelbey

Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
My rm#401 elevator was broken you had to walk down to 231 to take elevator up to 4th fl which let you off at rm431 to walk back to #401 so I took the stairs up and down my entire time there to not have to walk so much ask for another room without any luck !!! Never again to many other places to stay
Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Craig, Woodbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel elevator was not working correctly, and one of the knobs going to the bathroom was off on the main level. But the staff was very accommodating. Bossy bus shuttle driver and the Hispanic front desk woman went out of their way to meet our needs. We got delayed several hours because of the hurricane and had to wait at the hotel and they let us use the pool
Stayed 1 night in Aug 2024