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Aloft Charlotte City Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Charlotte City Center

Property amenity
Lounge
Suite, 1 King Bed
Suite, 1 King Bed | Living room
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    1 min walk
  • Bank of America Corporate Center
    2 min walk
  • Spectrum Center
    3 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft Charlotte City Center's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast offered for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen City Quarter and Bank of America Corporate Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests can enjoy to-go breakfast for a fee.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 4.00-15.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2497 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1004 reviews" "
Rating 8 - Good. 208 out of 1004 reviews" "
Rating 6 - Okay. 157 out of 1004 reviews" "
Rating 4 - Poor. 83 out of 1004 reviews" "
Rating 2 - Terrible. 81 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kourtney

Liked: Staff & service, amenities, property conditions & facilities
Just what i needed
Stayed 1 night in Aug 2024

6/10 Okay

Cachele

Stayed 2 nights in Aug 2024

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great amenities
Stayed 4 nights in Aug 2024

2/10 Terrible

Samar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Staff were friendly but room had no ventilation. Smelled stale and the AC unit smelled moldy. There were absolutely no vents in the room or air circulation. The rooms were carpeted and looked unsanitary. Hotel needs to be updated.
Stayed 1 night in Aug 2024

10/10 Excellent

Teressa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Over Charged for things -
Stayed 1 night in Aug 2024

6/10 Okay

Alendy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rudys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in heavily urban, commercial area Good for city visit No car rental is needed
Stayed 3 nights in Jul 2024

10/10 Excellent

teondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

charles

Travelled with partner
Disliked: Amenities, property conditions & facilities
was warned about leaving items in vehicle due to thief. very poor lighting in room. tape was stuck all over the ceiling in the room. no one replenished bottled water, coffee . was charged $25 a day for valet parking and every time we left the parking lot were charged another $ 30. due to parking costs we moved our vehicle to off site parking and were still charged for 3 days we did not use it. no printed copy of the bill available at check out. unable to dispute some charges at that time. got 2 statements e mailed to me with a difference of $ 162.06 and appears i was billed both. not a good stay. would not recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.. convenient to everything uptown Charlotte
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Saloni

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere
Yikes. Have stayed at other Aloft properties so booked for a 48 hours trip without even thinking. Disheveled staff and front desk (papers everywhere), filthy elevators and hallways (crumbs, stains, etc) and a musky smell in the rooms. Someone had used the room toilet before I checked in. Felt unsafe with homeless folks begging for money right outside the hotel. Does not seem like a secure hotel at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dexy

Liked: Cleanliness
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Antoine

Stayed 1 night in Jul 2024

6/10 Okay

Hector

Disliked: Cleanliness, property conditions & facilities, room comfort
Try other places
Stayed 1 night in Jul 2024

10/10 Excellent

Eustacio

Liked: Cleanliness, staff & service, property conditions & facilities
It’s pretty much in downtown charlotte. You can walk just about anywhere from the hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had no water, at all. They shut off the water at 1030am on our second day so we couldn’t shower or brush our teeth or do anything to get clean, it was awful.
Stayed 1 night in Jul 2024

8/10 Good

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Having to pay $25-$30 per day to park is definitely on the high side. Cute hotel. Clean. Dog friendly. Bar area looked nice, didnt use it as this was a quick one night trip. Was very humid in hallways. Room was spacious, had great views, comfortable. Was told incorrect times for breakfast, so missed out. Staff very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Great location, not great maintenance/upkeep
The property is attractive and in a great Uptown location that's close to so many restaurants and bars, and very walkable to the Fourth Ward, Spectrum Center, performing arts center and even the stadium. However, maintenance and upkeep could be improved. The room we checked into had a broken toilet and a phone that didn't work. We were moved to a different room that was in good repair, but TV reception was spotty, with on-screen messages periodically saying there was a problem with the connection. There was no AC in hallways/corridors, so it was very warm and stuffy (in July), which is a little offputting. Our stay was fine, and the location was great, but we'd likely look for another accommodation next time.
Stayed 1 night in Jul 2024