AC Hotel Charlotte Ballantyne

3.5 star property

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Photo gallery for AC Hotel Charlotte Ballantyne

Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Carolina Place
    ‪8 min drive‬
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

AC Hotel Charlotte Ballantyne

Mediterranean hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of AC Hotel Charlotte Ballantyne's great location. During your stay, you'll be within walking distance of The Amp Ballantyne. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by car from Carolina Place and 11 minutes from Quail Hollow Club
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square meters) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness center, a garden, and dry cleaning/laundry services. Self parking is free.

This Mediterranean Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:00 AM.
AC Kitchen - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 316 reviews
Rating 8 - Good. 41 out of 316 reviews
Rating 6 - Okay. 10 out of 316 reviews
Rating 4 - Poor. 9 out of 316 reviews
Rating 2 - Terrible. 14 out of 316 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nafisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Would recommend 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Amazing Staff , close to many places and comfy experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Santosh

Stayed 1 night in Nov 2024

10/10 Excellent

Chasity

Stayed 1 night in Nov 2024

10/10 Excellent

Renato

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice….i could not figure out how to change template in room as it was a bit cool. But all in all, it was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Genesys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Jon

Stayed 1 night in Nov 2024

10/10 Excellent

Iglesia Mahanaim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kapetra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Is in a great location. Convenient to so much to do but the hotel itself is lovely.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexus

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop restaurant was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Marlen

Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Nov 2024

10/10 Excellent

Myron

Stayed 1 night in Nov 2024

10/10 Excellent

Tray, Moore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Gwendolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Its like a home away from home.
Stayed 1 night in Nov 2024

8/10 Good

Kayla

Stayed 1 night in Nov 2024

2/10 Terrible

Kiana, Hamlet

Stayed 1 night in Nov 2024

10/10 Excellent

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grata mi estadía por primera vez en este hotel. Muy lujoso,limpio y agradable. El precio muy bueno para la calidad de el lugar. Definitivamente lo recomiendo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danisha

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Stayed here for the first time for a weekend in Charlotte. Loved the room. Great location. Awesome bar on site. Plenty of parking. Conveniently located. I will definitely stay here again.
Stayed 2 nights in Nov 2024