Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Deluxe Room, 1 King Bed, Non Smoking | Jetted bathtub
Bar (on property)
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • West Virginia State University
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and a fitness center
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Tri State Racetrack and Gaming Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Tri State Racetrack and Gaming Center
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Local culture and ecosystem education
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 117 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rhonda

Travelled with family
Disliked: Staff & service
One of the staff found our grandmothers wallet and didn’t turn it in. Manager wasn’t very helpful had to ask multiple times for him to watch the video. Manager did watch video and could tell us what everyone was wearing and how much money she took out of her wallet but said the video got grainy after that. In other words we seen what happened with the guest but can’t see what happen with staff. She’s 84 and all she wanted to do was watch her grandson graduate from the police academy. Wouldn’t recommend this place
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Nov 2024

8/10 Good

david

Travelled with partner
Liked: Staff & service
Cost, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Katharine

Stayed 1 night in Oct 2024

8/10 Good

Kaylisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer that the carpet is treated a little more often in the pet rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Raechelle

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Greg

Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Amenities
Roach at the breakfast table. Ticks in our room. Filthy carpet and overall rundown!
Stayed 2 nights in Nov 2024

8/10 Good

brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but parking kinda sucked
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Old everything outdated. Tub would not drain. Paper thin door very loud hallway.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room we stayed in smelled of smoke so bad. We were worried about our 3 month old so we asked for a new room.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Travelled with family
Staff was amazing hallways very long security was not very good doors need to be fixed
Stayed 3 nights in Oct 2024

6/10 Okay

Matthew

Travelled with family
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Travelled with family
Disliked: Cleanliness
We were first put in a room that had not been cleaned and looked like it was still occupied. They the. Your is on the room next door and although the beds were made there was a skid mark in the toilet and the remote had coffee on it and the floors were not vacuumed
Stayed 1 night in Oct 2024

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It's to over price for what you get an the room wasn't clean there was stuff still in the room from the guest before us used toys an used COVID masks food crumbs in the floor an juice stains on the white cover it just wasn't worth the price we paid for I've paid for 60 dollar rooms that were way better taken care of
Stayed 1 night in Oct 2024

2/10 Terrible

McKenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We booked a 2 BEDROOM KING SUITE and the cost was higher than a normal 2 Bed Queen Room. We were bait and switched which is illegal. No effort made to rectify that issue. Threre was dried blood from previous people on the quilt. The hallway was dirty candy wrappers and pieces of paper on ground. Never vacuumed for 2 days. Outside door D would not closed and lock.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Stayed 1 night in Oct 2024

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week . Staff very friendly and accommodating. Quiet area. Good breakfast. Close to sheetz, shopping mall with a Wal-Mart. Mountaintop view.
Stayed 4 nights in Oct 2024

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled like cigarette smoke and mildew, not well maintained, not clean. pictire are not what rooms and hotel look like. Very disappointed n.
Stayed 1 night in Oct 2024

8/10 Good

Debra, Bishopville

Liked: Cleanliness, staff & service
Disliked: Amenities
Ok value for the money
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Made reservations 10 days in advance and asked for connecting rooms. I didn’t get connecting rooms with my 90 year old father. Really disappointed that my request was ignored.
Stayed 1 night in Oct 2024