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Serenissima Boutique Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenissima Boutique Hotel

Reception
Superior Suite, 1 King Bed with Sofa bed , Porch
Superior Suite, 1 King Bed with Sofa bed
Aerial view
Porch

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Skoufon 4, Chania, Crete Island, 73131
  • Old Venetian Harbor
    1 min walk
  • Maritime Museum of Crete
    3 min walk
  • Cathedral of the Presentation of the Virgin Mary
    3 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    16 min drive

Room options

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch

  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Serenissima Boutique Hotel

Luxury hotel connected to a shopping center in Chania Town with a coffee shop
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Serenissima Boutique Hotel offers 7 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Serenissima Boutique Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Serenissima Restaurant, a fine-dining restaurant that serves Mediterranean cuisine
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Steps from Old Venetian Harbor and 10 minutes by car from Port of Souda
  • Airport shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Serenissima Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Mediterranean Chania hotel.

The hotel hosts a free manager's reception daily.
Serenissima Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of Historic Hotels of Europe.

Languages

Czech, English, French, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 1640 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Serenissima Restaurant

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Bathroom emergency pull cord

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Serenissima Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania

Serenissima Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 122 out of 132 reviews" "
Rating 8 - Good. 8 out of 132 reviews" "
Rating 6 - Okay. 1 out of 132 reviews" "
Rating 4 - Poor. 0 out of 132 reviews" "
Rating 2 - Terrible. 1 out of 132 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

santhosh, fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-night stay in Chania Old Town
A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Marlena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, service, and location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Allan, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Stayed 2 nights in Apr 2024

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Stayed 4 nights in Oct 2023

10/10 Excellent

Myriam

Beautiful hotel!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility and exquisite design just a dream!
Stayed 2 nights in Aug 2023

8/10 Good

Alyssa, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Serenissima Boutique Hotel. The staff was very kind and the rooms were clean and comfortable. The location of the hotel was perfect for walking to many close restaurants and shopping. The only negative would be if you have a rental car, there is no parking at the hotel (you have to walk to it) and it’s very difficult to find parking near by. Overall, we would definitely stay again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem! It’s absolutely gorgeous and everyone is so welcoming and nice. We took the ferry over from Athens and we weren’t sure about transportation so the hotel booked it for us, we just paid the driver. The breakfast is absolutely delicious and you order from the menu. Everyone that works here goes above and beyond. We would give this place 10 ⭐️ if that option was available 🤩
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Serenissima Hotel for three nights. What a great Hotel, old world charm with all the modern amenities you would expect in a luxury boutique Hotel. Staff were excellent in every interaction. Breakfast in the courtyard each morning was delicious and coffee on the terrace each morning was fantastic. Highly recommend the terrace suites. Great location in Old Town, walkable to everyone. Would love to come back and visit again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely small hotel right in the middle of the old city of Chania. We loved everything about our rooms and the property. Breakfasts are delicious and made to order and the staff are incredibly friendly and warm. Definitely would stay here again.

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel with 7 rooms. It is a few steps from the old town and beach but quiet and secluded. Our room (#5) was spacious and comfortable with a great shower. Breakfast was delicious and innovative. Staff was very helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tuvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. In particular, we had an issue around securing a taxi for an early morning ride to the airport. As we were running out of time, staff came in for the morning shift, and immediately went to work contacting a taxi. Literally within minutes, she had contacted an available taxi within a two minute walk from our hotel, and actually walked us to the taxi to assure that it wasn't snatched up by someone else. Breakfast was cooked to order--very nice. Only downside was getting to the hotel from the airport. Hotel is located in a no-drive area of old town. The taxi driver stopped at the top of a hill and pointed down to old town to identify our hotel's location. It took us a while to find it--struggling with luggage on crowded cobblestone streets, but eventually came across it. High marks, a wonderful stay.
Stayed 3 nights in Sep 2022