Iolida Beach by Smile Hotels

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iolida Beach by Smile Hotels

2 outdoor pools
Standard Apartment
In-room safe, desk, soundproofing, iron/ironing board
Restaurant
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Agia Marina Neas Kydonias, Chania, Crete, 73014
  • Stalos Beach
    1 min walk
  • Agia Marina Beach
    11 min walk
  • Platanias Square
    2 min drive
  • Chania (CHQ-Ioannis Daskalogiannis)
    34 min drive

Room options

Standard Studio

  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Trundle Bed

Superior Apartment

  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

Superior Studio

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Trundle Bed

Standard Apartment

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

About this property

Iolida Beach by Smile Hotels

Elegant beach hotel and 2 outdoor swimming pools
At Iolida Beach by Smile Hotels, hit the nearby beach, dine onsite at MARINA RESTAURANT, or enjoy a drink at one of the hotel's 2 bars/lounges.
Iolida Beach by Smile Hotels offers 139 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Chania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Iolida Beach by Smile Hotels, you're just a quick walk from Stalos Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a beach bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Just a 1-minute drive from Agia Marina Beach and 11 minutes from Old Venetian Harbor
Iolida Beach by Smile Hotels is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Iolida Beach by Smile Hotels, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Iolida Beach by Smile Hotels. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chania hotel.

MARINA RESTAURANT - Onsite buffet restaurant.
BRIDGE RESTAURANT - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • MARINA RESTAURANT
  • BRIDGE RESTAURANT

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting services
  • Children's pool
  • Kitchenette
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Beach towels
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Stovetop
  • Toaster oven

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 1042Κ035A0173201

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iolida Beach Aparthotel Chania
Iolida Beach Aparthotel
Iolida Beach Chania
Iolida Beach
Iolida Beach Hotel Agia Marina
Iolida Beach
Iolida By Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel
Iolida Beach by Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel Chania

Iolida Beach by Smile Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Rafal

Travelled with family
fan in the room did not work, despite notifying staff (it was not a very hot period though) foul odour from the drain pipe, they fixed it after a few days and in fairness fixed that sooner than I got to complain about it overall wear-and-tear of furniture and surfaces like in 3-star hotel breakfast like in 3-star hotel (no good dried sausage slices or cheeses, no juices) family complained that pool is not heated - it was the temperature for serious swimming, not casual splashing
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Our view from the balcony was very nice. The biggest upset was at the time of booking was when we contacted an Expedia customer service agent to confirm if the room was in fact all inclusive (as it was advertised as an all inclusive hotel) the agent confirmed that this room was all inclusive but that he couldn’t book it through his system and that we had to do it ourselves online. Unfortunately when we checked in we were told our room doesn’t have the inclusive package. Very disappointing for the price we paid for 4 nights and the dated condition of the room and hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

KlubMarcus, Miami Beach, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is as advertised on Expedia. I recommend staying at the start or end of the tourist season. There are more room options available so you can get an upgrade and there are no crowds. We're considering coming back next year with the entire family. The only problem was the lack of 24/7 maintenance and administration during the slower months. Not a big deal for non-emergency requests. Otherwise, the property is clean, has amenities galore, and the area has amazing restaurants, and the view from our balcony garden to the sea is spectacular.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Allison, VANCOUVER, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and friendly and the facilities were very well maintained. Also the proximity to everything in Chania was great!
Stayed 3 nights in Sep 2018

10/10 Excellent

Chris

Great hotel
We recently enjoyed a fantastic week in Crete at Iolida. With 2 pools and also beach access makes for great choice especially with kids. There are plenty of restaurants to also eat at within walking distance. Staff at hotel also very friendly and willing to help.
Stayed 7 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

PNINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Ruks, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is perfectly located
Hotel is located in a very good place in Chania, a 15min bus ride from the town centre. Hotel was on the beach which is excellent and woke up to sea views. Hotel staff were very helpful and catered to all our needs. Rooms were big and spacious, cleaned on a daily basis by very friendly cleaners.

8/10 Good

Jens

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel. Ligger central både til byerne, de bedste strandene og restauranter. Dejligt poolområde og suveræn udsigt fra de højst beliggende lejligheder :-)
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun problème à signaler. Avantage d'avoir une kitchenette dans la chambre; cela est très plaisant.
Stayed 4 nights in Apr 2019

10/10 Excellent

cathy, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour parfait
Chambre grande confortable jolie deco très propre proche plage et commodité et bon resto Personnel très très agréable et très très sympa piscine de l hôtel super jolie et propre Resto de l hôtel bon et choix Seul petite critique le manque d animation le soir dans l hôtel Séjour parfait
Stayed 7 nights in Jul 2018

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli perhematkailijalle
Hotelli sijaitsee parinkymmenen minuutin matkan päässä Hanian lentokentästä. Hotellin lähialueella on paljon ravintoloita ja peruskauppoja, joten alueelta ei välttämättä tarvitse lähteä pidemmälle. Hotellilla on oma rantapätkä ja varsinkin pienten lasten kanssa matkustaessa loiva hiekkapohjainen ranta oli mitä mainioin. Hotelli oli mielestäni hyvä 4 tähden hotelli. Huoneet siistejä ja riittävän tilavia kahdelle aikuiselle ja kahdelle pienelle (5 ja 3 vuotiaat) lapselle. Kaksi uima-allasaluetta varmisti sen, että tilaa riitti sekä uimareille että auringonottajille. Ainoan miinuksen annan aamiaisesta. Vaihtoehtoja oli rajallisesti ja laatu vain keskinkertaista.
Stayed 6 nights in Jul 2018

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taattua laatua
Tilavat huoneet ja loistava sijainti. Siisti
Stayed 4 nights in Jul 2018

8/10 Good

Ying, Baden Württemberg

Liked: Staff & service
Große Hotelanalge in Strandnähe.
Wir hatten zwei Übernachtung in einem Appartment in einem Anbauhaus der Hotelanalge verbracht. Die Hotelanalage selbst ist sehr groß. Hat ein schönes Schwimmpool. Das Zimmer ist groß. Der Zustand der Zimmerausstattung ist allgemein ein bissche alt. Die Zimmerausstattung und die Sauberkeit des Zimmers entspricht weit nicht einen 5-Stern Standdard. Der Personal ist sehr freundlich. Die Lage des Hotels ist gut, direkt am Strand und hat viele Einkaufmöglichkeit im Umgebung.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cost quality ratio. Recommended. Excellent views.
Stayed 4 nights in Sep 2017

10/10 Excellent

EMMANOUIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra hotel ;-)
Var här förra året, toppklass hur bra som helst! :-)
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevliga prisvärda lägenheter nära strand
Vi är jättenöjda med hotellet och vår lägenhet med utsikt över den övre poolen och havet.(nr 1502). Det man skulle kunna önska är lite mer välutrustat kök.

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Høy standard med god beliggenhet
Vi har benyttet hotellet i flere år både på sommeren og høsten og har vært strålende fornøyd. Det er et 5 sjernes hotel med alle fasiliteter, og holder høy standard på alle måter. Med dager med mye vind kan du trekke deg tilbake til det fantastiske bassengområdet som er godt skjermet.