Creta Palm Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Creta Palm Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Apartment
Beach nearby, beach towels
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub

Explore the area

Map
Kato Stalos, Chania, Crete Island, 73100
  • Stalos Beach
    2 min walk
  • Agia Marina Beach
    2 min drive
  • Kalamaki Beach
    5 min drive
  • Chania (CHQ-Ioannis Daskalogiannis)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Apartment

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Studio

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Creta Palm Hotel

Family fun on the beach, near Agia Marina Beach
At Creta Palm Hotel, hit the nearby beach, dine onsite at Main Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Creta Palm Hotel offers 143 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chania hotel provides complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
With your stay at Creta Palm Hotel, you're connected to the convention center and just a quick walk from Stalos Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and extended parking
  • Enjoy pool views while dining at Main Restaurant
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from Agia Marina Beach and 10 minutes from Old Venetian Harbor
Creta Palm Hotel offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the family-friendly Creta Palm Hotel. Self parking is free.

This 4-star Chania hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Main Restaurant - This poolside restaurant serves breakfast and dinner. A children's menu is available.
Pool Bar - This restaurant serves lunch only. A children's menu is available. Open daily.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Main Restaurant
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Air hockey
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Creta Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 302 reviews" "
Rating 8 - Good. 129 out of 302 reviews" "
Rating 6 - Okay. 28 out of 302 reviews" "
Rating 4 - Poor. 2 out of 302 reviews" "
Rating 2 - Terrible. 2 out of 302 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mario, Marysville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth james

Stayed 7 nights in Aug 2023

10/10 Excellent

Ciro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023

6/10 Okay

Diana

Stayed 1 night in Jun 2023

10/10 Excellent

amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Susheel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2023

8/10 Good

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022

10/10 Excellent

Maria, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Sagiv

Stayed 3 nights in May 2022

10/10 Excellent

Nathalie

Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for families
Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2021

6/10 Okay

petro

Travelled with family
Liked: Cleanliness, staff & service
Was expecting more
Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...
Stayed 2 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Mickaël

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021

10/10 Excellent

Emad

Stayed 9 nights in Jul 2021

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Friendly staff and very pleasant stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Lu, Bedford, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Stayed 4 nights in Aug 2020

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time at Creta Palm
Overall the stay at Creta Palm was amazing! Very clean, great food and service. All the staff were very friendly and dealt with any issues straight away. There are big pools, which was a big plus for us as my daughter loves to swim! The only downside is the wifi service in the rooms are not great, it kept cutting off however worked very well around the pool and restaurant area. The area around the hotel is good too, local buses run from outside the hotel to Chania and there is also beach in front of the hotel. I would highly recommend this hotel, we had an excellent time here and will like to return again one day in the near future.
Stayed 11 nights in Aug 2020