Richmond Plaza Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Plaza Hotel

Lobby sitting area
Suite, 1 King Bed
Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View from room

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu, Cebu, 6000
  • Cebu Business Park
    6 min walk
  • Mango Square
    9 min walk
  • Osmeña Fountain Circle
    13 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    33 min drive

Room options

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Richmond Plaza Hotel

Hotel with free parking, near SM City Cebu
This hotel features a restaurant, a coffee shop/cafe, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
Richmond Plaza Hotel offers 42 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Richmond Plaza Hotel, you're just a quick walk from USC-North Campus. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 15 minutes by foot from Ayala Center and a 4-minute drive from SM City Cebu
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Richmond Plaza Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu hotel.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: PHP 250 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Richmond Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Property is also known as

Richmond Plaza Hotel Cebu
Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Hotel Cebu

Richmond Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 230 reviews" "
Rating 8 - Good. 68 out of 230 reviews" "
Rating 6 - Okay. 71 out of 230 reviews" "
Rating 4 - Poor. 27 out of 230 reviews" "
Rating 2 - Terrible. 38 out of 230 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

RAY AN MARGARET, CLIFTON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 2 nights in Jul 2024

2/10 Terrible

RAY AN MARGARET, CLIFTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 1 night in Jul 2024

6/10 Okay

Graig

Stayed 2 nights in Jun 2024

8/10 Good

Rommel

Travelled with family and small children
Liked: Cleanliness
The air-conditioning system at the front desk wasn't working.
Stayed 3 nights in Apr 2024

2/10 Terrible

ROBERT, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems so old,the toilet is dirty,the reception was rude and unfriendly .Strictly for 2 persons only if exceeding 2 persons must pay 450 per head. Shower has extremely low water flow .I do not recommend this hotel .You can still find many affordbale and nice hotels nearby.
Stayed 13 nights in Apr 2024

10/10 Excellent

Caridad

Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospitality
most friendly and hospitable staff they have there
Stayed 4 nights in Jan 2024

4/10 Poor

Eva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel condition bad,towels are really so stained ,the white color looks brown,linens are the same ,no glasses in the room for water,staffs are excellent,overall I will not recommend this place
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking problem
The stay was excellent. The only problem was at check in. I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.
Stayed 1 night in Nov 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left early because the area was not safe, locks on room door didn’t work well, poor internet, no safe in the room, refrigerator was dirty and then they charged extra for lay drying the bedsheets We had booked 3 days but cancelled after the first night and had to forfeit the other days that we stayed. Do not recommend staying here

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

udaya

Liked: Cleanliness, staff & service
Disliked: Amenities
First I was given a room with a massive pillar in it. Can barely move in the room, couldn't believe shower where you can't even keep the soap. blocked shower, loud and noisy aircon. Room service felt bad for me and moved to a good room Stayed for week. Serive staff were good and looked after me well.

4/10 Poor

Nerissa

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Poor conditions, room categories inconsistent standards/conditions
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2023

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Andre

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The last stay with my mom! Her biggest complained was the room smell soo bad and not clean. #506. Terrible! Her First and second stay was awesome room was clean and spacious!
Stayed 1 night in Jan 2023

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stff, very convenient, clean rooms
Stayed 2 nights in Jan 2023

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are veey friendly and accommodating room is very clean
Stayed 2 nights in Jan 2023

6/10 Okay

Michael

Travelled with family
Stayed 2 nights in Jan 2023

6/10 Okay

Clint

Stayed 1 night in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for buck
Another great stay at Richmond Plaza. Great value for the low rate. Close to Ayala, great staff, quiet rooms, no complaints.
Stayed 1 night in Aug 2022