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Chalet Tianes

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Aerial view
Deluxe Suite, 1 Double Bed, Bathtub | Bathroom
Sauna, steam room, Turkish bath/hammam, body treatments
Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Laundry
  • Parking included

Explore the area

Map
St Michael 3/2, Castelrotto, BZ, 39040
  • Marinzen Ski Lift
    4 min drive
  • Bar Ristorante Sportzone Wasserebene
    18 min walk
  • Ponte Gardena-Laion/Waidbruck-Lajen Station
    17 min drive
  • Bolzano (BZO)
    57 min drive

Room options

View all photos for Deluxe Suite, 1 Double Bed, Bathtub

Deluxe Suite, 1 Double Bed, Bathtub

Deluxe Suite, 1 Double Bed, Bathtub

  • 52 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Smart Hotel Saslong

Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (191)
The price is €360
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Smart Hotel Saslong

About this property

Chalet Tianes

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Chalet Tianes for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. Housekeeping is not available.
Chalet Tianes offers 30 accommodations with outdoor private spa tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations have separate sitting areas and include sofa beds. Beds feature down comforters. Satellite television is provided. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tianes has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Chalet Tianes, you're just a quick walk from Dolomites. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, body wraps, or body scrubs at Tianes
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • 9 minutes by car from Seis-Seiser Alm Gondola and 14 minutes from Val Gardena
  • Free ski and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers ski storage and a sauna. Free self parking is available.

This 4.5-star Castelrotto hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Chalet Tianes has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 15 km
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Free rollaway/extra beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Down duvet
  • Free rollaway beds
  • Heating
  • Sofa bed

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Local maps
  • Mobile key entry
  • Phone
  • Private outdoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 11:00 AM and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 25 for check-in between 11:00 AM and 8:00 PM
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chalet Tianes
Chalet Tianes Castelrotto
Chalet Tianes Hotel
Chalet Tianes Hotel Castelrotto
Tianes
Chalet Tianes Hotel
Chalet Tianes Castelrotto
Chalet Tianes Hotel Castelrotto

Chalet Tianes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ezio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Wanderwoche in wunderschöner Umgebung mit einem "Heimathafen", der uns bestmöglich umsorgte. Der gesamten Belegschaft des Tianes ist daran gelegen, ihre Gäste höflich und aufmerksam zu beherbergen. Ob mit Rat und Tat, kulinarischen Köstlichkeiten, einem gediegenen Ambiente und humorvollen Freundlichkeiten - wir haben uns sehr wohl und Willkommen gefühlt und bestens erholt. Und auch unser Hund blickt mit leichter Wehmut auf einen rundum gelungenen Urlaub zurück. Danke für diese erinnerungswürdigen Tage!
Stayed 7 nights in Apr 2019

4/10 Poor

Josephine

Liked: Cleanliness, staff & service, room comfort
Not a four star experience
This was ourthird trip to the area val Gardena and Alperna Siusi. The reason for the rating are ; no Wi-fi in the room only in the reception, no minibar except for water and the food was not the same level of the other 4 star hotels we have visited in the area. The best was the service from staff in reception and restaurant .
Stayed 6 nights in Jul 2017

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein besonderes 4*-Hotel
Sehr saubere, mit allem Nötigen versehene und geräumige Zimmer. Guter Service. Gutes, phantasievolles Essen. Sehr gute hausgemachte Kuchen am Nachmittag.

10/10 Excellent

Ropl, lite offside lungt o skönt.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell, Fantastiskt kök
Toppen hotell men lite utanför byn vilket vi gillade , kommet absolut tillbaks. Underbar personal. Toppskick på allt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmerket hotell for turer i fjellet.
Bodde på dette hotellet med halvpensjon. Herlig mat hver dag og utmerket service. Stille område et godt stykke fra andre hus / hoteller, så det gikk an å sove med vinduet oppe uten å bli vekket av støy. Utrolig mye variert turterreng i dette området. Greit å få ideer fra personalet på hotellet. God parkeringsmulighet.

10/10 Excellent

Mario, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsamer Aufenthalt in Kastelruth
Ideal für zwei, drei Tage (oder mehr) Erholung in Kastelruth. Schöne Wandermöglichkeiten und toller Wellness-/Sauna-Bereich mit Hallen- und Freibad. Schade ist einzig, dass es nur in der Lobby und nicht in den Zimmern wireless Internet hat.

10/10 Excellent

Barbara, Unterseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung, guter Service und Glutenfreies Essen
Kurzurlaub in Hotel mit schöner Wellnessanlage, geräumigem Zimmer und persönlichem Service. Ausgezeichnetes Essen, Glutenfrei problemlos.

10/10 Excellent

Ulf, Moss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par- slappe av . alpint
Deilig hotell med nydelig 5 retters middag . fin spa avdeling. egen fri buss til ski anleggene

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente
Eccellente

10/10 Excellent

mor, modena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la prima volta in montagna
Prima volta in assoluto per una settimana in montagna con mia moglie e le mie figlie . Posto in zona tranquillissima . Silenzio assoluto intorno . Piscina con temperatura dell'acqua assolutamente gradevole anche in giornate fredde . La settimana di ferragosto per scrosci improvvisi siamo andati anche a 15 gradi , per noi che venivamo dai 40 della pianura padana era come essere al polo nord !! ma bagno in piscina assicurato dopo le passeggiate . max 15' di macchina per raggiungere ovovie che portano a raggiungere paesaggi mozzafiato intorno , sasso lungo sasso piatto ecc ecc . molte percorribili anche con bambini vedi il nostro caso . il sito e le immagini del sito sono esattamente quello che si trova concretamente . Le passeggiate si possono raggiungere anche direttamente dall'hotel ma per noi era la prima volta in montagna e abbiamo preferito andare al punto di partenza dell'ovovia/seggiovia , c'erano altre famiglie che hanno lasciata la macchina sempre in hotel e raggiunto i punti panoramici sempre a piedi . serve un minimo di abbigliamento adatto per la montagna cosa che per la nostra inesperienza non avevamo .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön gelegenes Hotel
Hotel, Zimmer Pool, Wellness Mitarbeiter waren alle Toll. Essen war Klasse

10/10 Excellent

Wolfgang, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit tollem Wellnessbereich
Chalet Tianes liegt etwa 3km außerhalb vom Ortszentrum von Kastelruth in schöner, ruhiger Lage, etwas abseits von der Hauptstraße (ca 500m bergab) wo auch die Bushaltestelle liegt, von der aus insbes Kastelruth, Brixen, Bozen und die Seiser Alm mit dem Bus erreicht werden können. Das Hotel ist familiengeführt und bietet alles für einen perfekten Wanderurlaub. Der Wellnessbereich ist großzügig angelegt (Saunen, Dampfbad, beheizter Innen- und Außenpool etc) und geschmackvoll gestaltet. Die Ruheräume laden (zT mit Wasserbetten) zur Entspannung ein. Das Frühstücksbuffet ist umfangreich und von hoher Qualität; insbesondere werden allerlei Eiergerichte frisch zubereitet. Das Abendmenü ist abwechslungsreich und ebenso hochqualitativ. Service ist sehr freundlich und umsichtig. Die Panoramazimmer sind geschmackvoll eingerichtet, geräumig und bieten eine tolle Aussicht. Wir haben uns sehr wohl gefühlt und würden jederzeit wieder einen Urlaub dort verbringen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jelena, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt hotell
Utmärkt hotell. Gillade allt: läge, utsikt från rummet, inredning, service, utsökt mat, fantastisk Relax-avdelning. Absolut kommer tillbaka ! Fem stjärnor av fem!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski time
Very nice hotel with very friendly staff. Superb spa. Good localisation. Easy access to ski lift. Need a little improvement in term of evening restaurant menu for 4s hotel. Overall impression: very good

10/10 Excellent

Dietmar, Yvonne, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angenehmer Aufenthalt in 1000m ü/M
Direkt neben dem "Spatzendorf" Kastelruth gelegen in absolut ruhiger Alleinlage. Weit genug weg von der Landstr. aber noch so nah, dass man zu Fuß die nächste Bushaltestelle erreicht. Sehr schönes Zimmer im 1.OG mit einer Terrasse (S/W Lage), so dass man von Bett direkt auf den Schlern auf der Seiser Alm schauen konnte. Sehr aufmerksam die Rezeption. Das Essen (Frühstücksbuffet perfekt!) und abendliches 5-Gänge Menue (ein Traum, bei dem wir zum Schluss bewusst einen Gang aussparen mussten, um nicht völlig bewusstlos ins Bett zu fallen. Der Pattiseur ist ein ganz "Großer" (Sonderlob!). Aber auch der Service von Bianka, Endres und Zoltan war superfreundlich und aufmerksam. Leider sind die beiden Männer Anhänger des spanischen Fussballs - aber sie werden schon sehen, was sie davon haben, sich mit einem Bayern-Fan anzulegen :-). Wir haben uns jeden Tag gefreut, die Drei zu sehen. Ansonsten: Rauf auf die Seiser Alm und möglichst viele Berge einsammeln ((Plattkofel, Schlern)! Das war Urlaub pur mit unvergesslichen Bildern.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Caterina, Basiglio MI, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo per vacanza tranquilla ma stimolante
Nuovo, arredato con gusto, ottima cantina, la cucina e il wellness I centrifugati freschi a colazione sono una proposta eccezionale Piacevoli le proposte tipo degustazione vini , e le escursioni accompagnate per tutti i gusti. Rispettoso dell'ambiente

10/10 Excellent

Elisetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angela und Ueli, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chalet Tianes, St Michael bei Kastelruth
Das ruhig und sonnig gelegene Chalet Tianes, bei St Michael / Kastelruth, liegt idyllisch in der Nähe von Bus und grösseren Ortschaften, aber wenige hundert Meter von der Strasse entfernt. So ist einem Ruhe und Entspannung garantiert und in der Kombination mit dem feinen und sehr schön zubereiteten Speisen einfach ein MUSS! Hier lässt es sich wirklich gut leben und wenn wir wieder ins Südtirol kommen werden wir sicher auch dort wieder absteigen. Ebenfalls werden wir dieses schöne Plätzchen auf Erden sehr gerne weiter empfehlen, denn es hat uns an nichts gefehlt. Die Waage spricht das ihre dazu, die entspannte Stimmung und Laune danach das seine, was will man mehr?! Wenn man Gastfreundschaft und Herzlichkeit erleben will und doch seine Ruhe haben möchte, ist man im Chalet Tianes wirklich am richtigen Ort. Auf bald wieder..... grüssen wir ganz herzlich.

6/10 Okay

Gabriele, München

Liked: Cleanliness, property conditions & facilities, room comfort
Geschmackssache
Wir haben über Ostern drei Nächte im Chalet Tianes verbracht. Dies war nur durch die Buchung über hotels.com möglich. Auf eine parallele, direkte Buchungsanfrage ans Hotel erhielten wir die Antwort, dass über Ostern nur ein Mindestaufenthalt von vier Tagen möglich sei.... Das Hotel liegt außerhalb von Kastelruth hinter einem Bauernhof auf einer Wiese und ist ganz neu (Fertigstellung im Winter 2010). Demzufolge sind die Einrichtungen, aber auch die ganze Gestaltung des Komplexes, sehr durchdacht und zeitgemäß. Unser Zimmer war sehr schön groß und sauber. Die (neuen) Möbel sind Geschmackssache, ich hätte mir in der Kategorie mehr Vollholz und Wertigkeit erwartet. Insgesamt hat uns das Haus und unser Zimmer, neben den im voraus gebuchten Kosmetikanwendungen, am besten gefallen. Das Essen war (trotz 4-5 Gang-Menus) geschmacklich überschaubar und von geringer Rafinesse sondern bestenfalls als durchschnittliche Hausmannsküche zu bezeichnen. Enttäuschend waren die Umstände in dem ansonsten sehr schönen und großzügigen Wellness-Bereich. Dort sind keine Handtücher oder Duschbad in den Duschen verfügbar. Jeder Gast muss also mit seinem auf dem Zimmer vorhandenen Saunatuch zurecht kommen. Im großzügigen Saunabereich stehen zwei Duschen zur Verfügung, vor denen die Gäste "Schlange" stehen - Seife wie gesagt keine vorhanden. Positiv zu erwähnen ist das Tee- und Wasserangebot im Saunabereich sowie zahlreiche, sehr schöne neue Liegen mit hochwertigen Lederpolstern (mangels ausreichender Handtücher werden diese sicher nicht lange so bleiben). Der Service ist sehr freundlich, wirkt aber eher unprofessionell. Das die Wirtin zwei Tage die gleiche Kleidung trug machte einen ungepflegten Eindruck auf uns. Fazit : Schönes Haus, ansonsten eher Urlaub auf dem Bauernhof. Wir werden nicht wiederkommen.