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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property
VIP Access

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Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

View from room
View from room
On the beach, beach towels, beach bar
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers, lifeguards on site
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪9 min walk‬
  • Walls of Cartagena
    ‪10 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 86 sq m
  • Sleeps 5
  • 1 Queen Bed

Similar properties

Exterior

Hilton Cartagena

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1019)
The price is €243
for 1 night
for 1 night
8 May - 9 May
Hilton Cartagena

About this property

Radisson Cartagena Ocean Pavillion Hotel

Luxury hotel on the beach, with outdoor pool
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Radisson Cartagena Ocean Pavillion Hotel. During your stay, you're just a quick walk from La Boquilla Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine while dining at Palenques
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 10 minutes by car from Walls of Cartagena and 12 minutes from Clock Tower
  • Airport shuttle service available for a fee
Radisson Cartagena Ocean Pavillion Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 11326 square feet (1052 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Radisson Cartagena Ocean Pavillion Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:30 AM.
Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (11,326 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Cartagena Ocean Pavillion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Cartagena Ocean Pavillion Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, provided excellent service, the buffet had good options of food, and the views from the pool and beach were amazing.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable stay despite shortcomings

We enjoyed our stay at the hotel. Pros: Breakfast: good variety of items Staff: Friendly and helpful Service: When I needed towels or others items, I was able to get it efficiently (about 15 minutes.) Cons: Room: One of the bathrooms smelled of urine. There were small roaches in the desk when food was out. Service: On several occasions I try to call the front desk, but the phone did not work.
Stayed 4 nights in Dec 2024

8/10 Good

Luisa, Aurora

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

WINDELSON RAMIREZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥
Stayed 4 nights in Jan 2025

10/10 Excellent

Ninoska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Radisson Ocean Pavilion. The staff was very professional, the installations clean, the food at the breakfast buffet was delicious. The hotel was close to the city center and they had taxi service available for the guests at a fee. We would definitely would stay again if we return to Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was very nice, with great staff and an amazing breakfast. The food took a long time after ordering in the restaurants, but other than that, everything was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivana

Stayed 4 nights in Jan 2025

10/10 Excellent

Tewodros

Stayed 2 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

PHUONG-HA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had friendly customer service, especially for English speakers. Could use newer towels in the rooms, but otherwise great facilities. Ate good breakfast here!
Stayed 4 nights in Dec 2024

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome gorgeous hotel exceptional customer service
Stayed 5 nights in Dec 2024

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

HAROLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Nehal

Stayed 1 night in Dec 2024

4/10 Poor

Ana, Pembroke Pines

Travelled with family and small children
Disliked: Property conditions & facilities
In the room, the sink was not working; we reported it, but nothing was done about it. Later, we were moved to another room, but the air conditioner’s thermostat wasn’t working properly, and the towels were in poor condition, even torn.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cartagena rocks

Excellent place to stay, clean, lots of room and very friendly people. My wife got flu and the Hotel got us a Doctor no cost to check her out at our room. That was excellent
Stayed 8 nights in Dec 2024

10/10 Excellent

Jesus Romero

Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Stayed 3 nights in Nov 2024

8/10 Good

Hans, MIAMI

Travelled with group
Liked: Cleanliness, amenities
Good service and area. Mini bar fridge not replenished daily
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are super clean
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property. The property itself is located right on the beach. The breakfast that is included is amazing with plenty of choices. The only negative was that I missed my connecting flight and was arriving a day later, but when I contacted travelocity about the issue, they reached out to the hotel about modifying my reservation to 3 nights instead of 4. They wouldn't change the original reservation, and as a result, I had to make a new reservation 😌
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Anthony

Stayed 7 nights in Nov 2024

10/10 Excellent

ISAIAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una excelente atención, lo recomiendo 👌
Stayed 3 nights in Dec 2024

6/10 Okay

Erik, Madison

Travelled with family
Liked: Cleanliness, staff & service
The hotel doesn’t make good use of the beach. You have to rent plastic chairs from unaffiliated people that charge an obnoxious amount for really poor lounges and chairs. No beach service from the hotel either for drinks or food. I booked a two bedroom suite that was marketed as the top floor; however, this was not the case. There are 3 more floors above that aren’t part of the hotel. It was also ocean front but I looked right onto a roof of another hotel building. The lights in one of the bedrooms would not turn off. I notified the hotel multiple times, but ended up having to take the ceiling lights apart to disable the electricity after 3 days of asking for help. Finally, the suite didn't have a kitchen, just a table and not even a microwave.
Stayed 6 nights in Nov 2024

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no lock on the door. You lost my bags, no hot water, black mold in vents.
Stayed 3 nights in Nov 2024