Radisson Cartagena Ocean Pavillion Hotel

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

Exterior
Outdoor pool, open 7:30 AM to 8:00 PM, free pool cabanas, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Breakfast included
  • Parking included

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    3 min walk
  • El Burlador Gastrobar
    10 min walk
  • Marsol Bus Station
    9 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 86 sq m
  • Sleeps 5
  • 1 Queen Bed

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About this property

Radisson Cartagena Ocean Pavillion Hotel

Luxury hotel on the beach, with outdoor pool
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Radisson Cartagena Ocean Pavillion Hotel. During your stay, you're just a quick walk from La Boquilla Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine while dining at Palenques
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments, or body scrubs at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 12 minutes by car from Clock Tower and 13 minutes from Bocagrande Beach
  • Airport shuttle service available for a fee
Radisson Cartagena Ocean Pavillion Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 11326 square feet (1052 square meters) and includes a conference center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Radisson Cartagena Ocean Pavillion Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.
Palenques - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Marina Beach Bar - This bar specializes in local cuisine. Open daily.
Lobby Bar Tambora - Onsite bar. Open daily.
Solarium Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Palenques
  • Sal Marina Beach Bar
  • Lobby Bar Tambora
  • Solarium Bar

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11326 square feet of space)
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Cartagena Ocean Pavillion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Cartagena Ocean Pavillion Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

eric, winter park

Stayed 3 nights in Aug 2024

8/10 Good

Domingo

Travelled with partner
Liked: Cleanliness
El personal y el reto recibido superrrrr
Stayed 3 nights in Sep 2024

10/10 Excellent

R H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had stayed in another hotel the first 3 days of my trip in the Boca Grande area. This made it very convenient for restaurants and shopping . This hotel has a few drug store for an emergency, but the lack of options makes it a little difficult to find restaurants unless you eat at the hotel or you take a taxi or Uber to drive back to the city. The room was nice but many of the rooms don’t have a direct view to the ocean. They offered me to switch to a room with a balcony which was nice they offered. Besides that, the pool was nice and you can walk to the beach which very nice. Nice place.
Stayed 4 nights in Sep 2024

8/10 Good

Nyree

Stayed 2 nights in Aug 2024

10/10 Excellent

Mervyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality around.
My stay here was awesome. What I love most about this place is the staff. Especially from the restaurant. The kind of attention I received there when traveling with my wife and 2 year old was one of a kind. Everyone was so welcoming and I truly miss it already.
View from our 1st room.
View from the 2nd.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela Maritza

Travelled with family
Liked: Cleanliness, amenities
Very friendly and amazing people
Stayed 4 nights in Jul 2024

8/10 Good

Magda Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Editorial

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like all facilities. And we can walk by the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice for families, very close to the beach.
Stayed 2 nights in Aug 2024

8/10 Good

Antonio, Bal Harbour

Great staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy every day at Radisson. The people and Service were great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Property conditions & facilities
An amazing room with great view to the sea. Hotel with excellent staff very friendly
Stayed 3 nights in Jul 2024

8/10 Good

NEKESA, NEW CARROLLTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson was a good hotel selection for my birthday trip to Cartagena. The staff was very friendly, helpful, and approachable. Check in and out was a smooth and easy process. The breakfast selection was good and filling. On my birthday, they surprised me with a special treat. I believe they upgraded my room in which I was very pleased and thankful for. The only thing that I didn’t like was there was a particular faint odor in the room that didn’t seem to go away. Other than that, we had a blast!
Stayed 5 nights in Jul 2024

2/10 Terrible

tariq

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Reception people not cooperative and price is very high
Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for everything you want on the beach!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Nestor

Stayed 2 nights in Jul 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, property conditions & facilities, room comfort
Right on the Beach
Great Hotel right on beach. Friendly and profesional staff. Got suite upgrade for being Hotels.com gold!
Stayed 5 nights in Jun 2024

10/10 Excellent

Dasun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024